Jobs in the United States

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Added 3 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…cross-functional engineering and technical team (comprising Software Development Engineers, Data Engineers, Salesforce Analysts, and System Administrators) focused on building, scaling, and…
Added 3 mins ago
Principal Engineer - Secure Network Services
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Principal Engineer to lead the strategy, architecture and delivery of secure network solutions in Wells Fargo data centers and Secure Network Interconnect sites.…
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Automation Principal Engineer
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Principal Engineer for Network Automation and Software development. The skills for this position are critical to build and deliver a successful plan and service…
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Principal Cybersecurity Incident Response Engineer
Wells Fargo
CHANDLER, AZ
The Tier 3 Principal Cybersecurity Incident Response Engineer serves as a senior technical escalation point for complex, high impact, and potentially enterprise significant cybersecurity…
Added 4 mins ago
EG
Cloud Engineer
Eliassen Group
Phoenix, AZ
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 7 mins ago
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Civil Engineer
GPAC
Charleston, SC
- $85,000 to $95,000 USD / year
A well-established and growing engineering firm is looking to add a Senior Civil Engineer to its expanding team. This firm is committed to delivering high-quality engineering solutions,…
Added 18 mins ago
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Cloud Engineer
Eliassen Group
Honolulu, HI
- $70 to $88 USD / hour
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Added 31 mins ago
Senior Mechanical Engineer with CFD Expertise
Applied Research Associates, Inc.
Panama City, FL
ARA’s Engineering Science Division is seeking an experienced mechanical engineer with computational fluid dynamics (CFD) expertise to support the design, development, prototyping,…
Added 31 mins ago
Senior Specialist, Integration & Test Engineer
L3Harris
Melbourne, FL
Job Title: Senior Specialist, Integration & Test Engineer
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Chief Bldg Engineer Supervisor
CBRE
Fort Myers, FL
- $43.27 to $45.67 USD / hour
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Added 32 mins ago
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BD (Becton, Dickinson and Company)
Pensacola, FL
- $28.2 to $45.1 USD / hour
…availability and reduce inefficiencies in the medication use process. At almost every point in the medication use process, safety and efficiency can be increased with the comprehensive…
Added 32 mins ago
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Senior Software Engineer, Cloud Platform
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, Cloud Platform our team is pioneering the next generation of cloud proxy architecture through Nanoproxy - a lightweight, high-performance native proxy…
Added 33 mins ago
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Cloud Engineer
Eliassen Group
Tallahassee, FL
- $70 to $88 USD / hour
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Sr Technology Project Manager, Progression
TECO Energy
Tampa, FL
Assist in the development and maintenance of project plans, schedules, and documentation with direction from project managers. (15%)
Added 33 mins ago
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Senior Software Engineer
Eliassen Group
Orlando, FL
- $86.96 to $90.31 USD / hour
Our client seeks a Senior Software Engineer to design, build, and support integrations for an AI-enabled employee assistant that helps users find answers, request services, and complete HR…
Added 53 mins ago
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Senior Software Engineer
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $119,800 to $261,000 USD / year
If you’re a Senior Software Engineer passionate about AI innovation, Copilot experiences, and building systems that empower thousands of sellers and marketers worldwide, this is your…
Added 53 mins ago
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Senior Sourcing Engineer - Display
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
As a Senior Sourcing Engineer on the Display Sourcing team, you will drive sourcing strategy for displays and touchscreen technologies that bring our Surface products to life, influencing…
Added 54 mins ago
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Senior Silicon Design Verification Engineer
Microsoft
CA · Mountain View, CA · Mountain View
- $119,800 to $261,000 USD / year
…success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for a Senior Silicon…
Added 54 mins ago
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Senior Software Engineer
Microsoft
WA · GA · Redmond, WA · Atlanta, GA · Redmond · Atlanta
- $119,800 to $261,000 USD / year
Apply agentic development practices and tools such as GitHub Copilot to improve engineering productivity, quality, and delivery.
Added 54 mins ago
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Senior Software Engineer - Networking
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…industry, and work with standards bodies such as the IETF. This Senior Software Engineer role offers the opportunity within the Windows CoreOS Networking Team to solve challenging systems…
Added 54 mins ago
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Senior Principal Design Verification Engineer
Microsoft
WA · CA · TX · NC · OR · Redmond, WA · Mountain View, CA · Austin, TX · Raleigh, NC · Hillsboro, OR · Redmond · Mountain View · Austin · Raleigh · Hillsboro
- $165,600 to $331,200 USD / year
As a Senior Principal Design Verification Engineer on the AISiE SoC Design Verification team, you will architect and drive complex pre-silicon verification, including SoC security…
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*Child* Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
We are currently seeking Software Engineer to join the Azure software load balancing team in our mission to create the world's best cloud. The successful candidate will help develop our…
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Lead Software Engineer - City
OKC
OKLAHOMA CITY, OK · Oklahoma City, OK
- $39.52 to $60.39 USD / hour
The Lead Software Engineer is responsible for being a lead technical resource on a team of software engineers and developers and ensuring the successful delivery of high-quality software…
Added 1 hour ago
Neutron, Gamma, and Particle Sensing Systems Engineer (R&D Engineer 4)
Los Alamos National Laboratory
Los Alamos, NM
The Space Systems Engineer is a recognized technical expert in the development, testing, and operation of spaceflight payloads, provides technical and programmatic reporting to internal and…
Added 1 hour ago
Control Account Manager (Science-Engineer Program Manager 2/3)
Los Alamos National Laboratory
Los Alamos, NM
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Honeywell Technologies

