Facilitates communication between the patient and the provider during patient care:
Collect and shares pertinent information with the provider
Receives and acts on directives from the provider
Responsible for preparing the patient for visit with the provider. Duties include but are not limited to, rooming patients, obtaining, and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing the dressing, procedure set-up, injection prep, accurate data entry into EMR.
Responsible for completing tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc.
Maintains exam room standards. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during the clinic and at the end of each day.
Monitor biohazard and sharps containers and replace them as needed.
Assist the provider in preparing patient prescriptions and completing medical and patient forms (i.e. work release, FMLA, etc.).
Retrieves and responds to voicemails within 24 business hours and documents actions in EMR.
Prepares patient electronic charts for clinic visits before the date of service.
Verify any outstanding testing results are in EMR, confirm the appropriateness of the patient to the provider (body part and/or insurance), note imaging, DME, or casting needed before provider visit on the date of service.
Scans clinical documents into EMR.
Print clinic schedules on the morning of the date of service.
Ensures patient receives education as indicated by the provider.
Manages EMR desktops of assigned providers promptly.
Create and promote a positive patient experience
Maintain HIPAA compliant environment
Maintain clean workspace
Performs other CIN duties as assigned.

EDUCATION

Graduation from an accredited Medical Assistant training program or a Licensed Practical Nurse (LPN) license.

EXPERIENCE

Medical Assistant experience is preferred.

EDUCATION

Medical Assistant certificate of completion from an accredited program or LPN license

KNOWLEDGE

Knowledge of the health care field.
General knowledge of patient care in a clinic.
Knowledge of back office skills.
Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.

SKILLS

Professionalism when interacting with providers, co-workers, patients, family members, and the public.
Ability to problem-solve.
Time management skills.
Ability to adapt to change

ABILITIES

Ability to project a pleasant and professional image as a HOPCo employee both at work and on Social Media.
Ability to plan, prioritize and complete delegated work assignments.
Ability to demonstrate compassion when dealing with patients and family members.

ENVIRONMENTAL WORKING CONDITIONS

Normal office environment
Frequent travel to different clinic locations within the community.
Some travel within the State

PHYSICAL/MENTAL DEMANDS

Standard clinic environment.
Some travel within the community.
Some bending and stretching are required.
Manual dexterity using a calculator and computer keyboard.

About employer

More about this job

Skills

Communication skills
Patient care
Data entry
EMR
LPN
Confidentiality
Time management
Adapt to change

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