Jobs in the United States

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Added 32 mins ago
Senior Sales Engineer
Beacon EmbeddedWorks
Eden Prairie, MN
The Senior Sales Engineer is the technical lead in Beacon's presales process. Working alongside Business Development Directors and distribution partners, this role turns a customer's…
Added 1 hour ago
Group Manager, Water Resources Engineering
CP Engineers
Remote, United States
Provide senior oversight across all group projects, ensuring delivery meets standards for quality, budget, and timeliness.
Added 1 hour ago
Group Manager, Water Resources Engineering
CP Engineers
Remote, United States
Provide senior oversight across all group projects, ensuring delivery meets standards for quality, budget, and timeliness.
Added 1 hour ago
Principal Quality Engineer
Twenty-Six Defense
Fort Worth, TX
The Principal Quality Engineer is an experienced-level position where the incumbent must possess an advanced level of quality engineering knowledge. Tasks at this level fall in areas where…
Added 4 hours ago
PC
Quality Engineer
Precision Castparts Corp. (PCC)
Wilder, KY
- $7.25 USD / hour
Assists in developing Quality Metrics to provide cost, defect, cause, and analysis to company senior leadership
Added 7 hours ago
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Principal Software Engineering - Reliability and FinOps Engineer
AT&T
Bothell, WA
- $155,400 to $261,100 USD / year
As a Principal System Engineer, you will serve as a senior technical leader across FinOps, cloud optimization, system reliability, and AI-driven automation. You will shape and execute…
Added 7 hours ago
Senior Manufacturing And Automation Engineer
Amazon
Redmond, WA
Amazon LEO is seeking a Senior Manufacturing And Automation Engineer to develop, automate, and scale manufacturing processes for complex aerospace hardware, including PCBAs, battery packs,…
Added 7 hours ago
Senior Project Manager
CEL - Critical Power
Wilmington, VA
CEL Critical Power is an Irish-based manufacturer, distributor, and exporter of electrical switchgear, controls, and related products and services, with a 40-year track record, focused on…
Added 7 hours ago
General/Interdisciplinary Engineer, Senior
HX5, LLC
US-UT-Ogden, UT
HX5 is currently seeking a qualified Senior General/Interdisciplinary Engineer to support the Aerospace Dominance Enabler Division (AFLCMC/C3BM) at Hill AFB in Ogden Utah. This role…
Added 7 hours ago
Senior Supplier Industrialization Engineer, Composite Structures
Anduril Industries
Remote, United States
The Senior Supplier Industrialization Engineer, Composite Structures is a high-profile, cross functional position that plays an integral role in enabling development and production flow of…
Added 7 hours ago
TW
Sr Controls Engineer
The Walt Disney Company
Anaheim, CA
- $130,800 to $159,800 USD / year
As a Sustaining Controls Engineer, you will have the opportunity to work on the Ride Control aspect of Registered Attractions for Walt Disney Parks & Resorts. You will be hands-on,…
Added 8 hours ago
Senior Manufacturing Process Engineer
Abbott Diagnostics Scarborough, Inc.
ME
The position of Senior Manufacturing Process Engineer is within our Infectious Disease Business Unit located in Scarborough, Maine. This role is responsible for leading manufacturing…
Added 8 hours ago
Electrical and Automation Design Engineer
Harrison Consulting Solutions
Milwaukee, WI
years of experience as an Electrical/Controls Design Engineer
Added 9 hours ago
Senior Engineer Process Engineering Photolithography
GlobalFoundries
ROUND LAKE, NY
Added 9 hours ago
Senior Engineer Process Engineering Photolithography
GlobalFoundries
ROUND LAKE, NY
Added 9 hours ago
Senior Engineer Process Engineering Photolithography
GlobalFoundries
ROUND LAKE, NY
Added 9 hours ago
Electrical and Automation Design Engineer
Harrison Consulting Solutions
Houston, TX
years of experience as an Electrical/Controls Design Engineer
Added 9 hours ago
Electrical and Automation Design Engineer
Harrison Consulting Solutions
Austin, TX
years of experience as an Electrical/Controls Design Engineer
Added 10 hours ago
O
Cloud Adoption Engineer - Oracle Government, Defense & Intelligence
Oracle
Reston, VA · Washington, DC
- $118,700 to $194,400 USD / year
Cloud Adoption Engineer - Oracle Government, Defense & Intelligence
Added 12 hours ago
Air Proprietary Senior Tooling Engineer
The Boeing Company
Berkeley, MO
Refer to The Boeing Defense, Space & Security (BDS) team is seeking a motivated Senior Tooling Engineer located in Berkeley, MO .
Added 14 hours ago
AM
2027 Spring Electrical Engineer (Controls, PCB) Co-op BS or MS (Gloucester, MA)
Applied Materials
Gloucester, MA
- $31 to $41 USD / hour
Applied Materials’ Display Controls Department is searching for a Co-op to join our team in Spring 2027! The department is responsible for hardware design and improvements for PCBs. The…
Added 14 hours ago
Sr. Electrical Engineer
BB&E
Jacksonville, FL
BB&E is seeking a dynamic and detail-oriented Senior Electrical Engineer to join our team supporting the Naval Facilities Engineering Systems Command Southeast (NAVFAC SE). The selected…
Added 14 hours ago
Senior Geotechnical Engineer
BB&E
Norfolk, VA
BB&E is seeking a dynamic and detail-oriented Senior Geotechnical Engineer to join our team, supporting facilities design and construction projects for NAVFAC Atlantic (LANT).
Added 14 hours ago
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Senior Fire Protection Engineer
BB&E
Norfolk, VA
- $135,000 to $165,000 USD / year
BB&E is currently looking for a Senior Fire Protection Engineer to provide Fire Protection Engineering design support services to support Design-Bid-Build and Design-Build projects and…
Added 14 hours ago
Production Engineer Senior Specialist
Toyota Boshoku America Inc
Hopkinsville, KY
Train plant personnel on process standards, chemical controls, troubleshooting, quality requirements, and implemented changes.

