Property Manager - Low Income Housing

About PrimeSites

PrimeSites is a growing property management company dedicated to providing high-quality affordable and workforce housing throughout the Midwest. We are seeking an experienced Property Manager with direct, hands-on experience managing income-restricted or subsidized multifamily housing. This role requires a strong working knowledge of affordable housing programs and the compliance responsibilities that come with operating low-income housing communities.

The ideal candidate has successfully managed affordable housing communities and understands that regulatory compliance, accurate resident eligibility, and timely certifications are essential parts of daily property operations. This person is a proactive leader who balances resident service and sound property operations with accountability for occupancy, retention, compliance, and financial performance.

Key Responsibilities

Property Operations

• Oversee the daily operations of assigned affordable and/or income-restricted multifamily communities, ensuring operations align with program requirements, company standards, and resident needs.
• Ensure properties are maintained to company standards through coordination with maintenance staff and third-party vendors.
• Monitor property condition, curb appeal, and work order completion.
• Solicit bids, manage vendors, and oversee contracted services.

Leasing & Occupancy

• Drive occupancy and resident retention goals while maintaining compliance with applicable income, rent, and occupancy restrictions.
• Oversee leasing and application processing in accordance with affordable housing program requirements, including income and asset verification, student status rules when applicable, and eligibility determinations.
• Monitor local market conditions and implement leasing strategies to maximize occupancy.
• Build positive resident relationships and support timely renewals and recertifications while communicating program requirements and documentation needs clearly.

Resident Relations

• Resolve conflicts professionally while enforcing community policies consistently and fairly.
• Foster a positive community atmosphere for residents and staff.

Compliance & Administration

• Maintain complete, accurate, and audit-ready resident files, eligibility documentation, income and asset verifications, certifications, recertifications, and property records.
• Ensure ongoing compliance with applicable affordable housing programs, including LIHTC, HUD/Section 8, project-based rental assistance, and other income-restricted housing requirements, as applicable to the property.
• Personally oversee and track initial certifications, annual and interim recertifications, rent and income limits, utility allowances, required notices, file deadlines, inspections, and program reporting.
• Review resident files for accuracy and completeness before submission; identify missing or inconsistent documentation and ensure corrections are completed by required deadlines.
• Prepare for and participate in file audits, agency reviews, management and occupancy reviews, physical inspections, and other compliance monitoring; promptly address findings and corrective actions.
• Stay current on changes to applicable affordable housing regulations, program guidance, rent and income limits, and property-specific requirements, and communicate changes to the onsite team.
• Train and hold team members accountable for following affordable housing procedures, documentation standards, resident confidentiality, and required timelines.
• Monitor rent calculations, tenant portions, subsidy payments, collections, delinquencies, and operating reports; identify and resolve discrepancies in a timely manner.

Team Collaboration

• Partner with maintenance teams, regional leadership, and support staff to achieve property goals.
• Contribute to process improvements and operational efficiencies.

Required Qualifications

• Affordable housing experience is required. Candidates must have direct experience managing a LIHTC, HUD/Section 8, project-based rental assistance, or another regulated low-income housing community.
• Minimum of 2 years of multifamily property management experience, including direct, hands-on experience managing affordable, subsidized, or income-restricted housing.
• Demonstrated experience with affordable housing compliance, including eligibility determinations, income and asset verifications, certifications and recertifications, and maintaining compliant resident files.
• Working knowledge of at least one affordable housing program, such as LIHTC, HUD/Section 8, project-based rental assistance, or another regulated low-income housing program.
• Hands-on responsibility for completing, reviewing, or overseeing tenant certifications and recertifications and verifying household income and assets.
• Ability to interpret and apply program rules, income and rent limits, utility allowances, and applicable compliance deadlines.
• Experience preparing for file audits or agency reviews and resolving compliance findings or file deficiencies.
• Demonstrated ability to maintain organized, complete, and audit-ready tenant files.
• Ability to manage multiple priorities and meet deadlines independently.
• Proficiency with Microsoft Office and property management software.
• Valid driver's license, reliable transportation, and ability to travel between assigned properties.

Preferred Qualifications

• Experience with leasing, resident retention, collections, and day-to-day property operations.
• Knowledge of Fair Housing regulations and experience applying them in an affordable housing setting.
• Experience with AppFolio or similar property management software.

What Makes You Successful

• You take ownership and accountability for your property.
• You are highly organized and detail-oriented.
• You balance compassion with the ability to enforce policies consistently.
• You communicate effectively with residents, vendors, and team members.
• You are motivated by goals and committed to creating a positive resident experience.

Benefits

• Health, dental, and vision insurance
• Employer contributions to HSA account
• 401(k) with company match
• Paid time off and holidays
• Life Insurance Policy
• Parental Leave
• On-Site Rental Discount at select PrimeSites properties
• Professional development and training opportunities