Jobs in the United States

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Added 5 mins ago
Electro Mechanical Engineer
Actalent
Kearny, NJ
Job Title: Electro Mechanical EngineerJob DescriptionThe Electro Mechanical Engineer designs and commissions bespoke reel-to-reel process machines that seamlessly integrate high-precision…
Added 5 mins ago
Plant Layout Engineer
Actalent
Austin, TX
Job Title: Plant Layout EngineerJob DescriptionThe Plant Layout Engineer develops and maintains highly coordinated 3D factory layouts using BIM tools to support efficient, safe, and…
Added 5 mins ago
A
Materials And Process Engineer
Actalent
Austin, TX
- $60 to $68 USD / hour
Job Title: Materials and Process EngineerJob DescriptionAs a Materials and Process Engineer, you will own the full lifecycle of material flow and process equipment, from concept development…
Added 5 mins ago
Cloud DevOps Engineer - AWS & Python
U.S. Bank National Association
Irving, TX
U.S. Bank is seeking a Cloud DevOps Engineer, AWS & Python to join the ISS DevOps / Cloud Enablement Engineering Team. This specialized engineering team partners with application,…
Added 6 mins ago
SI
DevOps Engineer – Member of Technical Staff (MTS)
Salesforce, Inc.
CA
- $117,200 to $194,200 USD / year
The Salesforce Digital Enterprise Technology (DET) team is looking for an Engineer to join our Engineering and Shared Services tooling team to help build out best-in-class Continuous…
Added 6 mins ago
Firmware Engineer Co-op
Beckman Coulter, Inc.
Indianapolis, IN
…accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the…
Added 9 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Saint Louis, MO
- $120,000 to $160,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 9 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Round Rock, TX
- $120,000 to $150,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 9 mins ago
G
SENIOR MECHANICAL ENGINEER
GPAC
Austin, TX
- $120,000 to $150,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 9 mins ago
G
SENIOR MECHANICAL ENGINEER
GPAC
Vicksburg, MS
- $120,000 to $150,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 9 mins ago
G
SENIOR MECHANICAL ENGINEER
GPAC
Lake Buena Vista, FL
- $120,000 to $150,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 9 mins ago
G
SENIOR MECHANICAL ENGINEER
GPAC
Atlanta, GA
- $120,000 to $150,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 9 mins ago
G
SENIOR MECHANICAL ENGINEER
GPAC
Granite City, IL
- $120,000 to $150,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 9 mins ago
G
SENIOR MECHANICAL ENGINEER
GPAC
Tampa, FL
- $120,000 to $150,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 9 mins ago
G
SENIOR MECHANICAL ENGINEER
GPAC
Boise, ID
- $120,000 to $150,000 USD / year
This organization provides full lifecycle mechanical solutions including HVAC, plumbing, piping, controls/building automation, engineering services, and prefabrication support. Projects…
Added 10 mins ago
Process Automation Engineer II
Freeport McMoRan
Parshall, CO
…direction on and improve the performance of site Industrial Control Systems. You follow and promote safety and environmental programs and practices, communicate safety implications related…
Added 14 mins ago
Mechanical Engineer II
Divergent
Torrance, CA
The Mechanical Engineer II designs and develops mechanical components and subsystems for Divergent’s internally developed Monolith One laser powder bed fusion platform, printers in the same…
Added 16 mins ago
Lead Electrical Field Engineer
Bechtel
Chandler, AZ
Working knowledge of construction automation, document control, completions, punch list, material management, and progress tracking systems.
Added 16 mins ago
Cybersecurity Engineer
Chugach Government Solutions
SAN DIEGO, CA
Documents and updates functional requirements, develop process flows, maintain related directives and policies and development of Standard Operating Procedures (SOPs) to support the…
Added 17 mins ago
Manufacturing Systems Engineer
Lincoln Electric
Cleveland, OH
The Operational Transformation Systems Engineer is responsible for driving manufacturing excellence through the integration of industrial engineering principles, manufacturing systems, data…
Added 17 mins ago
Senior Product Engineer - Plant 10
Howmet Aerospace
Whitehall, MI
This Senior Product Engineer position will be located in our Plant 10 - Whitehall Casting Operation and will support manufacturing through process control, improvement initiatives, and…
Added 17 mins ago
MC
Cloud Engineer III
McDonald's Corporation
Chicago, IL
- $141,662 to $177,077 USD / year
…User Computing, and IT Service Management. The Cloud Security Engineer III role is part of the Cloud Ecosystem team and reports to the Senior Manager of Cloud Security Platform…
Added 18 mins ago
Senior Quality Assurance Engineer
Teledyne Micropac, Inc.
Garland, TX
Conduct root cause investigations using tools such as 8D, 5 Why, Fishbone Diagram, FMEA, and Statistical Process Control (SPC).
Added 18 mins ago
RF
Senior Security Engineer
RTA FLeet
Remote, United States
- $160,000 to $185,000 USD / year
This isn't a "watch the dashboard and forward the alert" role. You'll be a hands-on security engineer who identifies risks, builds practical solutions, and helps strengthen RTA's security…
Added 20 mins ago
Optical Engineer
Corning
Fairport, NY
The Optical Engineer is based in Fairport, NY. Corning designs and manufactures the Tropel® brand of high-end, laser-based flatness metrology tools there. These tools measure critical…

