Housekeeper

Houseperson Job Description

Summary of Position:

Responsible for the completion of general cleaning and shampooing of Hotel guest rooms, transporting guest luggage, moving furniture, setting up roll-away beds and baby cribs. Available for guest deliveries such as laundry, packages, faxes, roll-away beds and baby cribs. Responsibilities include but not limited to, general housekeeping, vacuuming, mopping, shampooing, waxing, etc.

Summary of Essential Functions:

• Uphold Coyle,Forbesand all Service Standards.
• Reports to work as scheduled, in uniform, well groomed, and ready to be in position.
• Maintains professional relationships with all coworkers.
• Followschecklists and standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Complete assigned general cleaning and shampooing of guest rooms.
• Respondin a timely mannerto guest requests for deliveries, laundry, packages, faxes, roll-away beds, baby cribs,instructionsorassistanceas requested.
• Transport guest luggage, move furniture, flip mattresses,assistRoom Attendants with removal of trash and linen from guestrooms during high occupancy turnover.
• Accommodate Room Attendant requests for supplies orassistance.
• Regular attendance inconformancewithHotelpolicy.
• Respond to pager ina timelyfashion.
• Report all maintenance deficiencies in guestrooms and corridors to yourSupervisor.
• Turn in all items foundtoHousekeeping Lost and Found.
• The safe and proper use of cleaning chemicals, as per OSHA regulations andHotelpolicy.
• Adhere to allHotelsafety procedures, including the use of back support, gloves, protective eye wear as needed.
• The safe use of any cleaning machinery.
• Other tasks as assigned.

Summary of Job Requirements:

• 1+yearssimilar work experience.
• Flexible schedule.
• Detailoriented.
• Oralproficiencyin English.
• Good communicationand customer service skills.
• Able to work unsupervised with focus and attention to detail.
• Able to project a professional,friendlyand courteous image to guests and patrons.

Summary of Physical Requirements:

• Must be able to seize, grasp, turn and hold objects with hands.
• Mustbe able to work on your feet for at least 8 hours.
• Fast paced movementsare required togo from one part of the property toothers.
• Must be able to move, pull,carryor lift at least 40 pounds.
• Kneel, bend, crouch and climb asrequired.

Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.