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Added 5 hours ago
Client Experience Partner
Hopesglobalgetaways
Southfield · Southfield, MI
Added 5 hours ago
Client Journey Coordinator
Hopesglobalgetaways
Livonia · Livonia, MI
Added 5 hours ago
Guest Experience Partner
Hopesglobalgetaways
Pontiac · Pontiac, MI
Added 5 hours ago
Client Care Partner
Hopesglobalgetaways
Royal Oak · Royal Oak, MI
Added 5 hours ago
Experience Success Specialist
Hopesglobalgetaways
Wyoming · Wyoming, MI
Added 3 days ago
Journey Coordination Specialist
Hopesglobalgetaways
Middletown · Middletown, OH
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region
Added 3 days ago
Destination Planning Advisor
Hopesglobalgetaways
Beavercreek · Beavercreek, OH
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying regions
Added 3 days ago
Holiday Services Consultant
Hopesglobalgetaways
Dublin · Dublin, OH
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying country
Added 3 days ago
Vacation Booking Consultant
Hopesglobalgetaways
Ohio · Ohio, OH
Must reside in the US, UK, Mexico, Spain, Australia, or other qualifying regions
Added 3 days ago
Client Leisure Specialist
Hopesglobalgetaways
Cleveland · Cleveland, OH
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region
Added 5 days ago
Travel Experience Coordinator
Hopesglobalgetaways
Hamilton · Hamilton, OH
Added 5 days ago
Travel Concierge Consultant
Hopesglobalgetaways
Kettering · Kettering, OH
Added 5 days ago
Travel Support Specialist
Hopesglobalgetaways
Parma · Parma, OH
Added 5 days ago
Travel Client Care Advisor
Hopesglobalgetaways
Lorain · Lorain, OH
Added 5 days ago
Travel Customer Success Specialist
Hopesglobalgetaways
Elyria · Elyria, OH
Added 7 days ago
Destination Assistance Advisor
Hopesglobalgetaways
Burbank · Burbank, CA
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region
Added 7 days ago
Vacation Planning Advisor
Hopesglobalgetaways
El Cajon · El Cajon, CA
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region
Added 7 days ago
Getaway Relations Specialist
Hopesglobalgetaways
Menifee · Menifee, CA
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying regions
Added 7 days ago
Leisure Support Consultant
Hopesglobalgetaways
Downey · Downey, CA
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying countries
Added 7 days ago
Remote Vacation Advisor
Hopesglobalgetaways
West Covina · West Covina, CA
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region
Added 9 days ago
Travel Client Experience Specialist
Hopesglobalgetaways
Vallejo · Vallejo, CA
Added 9 days ago
Travel Support Consultant
Hopesglobalgetaways
Antioch · Antioch, CA
Added 9 days ago
Travel Customer Care Advisor
Hopesglobalgetaways
Daly City · Daly City, CA
Added 9 days ago
Travel Booking Specialist
Hopesglobalgetaways
Costa Mesa · Costa Mesa, CA
Added 9 days ago
Travel Client Services Representative
Hopesglobalgetaways
Inglewood · Inglewood, CA

Hopesglobalgetaways

Vacation Relations Specialist

Cortland, United States
Cortland, NY, United States

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Job details

Apply by: Mar 31, 2027
Work location: Must reside in the United States, United Kingdom, Australia, Mexico, Spain or another qualifying countries
Posting language: English
Posted: Sep 28, 2026

Original job description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Position

We are seeking personable, service-driven individuals to join our virtual team as Vacation Relations Specialists. In this role, you will be a resource for clients as they explore vacation ideas, evaluate available experiences, and prepare for their upcoming trips.

The position combines customer communication, online research, reservation assistance, and follow-up. Client requests may range from relaxing resort stays and cruises to family vacations, romantic escapes, group trips, celebrations, tours, and international experiences.

What You'll Be Doing

Establish positive relationships with new and returning clients
Ask questions to understand each client's vacation style, interests, dates, and budget
Research destinations and experiences that fit individual preferences
Locate suitable resorts, hotels, cruises, packages, transportation, tours, and activities
Share relevant choices and help clients understand available features and inclusions
Respond to questions and provide general vacation-planning information
Assist clients with moving forward on their preferred selections
Work with approved supplier resources to coordinate requested arrangements
Review traveler information and reservation details for completeness
Keep confirmations and other important trip information organized
Remind clients about upcoming payments, documentation needs, and important dates
Maintain regular communication as the vacation approaches
Provide pre-trip updates and assist with routine reservation requests
Record client interactions and maintain accurate account information
Stay informed about supplier products, destination updates, and available promotions

Qualifications

Friendly and professional approach to customer service
Strong written and verbal communication abilities
Comfortable building relationships with clients
Organized and consistent with follow-up
Detail-focused when handling important information
Able to research and compare online options effectively
Comfortable balancing multiple client requests
Self-directed and dependable in a remote environment
Basic proficiency with computers, email, and internet-based tools
Willing to learn new reservation systems and supplier platforms
Reliable internet connection and compatible device
Must be 18 years of age or older
Must reside in the United States, United Kingdom, Australia, Mexico, Spain or another qualifying countries

Training & Resources

Client communication and relationship management
Vacation research and recommendation methods
Supplier resources and reservation technology
Destination and vacation product education
Customer service and follow-up procedures
Booking documentation and accuracy
Professional certification opportunities
Continued industry learning

What the Opportunity Offers

Fully remote work environment
Flexible part-time or full-time scheduling
Beginner-friendly training
No previous industry experience required
Access to established supplier resources and professional tools
Opportunities to build customer service, communication, research, organization, and sales skills
Travel-related discounts and industry benefits where applicable
Continued professional development and virtual team resources
Opportunities for expanded responsibilities and growth

Apply on careers-page.com About employer

More about this job

Skills

Communication skills
Research
Use questioning techniques
Documentation
Customer service
Relationship building
Scheduling
Microsoft Access
Sales

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