Closed listing
Destination Services Specialist
- Cranston, United States
- Cranston, RI, United States
This opening has closed.
The original listing is kept below for reference.
Job details
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
About the Position
We are seeking motivated individuals who enjoy researching destinations, organizing details, and helping clients create well-planned vacation experiences. As a Destination Services Specialist, you will assist travelers with exploring getaway possibilities, selecting services that meet their needs, and coordinating important arrangements before departure.
This is a remote, beginner-friendly opportunity. Prior travel-industry experience is not required. Training, supplier resources, destination education, and continued team support are provided as you develop your knowledge and skills.
Your Responsibilities
• Learn about each traveler's destination interests, vacation dates, priorities, and budget considerations
• Research domestic and international destinations, accommodations, resorts, cruises, transportation, tours, and activities
• Compare available experiences and identify choices that fit individual traveler requests
• Share helpful information about accommodations, destinations, and available vacation services
• Assist with coordinating selected lodging, transportation, excursions, and additional arrangements
• Use approved supplier resources and reservation platforms to organize requested services
• Prepare booking confirmations, itinerary details, schedules, and applicable travel information
• Monitor upcoming deadlines and follow up on incomplete planning items
• Communicate reservation updates and important information as departure approaches
• Assist with routine changes, cancellations, and special requests
• Participate in ongoing destination and supplier education
What We Provide
• Fully remote opportunity within eligible regions
• Flexible part-time and full-time scheduling
• Structured onboarding and training for beginners
• No previous travel-industry experience required
• Ongoing team guidance and professional support
• Supplier training and destination education
• Opportunities to strengthen research, planning, and customer-service skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment
What We're Looking For
• Strong written and verbal communication skills
• Professional and customer-focused approach
• Interest in researching destinations and vacation experiences
• Excellent organization and attention to detail
• Ability to manage multiple requests and deadlines effectively
• Comfortable researching and comparing information online
• Willingness to learn reservation platforms and digital tools
• Adaptable and resourceful when plans or availability change
• Strong follow-up and time-management abilities
• Dependable and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or another approved region
More about this job
Skills
- Scheduling
- Onboarding
- Research
- Customer service
- Communication skills
- Attention to detail
- Adaptability
- Time management
- Work independently