Case Manager

Purpose:

• To provide engagement and case management support including home-based visitations and other services within the Philadelphia community. Approximately 75% of work is in the community.
• Interact with members of the multidisciplinary team to ensure that participants receive the individualized services designed to help them successfully maintain their permanent housing.
• To provide services in compliance with contract and Agency regulations.

Supervision Received:

• Receives direct supervision from the Team Leader.

Qualifications:

• Bachelor’s degree with concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, counseling or education; or a high school diploma plus a minimum of 12 college credit hours in sociology, social welfare psychology, gerontology; or other social science plus (2 years of mental health direct care experience; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required by CBH standards.
• Must be able to communicate both verbally and in written form with every level of the behavioral health system and maintain effective professional relationships with associates in the Agency/community at large.
• Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for participant rights and personal preference in treatment are essential.
• Ability to work independently and as part of a focused team.
• Working knowledge of Outlook, MSWord and Excel.
• Ability to maintain daily productivity standards.
• Fee-for-service and electronic health record experience strongly preferred.
• Must possess a valid driver's license with an acceptable driving record.

Scope:

• Frequent talking and listening.
• Requires the ability to lift 25 pounds, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with participants.
• Possess manual dexterity and fine motor skills.
• Must be available for local travel and possess a valid driver’s license with an acceptable driving record.
• Must carry a mobile phone during scheduled working hours and scheduled on-call services.
• As essential personnel, may be required to report to work during emergencies including inclement weather.
• Requires crisis intervention and availability to respond in emergency situations.

Horizon House, Inc. is an Equal Opportunity Employer