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Hoopaugh Grading Company, LLC

Software Support & Integration Specialist

Charlotte, NC, United States

Apply on recruiting.paylocity.com About employer

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Description Hoopaugh Grading Company, LLC is a site development contractor specializing in land clearing, grading, utilities, stormwater, paving, etc. We build the foundation for commercial, residential, and infrastructure projects, and we're investing in technology to make our field and office teams faster, safer, and more connected. Our software is built primarily on HCSS products (HeavyBid, HeavyJob, Safety, Plans, Equipment360, Telematics, and more), with Trimble/Viewpoint Spectrum as our ERP. We need someone to keep these tools running smoothly and connected to each other.

The Role:

This is a dual role combining software support with data analysis and integration development. About half your time goes to supporting HCSS and its users, including password resets, new user setups, and troubleshooting. The other half goes to analyzing data and building integrations so information flows between systems instead of being typed in twice. Your work will serve project managers, estimators, superintendents, field crews, and accounting staff. This is a great fit for a recent graduate or early-career developer. No construction or HCSS experience is needed; we'll train you on HCSS and Spectrum. A service mindset and solid Python, SQL, and API skills matter most.

What you Bring:

Software Support & User Administration (about 50%)

Provide first-line and escalated support to office and field staff on HCSS products (HeavyBid, HeavyJob, Safety, Plans, Equipment360, Telematics), Spectrum, and Paylocity (our payroll software).
Manage user accounts across HCSS, Spectrum, and Paylocity: password resets, account unlocks, new user setup, role and permission assignments, and deactivations when employees leave.
Onboard new hires, including account creation, licenses, and mobile or field device setup for crews and foremen.
Troubleshoot login, sync, mobile app, access, and missing-data issues; track each request to resolution and escalate to HCSS or other vendor support when needed.
Apply HCSS updates and new releases, test changes, and let affected users know what's new.
Review user accounts and access levels regularly to protect data and keep licenses accurate.
Explain technical topics in plain language and support coworkers who use the tools you build.
Write guides and training materials for common tasks and recurring issues.

Data Analysis & Integration Development (about 50%)

Build, test, and maintain API integrations between HCSS products, Spectrum, and other business systems.
Write Python scripts to automate recurring tasks, such as syncing job cost data, generating reports, and moving information between platforms.
Use SQL to pull, organize, and report on data from across our systems.
Work with XML, JSON, and CSV when moving data between systems.
Build practical AI-assisted tools that reduce manual work, such as pulling information from documents or summarizing project records.
Monitor integrations, troubleshoot data mismatches, and document your fixes.
Use GitHub to track and share code and keep clear documentation.

Collaboration

Work with project managers, estimators, field staff, accounting, and leadership to understand their needs and turn them into working solutions.
Help evaluate software tools and vendor integrations, and follow good practices for data security and access.

What our team needs from you:

Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field (or equivalent experience).
Experience providing technical or software support, such as helpdesk, user account administration, and troubleshooting. Internships and part-time roles count.
Working knowledge of Python for scripting and automation.
Understanding of REST APIs, including sending and receiving data, authentication, and error handling.
Experience with SQL and relational databases (e.g., PostgreSQL, SQL Server, MySQL).
Familiarity with XML and other common data formats.
Experience using Git and GitHub.
A customer service mindset: clear, patient, professional communication with coworkers in different departments and at every level of leadership.
Strong problem-solving skills and attention to detail.

Experience We welcome recent graduates. Relevant experience can come from internships, co-ops, class projects, open-source contributions, or personal projects. A GitHub portfolio showing code you've written is a plus. Preferred Qualifications

Hands-on experience with AI tools, such as LLM APIs or simple AI-powered projects.
Experience with automation or integration tools such as Postman, Power Automate, or Insomnia.
Familiarity with cloud platforms (Azure, AWS).
Basic experience with data visualization tools such as Power BI or Tableau.
Experience with JavaScript/TypeScript or C#/.NET.
Experience with user account management tools (e.g., Microsoft Entra ID/Active Directory) or ticketing systems.
Interest in construction or civil engineering. Familiarity with HCSS, Spectrum, or other construction software is a plus but not required.

What’s in it for you:

· Impactful Work – Play a key role in growing a team that builds our communities. · Growth Opportunities – We invest in our teammates and provide opportunities for advancement through training at HGC Academy · Strong Company Culture – Join a team where doing what it takes, keeping it simple, dependable, respect, integrity, are at the core of everything we do. · Competitive Pay · Medical Insurance - Voluntary Dental, Vision & Life Insurances · Free Access to a Health & Wellness Coach · Short-Term Disability · Group Term Life · 401(k) Plan with Company Match · Profit Sharing Program · Employee Owned Company (ESOP)

Hoopaugh Grading Company, LLC is an industry-recognized, award-winning provider of construction services driven by our commitment to providing quality turn-key sitework packages for large industrial, commercial and residential projects. Voted one of Charlotte Observer’s Top Places to Work, we strive to provide a friendly work environment that encourages productivity while promoting teamwork on every level. We value and promote the education, safety and well-being of our employees. Our comprehensive benefits package includes competitive wages and bonus earning potential, insurance coverage, retirement plan with company match, and employee training opportunities geared toward helping our employees reach their full potential.

Hoopaugh Grading Company, LLC is an equal opportunity employer where an applicant’s qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

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Jobs in the United States