Jobs in the United States

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Added 2 mins ago
Technical Product Marketing Intern
Bask Health
Remote, United States
We're an entrepreneurial, product-focused team that values ownership, technical excellence, and building software that solves real problems. Our teams work closely across product,…
Added 2 mins ago
Product Marketing Intern
Bask Health
Remote, United States
We're an entrepreneurial, product-focused team that values ownership, technical excellence, and building software that solves real problems. Our teams work closely across product,…
Added 2 mins ago
Go-to-Market Strategy Intern
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Remote, United States
We're an entrepreneurial, product-focused team that values ownership, technical excellence, and building software that solves real problems. Our teams work closely across product,…
Added 2 mins ago
Associate Product Marketing Manager, New Grad
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Remote, United States
We're an entrepreneurial, product-focused team that values ownership, technical excellence, and building software that solves real problems. Our teams work closely across product,…
Added 4 mins ago
Staff Systems Engineer
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Santa Clara, CA
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Added 6 mins ago
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Added 6 mins ago
Web Application Developer Intern
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Added 6 mins ago
Fitter/Welder
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Added 6 mins ago
Engineering Intern
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Must have the legal right to work in the United States · Work Schedule: This is a Day Shift, college-level internship with working hours generally available Monday--Friday, approximately 7:00 a.m.--4:00 p.m
Added 6 mins ago
Computer Science Internship Summer 2027
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…circuit boards. The applicant should be familiar with general software and embedded design. Wavetronix development processes happen inside an agile development team employing standard tools…
Added 6 mins ago
Senior Electrical Engineer
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…developers are vital members of our team and work on major development projects. The electrical engineer will design, implement and test printed circuit boards. The applicant should be…
Added 6 mins ago
Sr Mgr Software Engineering
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Added 6 mins ago
Senior Support Analyst-CCV/PPM
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Added 6 mins ago
Technical Product Owner
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Added 6 mins ago
IH
System Integration Engineer – Tech Lead
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- $153,192 to $163,192 USD / year
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Added 6 mins ago
Senior Director of Programs
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Applicants must have an active U.S
Added 6 mins ago
Associate CPLM SME Electrical/ CPLM SME Electrical Engineer
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Act as a liaison across multiple engineering disciplines
Added 6 mins ago
Principal / Sr. Principal Electrical Engineer
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…Principal Engineer Electrical to support the architecture, development, and delivery of multiple cable, harness, and instrumentation design solutions for a system-level laboratory. This…
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Sentinel - Sr Principal Systems Engineer
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…and functions allocated to system incremental builds (IFC's), development of the supporting Sentinel weapon system architecture, and optimizing the way we work through the Cameo modeling…
Added 6 mins ago
Sentinel Manager 2 - Supplier Management Team Lead (SMTL)
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The SMTL will lead program execution across Business Management, Supply Chain, Engineering, Manufacturing, Integrated Product Teams, and Control Account Managers. The role will establish…
Added 7 mins ago
Project Manager
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Salt Lake City, UT
…and delivery leadership with a deep understanding of product development, user experience, and data-driven decision-making engagements, and customer satisfaction…
Added 7 mins ago
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Advertising Sales Intern
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- $20 to $28 USD / hour
Duration: 10-week hybrid internship (in New York City office 2 days per week) · Eligibility: Must have full U.S
Added 7 mins ago
O
Sr Manager of Fusion Applications (Greenfield)
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- $136,700 to $243,800 USD / year
…Communications, Media & Entertainment, Utilities, and Construction &…
Added 7 mins ago
CrowdStrike Platform Senior Resident Consultant (Remote)
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Salt Lake City, UT
Utilize and engineer native and 3rd party software deployment technologies

Honeywell Technologies

Sr Customer Success Rep

Washington, DC, United States

Apply on usnlx.com About employer

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Job details

Experience: 1-2 years of account management experience within a successful software-oriented business.
Posting language: English
Posted: Nov 12, 2026

Original job description

As a Senior Customer Success Representative, you will work to ensure a customer’s journey from purchase to productivity is smooth and well managed. You will monitor customer health and establish a cadence of customer interactions that ensure each customer you support is receiving maximum value from Honeywell Software product suite.

The CSR demonstrates knowledge/competency in the HBS Software Product Suite and helps the customer achieve the value committed with high focus to accelerate the first time to value.

The CSR will become a subject matter expert and will identify the right business use cases where future offerings can be applied and work with sales to capture these high-quality leads to influence upsell and cross sell of the product suite.

Ideal candidates should have experience with direct customer contact, technology consultation, up-selling/cross-selling, communicating with executives and process improvement.

The position reports to the Global Director of Customer Success for Honeywell Building Solutions organization and is part of a customer focused, self-managed team.

The Customer Success Representative (CSR) will support customer relationships to retain revenue and to grow the monthly recurring revenue.
The CSR will assist in the design and development of documentation for exceptional onboarding, training, & adoption along with Best Practice Sharing amongst the CSR Teams
The CSR develop a deep understanding of the product and communicate with customers about the most relevant features/functionality for their specific business needs.
The CSR will work closely with Product engineering and Development teams to identify and track enhancement requests, bugs, and usage trends and customer feedback - provide feedback on how the offering can better serve the customer. The CSR will work in a team centered environment to develop and constantly improve processes to engage customers and provide recurring value.
The CSR will own key account renewals, always driving upsell and expansion together with long-term contract renewals for existing contracts
The CSR will build value-based relationships with customers ensuring that they remain delighted with the product; help define and support QBRs (quarterly business reviews) and EBRs (Executive Business reviews) as needed/ defined in the sales process

YOU MUST HAVE

1-2 years of account management experience within a successful software-oriented business.
2+ years’ experience in a customer-facing role; preferably at a SaaS company

WE VALUE

Experience in Facility Management, HVAC systems or Building Management Systems
Prior Customer Success Experience
Proven track record of being a revenue driver, is proactive, success oriented, analytics focused and predictive
Drive customer success while embedding in with the Honeywell field teams to build a cohesive and collaborative working engagement
Salesforce, Jira, and marketing software knowledge is a plus
Comfort with ambiguity and a bias to work with a team to “fill the organizational gaps” when they occur

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: November 2, 2026 .

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person which is defined as, a U.S. citizen, U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Apply on usnlx.com About employer

More about this job

Skills

Corporate social responsibility
Sales
Upselling
Documentation
Communicate with customers
Work as a team
Improve business processes
Building systems monitoring technology
Salesforce
Jira
Regulatory compliance

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Work requirements

Jobs in the United States