Senior Remote Services Engineer

Independence, OH, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

As a Senior Remote Services Engineer here at Honeywell, you will play a critical role in delivering expert remote technical support and services to our customers. You will leverage your engineering expertise to troubleshoot, resolve complex issues, and optimize system performance, ensuring customer satisfaction and operational excellence.

You will report directly to our Service Manager and you’ll work out of our Independence, OH location on an onsite work schedule.

This role is part of the Global Remote Buildings Operation Team who operate a 24/7 Engineering Response and Support to Honeywell Connected Sites around the world under a defined Service Level Agreement (SLA) and provide updated validation and analysis of Customer energy profiles and usage. You will be part of office-based teams working on various shifts who are the first point of contact for our contracted customer base.

It will be your responsibility to ensure our customers gets their issues resolved in the most expedient way possible and in accordance to their SLA agreements. You will achieve this by offering Remote Fixes and Escalations to Field Engineering Teams, and directly interfacing with customers.

KEY RESPONSIBILITIES

Providing remote technical assistance for Global Multibrand Contracted Customers
Coordinate with Team Lead when liaising with customers when interactions fall outside of defined contract requirements.
Manage Global customer requests who have varying levels of expertise.
To be adept at fault finding on building service plant equipment and systems
Liaise with third party providers on non BEMS related problems ensuring we deliver an enhance customer service
Represent technical issues form both Field Service and customers sites at the appropriate technical forums.
Driving energy savings through applying BEMS expertise.
Liaising with Field Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Execute assigned tasks per the procedures and instructions applicable to the team; within this framework the agent can determine how to proceed if the activities are stipulated in the contract.
Understand the customer requirements for the functional set-up of the customer site.
Verify the analytical results of the customer needs against the applicable internal guidelines.
Produce, validate and forward customer reports.
Update the customer’s system to meet required functionalities.
Notify parties involved in case of non-conformities
Document workflows for repetitive customer activities
Continuously improve product quality and performance
Make decisions based upon the authority and responsibilities defined in the job description.
Provide Remote technical assistance for Honeywell contracted customers & Connected Sites
Liaise with Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Work closely with Technical Support Team & Engineering Teams on Product Issues
Carrying out development project work to enhance Global Services Offering
Work to advance overall offering and train/mentor Level 1 operators
Work with senior leadership to refine and improve current offerings.

YOU MUST HAVE

Bachelor’s degree from an accredited institution in a technical discipline such as mechanical engineering, science, technology, mathematics.
Ability to work a 24/7 Shift Pattern, with good Time Keeping
2+ years of experience working with Building Energy Management Systems (BEMS), building automation systems, or automated building controls.
2+ years of experience troubleshooting, maintaining, repairing, installing, or operating BEMS, building automation systems, or related building controls.
2+ years of experience providing technical customer support in person or by phone.
2+ years of experience working in a technical support, engineering, field service, or building systems environment.

WE VALUE

Experience working with Tridium Niagara, Honeywell BEMS, or other building automation platforms.
Experience with energy analysis, energy optimization, or building energy performance.
Experience working in the building automation, controls, facilities, HVAC, or energy management industry.
Experience working in a field service environment.
Experience with knowledge management or technical documentation.
Experience working in a call center or technical support center environment.
Experience mentoring or providing technical guidance to less experienced team members.
Bachelor's degree in HVAC, Electronics, Mechanical Engineering, Computer Science, or a technology-related discipline.
Experience supporting customers across multiple regions or countries.
Experience working with multilingual customer populations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: November 4, 2026

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/ (https://buildings.honeywell.com/)

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Skills

Technical support
Troubleshoot
Customer service
Mechanical engineering
Building automation
Troubleshooting
Energy performance of buildings
HVAC
Documentation
Coaching
Computer science

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