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Intake Coordinator

  • Stratford, United States

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Job details

Posting language
English
Posted

Original job description

Intake Coordinator Amazing office • Meaningful work • Great benefits We are seeking an Intake Coordinator to be the first point of contact for patients entering our care. In this role, you’ll guide patients and families through the admissions process by verifying insurance, completing intake documentation, and coordinating next steps with care teams. This is a people-focused role for someone who is empathetic, organized, and confident communicating with patients during important moments in their care journey. What You’ll Do

  • Conduct initial patient intake and evaluations
  • Complete admissions paperwork accurately and efficiently
  • Verify insurance eligibility and coverage
  • Answer incoming calls and respond to patient inquiries
  • Schedule appointments and coordinate admissions
  • Maintain and manage patient charts and digital records
  • Perform clerical and administrative support tasks as needed

What We’re Looking For

  • Strong verbal communication and active listening skills
  • Excellent customer service and patient-centered mindset
  • Comfortable using computers and digital systems for documentation and insurance verification
  • Strong time-management skills with the ability to manage multiple patients at once
  • Highly organized with strong attention to detail
  • Sales-minded approach - able to build trust, educate patients, and guide patients toward next steps in care
  • Bilingual (Spanish or other language) is a plus

Why You’ll Love Working Here

  • Medical, Dental & Vision Insurance
  • Employer-matched 401(k)
  • Paid Time Off & Paid Holidays
  • Professional Development Assistance
  • Bonus & Advancement Opportunities
  • Supportive team, beautiful office, and meaningful work that makes a real difference
More about this job

Skills

  • Answer incoming calls
  • Administer appointments
  • Administrative support
  • Communication skills
  • Active listening
  • Customer service
  • Documentation
  • Time management
  • Attention to detail
  • Sales
  • Bilingualism

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