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Senior Site Reliability Engineer
Oracle
United States
- $81,100 to $187,000 USD / year
Understanding of maintenance windows, change control, rollback planning, and post-maintenance validation.
Added 4 mins ago
RGM Product Manager
The Coca-Cola Company
Atlanta, GA
Own and prioritize the backlog against commercial value, with the judgment to say no, sequence competing requests, and defend a prioritization call to senior stakeholders.
Added 7 mins ago
Principal Product Security Engineer
Cribl
Remote, United States
Cribl is looking for a Principal Product Security Engineer to serve as a hands-on technical authority at the intersection of application, cloud, and FedRAMP environment security. You will…
Added 9 mins ago
Senior Application Engineer
Synopsys
Exton, PA
In this role, the Senior Application Engineer will join the AGI IT Application team and will be responsible for maintaining and improving AGI’s Application Services, including daily…
Added 10 mins ago
MB
Project Manager, Bridges & Structures
Massachusetts Bay Transportation Authority
Boston, MA
- $147,268.94 USD / year
…standards are maintained throughout design and construction process so that the delivered asset will provide service for the anticipated service life. The purpose of these efforts is the…
Added 11 mins ago
Software Development Engineer, Amazon Quick
Amazon Development Center U.S., Inc.
Seattle, WA
The Amazon Quick team is looking for an exceptional Software Development Engineer for a strategic new initiative. Amazon Quick is a generative AI–powered assistant that can answer…
Added 13 mins ago
Senior Software Engineer, Database Automation Engineer
PNC Bank NA
PA · Strongsville, OH · Birmingham, AL · Dallas, TX
…an opportunity to contribute to the company’s success. As a Senior Database Automation Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX,…
Added 13 mins ago
Senior Software Engineer - Database Automation and Platform Engineering
PNC Bank NA
PA · Strongsville, OH · Birmingham, AL · Dallas, TX
…an opportunity to contribute to the company’s success. As a Senior Software Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Denver, CO,…
Added 13 mins ago
Senior Software Engineer, Database Automation
PNC Bank NA
PA · Strongsville, OH · Birmingham, AL · Dallas, TX
…an opportunity to contribute to the company’s success. As a Senior Software Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA, Denver, CO, Dallas, TX,…
Added 16 mins ago
Senior Systems Engineer, Vehicle Security
Waymo
Mountain View, CA
…DBCs, etc) and an understanding of the embedded systems that control via these…
Added 16 mins ago
Project Manager I or II
Duke Energy Carolinas, LLC
Charlotte, NC
…cost, safety, and quality aspect of the project. Drive the process of project planning including scope definition, estimating, schedule formation and monitoring, cost control measures,…
Added 23 mins ago
Senior Specialist, Manufacturing Engineering
L3Harris Technologies
Palm Bay, FL
Job Title: Senior Specialist, Manufacturing Engineer
Added 23 mins ago
Manufacturing Engineer (Experienced or Senior)
The Boeing Company
Berkeley, MO
…multiple aircraft platforms. On this team, a Manufacturing Engineer (Assembly & Installation) has the primary responsibility for the fabrication and installation of the mechanical and…
Added 23 mins ago
Vehicle Management System (VMS) Requirements Engineer - Senior
The Boeing Company
Hazelwood, MO
Boeing Defense, Space & Security (BDS) Air Dominance has an exciting opportunity for a Senior Vehicle Management System (VMS) Requirements Engineer to join the VMS Requirements team located…
Added 28 mins ago
Staff Design Evaluation Engineer
Analog Devices Inc.
NC
The Power Control team is seeking a highly experienced Staff Design Evaluation Engineer to support our Datacenter and Energy Business Unit at ADI's Research Triangle Park location in North…
Added 30 mins ago
Embedded Systems Engineer – Super Intelligence Integration
LLNL
Livermore, CA
We are seeking an Embedded Systems Engineer, Super Intelligence (SI) Integration, to support an architecture that connects commercial scientific, laboratory, and manufacturing equipment to…
Added 31 mins ago
Systems Engineer III
LiveView Technologies
American Fork, UT
As Systems Engineer III, you will serve as the primary architect and administrator of our enterprise Okta ecosystem and SaaS integration footprint. Reporting to the Sr. Manager, IT…
Added 33 mins ago
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Senior Principal AI/ML Product Engineer- Full Stack
UnitedHealth Group
Boston, MA
- $184,600 to $316,500 USD / year
The Sr Principal AI/ML Engineer, AI & Product Office owns the hardest technical bets and the foundation the team builds on, and builds and deploys the AI-enabled products that help the…
Added 35 mins ago
Liaison Engineer Intern - Summer 2027
Sierra Nevada Corporation
Vandalia, OH
…high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design,…
Added 36 mins ago
Senior Thermal Engineer
Blue Origin Personnel, LLC
Denver, CO
Demonstrated ability to automate analysis workflows using MATLAB and/or Python, with Git for version control
Added 47 mins ago
Senior Data Engineer
CVS Shared Services Resources LLC
Remote, United States
The Senior Data Engineer will design, build, and support data engineering solutions on Google Cloud Platform, with a focus on scalable data pipelines, database integration, and ETL…
Added 53 mins ago
Sr. Environmental Regulatory Engineer (Air Permitting)
SpaceX
Bastrop, TX · Brownsville, TX
We are looking for a senior engineer who has carried a complex industrial air permit from strategy through issuance and can explain the path to the people selecting equipment. Candidates…
Added 53 mins ago
Sr. Environmental Regulatory Engineer (Air Permitting)
SpaceX
Pecan Island, LA · Bastrop, TX · Brownsville, TX
We are looking for a senior engineer who has carried a complex industrial air permit from strategy through issuance and can explain the path to the people selecting equipment. Candidates…
Added 53 mins ago
Sr. Environmental Regulatory Engineer (Air Permitting)
SpaceX
Starbase, TX · Bastrop, TX · Brownsville, TX
We are looking for a senior engineer who has carried a complex industrial air permit from strategy through issuance and can explain the path to the people selecting equipment. Candidates…
Added 53 mins ago
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Senior Security Engineer, Infrastructure Security
ClickUp
Remote, United States
- $160,000 to $210,000 USD / year
…AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.…

