Experience Coordination Specialist

About the Opportunity

We are expanding our remote team and seeking motivated individuals who enjoy bringing details together, assisting customers, and creating smooth vacation-planning experiences. As an Experience Coordination Specialist, you will help clients move from an initial getaway idea to organized arrangements by researching options, coordinating requested services, and providing dependable follow-up.

This is a beginner-friendly opportunity with no previous travel-industry experience required. Training, supplier resources, and continued learning opportunities are provided.

What You'll Be Responsible For

• Gather information about each client's vacation goals, dates, destination interests, preferences, and budget

• Explore accommodations, resorts, cruises, transportation, tours, excursions, activities, and vacation packages

• Evaluate available choices and match suitable options with individual traveler requests

• Help clients understand available services and make informed planning decisions

• Coordinate selected accommodations, transportation, activities, and other vacation components

• Utilize approved supplier platforms and company resources when organizing arrangements

• Compile reservation information into clear confirmations, schedules, and itinerary details

• Monitor planning requirements, deadlines, and outstanding information

• Maintain communication with clients and provide updates as arrangements progress

• Help address routine reservation changes, scheduling adjustments, cancellations, and special requests

• Review names, dates, and booking details to help identify potential errors

• Maintain accurate records of client requests, communications, and active arrangements

• Expand your knowledge through ongoing supplier and destination education

What This Opportunity Includes

• Fully remote opportunity within eligible regions

• Flexible part-time and full-time scheduling

• Structured onboarding and training for beginners

• No previous professional travel experience required

• Continued team guidance and support

• Supplier training and destination education

• Access to approved research and coordination resources

• Opportunities to strengthen communication, customer service, research, and planning skills

• Professional development and potential growth opportunities

• Performance-based incentives and recognition opportunities

• Qualifying travel discounts and industry-related benefits

• Supportive virtual team environment

What We're Looking For

• Strong written and verbal communication abilities

• Professional and service-oriented approach

• Effective listening and interpersonal skills

• Strong organizational and prioritization abilities

• Careful attention to dates, details, and documentation

• Ability to manage several client requests and planning tasks

• Comfortable conducting online research and comparing information

• Willingness to learn supplier platforms and digital systems

• Adaptable when schedules, availability, or client preferences change

• Resourceful approach to everyday questions and challenges

• Dependable follow-through and good time-management habits

• Ability to remain productive while working independently

• Basic computer proficiency and reliable internet access

• Must be at least 18 years of age

• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved countries