Honeywell Technologies

Senior Remote Services Engineer

Independence, OH, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

As a Senior Remote Services Engineer here at Honeywell, you will play a critical role in delivering expert remote technical support and services to our customers. You will leverage your engineering expertise to troubleshoot, resolve complex issues, and optimize system performance, ensuring customer satisfaction and operational excellence.

You will report directly to our Service Manager and you’ll work out of our Independence, OH location on an onsite work schedule.

This role is part of the Global Remote Buildings Operation Team who operate a 24/7 Engineering Response and Support to Honeywell Connected Sites around the world under a defined Service Level Agreement (SLA) and provide updated validation and analysis of Customer energy profiles and usage. You will be part of office-based teams working on various shifts who are the first point of contact for our contracted customer base.

It will be your responsibility to ensure our customers gets their issues resolved in the most expedient way possible and in accordance to their SLA agreements. You will achieve this by offering Remote Fixes and Escalations to Field Engineering Teams, and directly interfacing with customers.

KEY RESPONSIBILITIES

Providing remote technical assistance for Global Multibrand Contracted Customers
Coordinate with Team Lead when liaising with customers when interactions fall outside of defined contract requirements.
Manage Global customer requests who have varying levels of expertise.
To be adept at fault finding on building service plant equipment and systems
Liaise with third party providers on non BEMS related problems ensuring we deliver an enhance customer service
Represent technical issues form both Field Service and customers sites at the appropriate technical forums.
Driving energy savings through applying BEMS expertise.
Liaising with Field Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Execute assigned tasks per the procedures and instructions applicable to the team; within this framework the agent can determine how to proceed if the activities are stipulated in the contract.
Understand the customer requirements for the functional set-up of the customer site.
Verify the analytical results of the customer needs against the applicable internal guidelines.
Produce, validate and forward customer reports.
Update the customer’s system to meet required functionalities.
Notify parties involved in case of non-conformities
Document workflows for repetitive customer activities
Continuously improve product quality and performance
Make decisions based upon the authority and responsibilities defined in the job description.
Provide Remote technical assistance for Honeywell contracted customers & Connected Sites
Liaise with Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Work closely with Technical Support Team & Engineering Teams on Product Issues
Carrying out development project work to enhance Global Services Offering
Work to advance overall offering and train/mentor Level 1 operators
Work with senior leadership to refine and improve current offerings.

YOU MUST HAVE

Bachelor’s degree from an accredited institution in a technical discipline such as mechanical engineering, science, technology, mathematics.
Ability to work a 24/7 Shift Pattern, with good Time Keeping
2+ years of experience working with Building Energy Management Systems (BEMS), building automation systems, or automated building controls.
2+ years of experience troubleshooting, maintaining, repairing, installing, or operating BEMS, building automation systems, or related building controls.
2+ years of experience providing technical customer support in person or by phone.
2+ years of experience working in a technical support, engineering, field service, or building systems environment.

WE VALUE

Experience working with Tridium Niagara, Honeywell BEMS, or other building automation platforms.
Experience with energy analysis, energy optimization, or building energy performance.
Experience working in the building automation, controls, facilities, HVAC, or energy management industry.
Experience working in a field service environment.
Experience with knowledge management or technical documentation.
Experience working in a call center or technical support center environment.
Experience mentoring or providing technical guidance to less experienced team members.
Bachelor's degree in HVAC, Electronics, Mechanical Engineering, Computer Science, or a technology-related discipline.
Experience supporting customers across multiple regions or countries.
Experience working with multilingual customer populations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: November 4, 2026

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/ (https://buildings.honeywell.com/)

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Skills

Technical support
Troubleshoot
Customer service
Mechanical engineering
Building automation
Troubleshooting
Energy performance of buildings
HVAC
Documentation
Coaching
Computer science

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