Honeywell

Senior Remote Services Engineer

Independence, OH, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

As a Senior Remote Services Engineer here at Honeywell, you will play a critical role in delivering expert remote technical support and services to our customers. You will leverage your engineering expertise to troubleshoot, resolve complex issues, and optimize system performance, ensuring customer satisfaction and operational excellence.

You will report directly to our Service Manager and you’ll work out of our Independence, OH location on an onsite work schedule.

This role is part of the Global Remote Buildings Operation Team who operate a 24/7 Engineering Response and Support to Honeywell Connected Sites around the world under a defined Service Level Agreement (SLA) and provide updated validation and analysis of Customer energy profiles and usage. You will be part of office-based teams working on various shifts who are the first point of contact for our contracted customer base.

It will be your responsibility to ensure our customers gets their issues resolved in the most expedient way possible and in accordance to their SLA agreements. You will achieve this by offering Remote Fixes and Escalations to Field Engineering Teams, and directly interfacing with customers.

KEY RESPONSIBILITIES

Providing remote technical assistance for Global Multibrand Contracted Customers
Coordinate with Team Lead when liaising with customers when interactions fall outside of defined contract requirements.
Manage Global customer requests who have varying levels of expertise.
To be adept at fault finding on building service plant equipment and systems
Liaise with third party providers on non BEMS related problems ensuring we deliver an enhance customer service
Represent technical issues form both Field Service and customers sites at the appropriate technical forums.
Driving energy savings through applying BEMS expertise.
Liaising with Field Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Execute assigned tasks per the procedures and instructions applicable to the team; within this framework the agent can determine how to proceed if the activities are stipulated in the contract.
Understand the customer requirements for the functional set-up of the customer site.
Verify the analytical results of the customer needs against the applicable internal guidelines.
Produce, validate and forward customer reports.
Update the customer’s system to meet required functionalities.
Notify parties involved in case of non-conformities
Document workflows for repetitive customer activities
Continuously improve product quality and performance
Make decisions based upon the authority and responsibilities defined in the job description.
Provide Remote technical assistance for Honeywell contracted customers & Connected Sites
Liaise with Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Work closely with Technical Support Team & Engineering Teams on Product Issues
Carrying out development project work to enhance Global Services Offering
Work to advance overall offering and train/mentor Level 1 operators
Work with senior leadership to refine and improve current offerings.

YOU MUST HAVE

Bachelor’s degree from an accredited institution in a technical discipline such as mechanical engineering, science, technology, mathematics.
Ability to work a 24/7 Shift Pattern, with good Time Keeping
2+ years of experience working with Building Energy Management Systems (BEMS), building automation systems, or automated building controls.
2+ years of experience troubleshooting, maintaining, repairing, installing, or operating BEMS, building automation systems, or related building controls.
2+ years of experience providing technical customer support in person or by phone.
2+ years of experience working in a technical support, engineering, field service, or building systems environment.

WE VALUE

Experience working with Tridium Niagara, Honeywell BEMS, or other building automation platforms.
Experience with energy analysis, energy optimization, or building energy performance.
Experience working in the building automation, controls, facilities, HVAC, or energy management industry.
Experience working in a field service environment.
Experience with knowledge management or technical documentation.
Experience working in a call center or technical support center environment.
Experience mentoring or providing technical guidance to less experienced team members.
Bachelor's degree in HVAC, Electronics, Mechanical Engineering, Computer Science, or a technology-related discipline.
Experience supporting customers across multiple regions or countries.
Experience working with multilingual customer populations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: November 4, 2026

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/ (https://buildings.honeywell.com/)

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

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More about this job

Skills

Technical support
Troubleshoot
Customer service
Mechanical engineering
Building automation
Troubleshooting
Energy performance of buildings
HVAC
Documentation
Coaching
Computer science

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