Honeywell Technologies

Senior Remote Services Engineer

Independence, OH, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

As a Senior Remote Services Engineer here at Honeywell, you will play a critical role in delivering expert remote technical support and services to our customers. You will leverage your engineering expertise to troubleshoot, resolve complex issues, and optimize system performance, ensuring customer satisfaction and operational excellence.

You will report directly to our Service Manager and you’ll work out of our Independence, OH location on an onsite work schedule.

This role is part of the Global Remote Buildings Operation Team who operate a 24/7 Engineering Response and Support to Honeywell Connected Sites around the world under a defined Service Level Agreement (SLA) and provide updated validation and analysis of Customer energy profiles and usage. You will be part of office-based teams working on various shifts who are the first point of contact for our contracted customer base.

It will be your responsibility to ensure our customers gets their issues resolved in the most expedient way possible and in accordance to their SLA agreements. You will achieve this by offering Remote Fixes and Escalations to Field Engineering Teams, and directly interfacing with customers.

KEY RESPONSIBILITIES

Providing remote technical assistance for Global Multibrand Contracted Customers
Coordinate with Team Lead when liaising with customers when interactions fall outside of defined contract requirements.
Manage Global customer requests who have varying levels of expertise.
To be adept at fault finding on building service plant equipment and systems
Liaise with third party providers on non BEMS related problems ensuring we deliver an enhance customer service
Represent technical issues form both Field Service and customers sites at the appropriate technical forums.
Driving energy savings through applying BEMS expertise.
Liaising with Field Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Execute assigned tasks per the procedures and instructions applicable to the team; within this framework the agent can determine how to proceed if the activities are stipulated in the contract.
Understand the customer requirements for the functional set-up of the customer site.
Verify the analytical results of the customer needs against the applicable internal guidelines.
Produce, validate and forward customer reports.
Update the customer’s system to meet required functionalities.
Notify parties involved in case of non-conformities
Document workflows for repetitive customer activities
Continuously improve product quality and performance
Make decisions based upon the authority and responsibilities defined in the job description.
Provide Remote technical assistance for Honeywell contracted customers & Connected Sites
Liaise with Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Work closely with Technical Support Team & Engineering Teams on Product Issues
Carrying out development project work to enhance Global Services Offering
Work to advance overall offering and train/mentor Level 1 operators
Work with senior leadership to refine and improve current offerings.

YOU MUST HAVE

Bachelor’s degree from an accredited institution in a technical discipline such as mechanical engineering, science, technology, mathematics.
Ability to work a 24/7 Shift Pattern, with good Time Keeping
2+ years of experience working with Building Energy Management Systems (BEMS), building automation systems, or automated building controls.
2+ years of experience troubleshooting, maintaining, repairing, installing, or operating BEMS, building automation systems, or related building controls.
2+ years of experience providing technical customer support in person or by phone.
2+ years of experience working in a technical support, engineering, field service, or building systems environment.

WE VALUE

Experience working with Tridium Niagara, Honeywell BEMS, or other building automation platforms.
Experience with energy analysis, energy optimization, or building energy performance.
Experience working in the building automation, controls, facilities, HVAC, or energy management industry.
Experience working in a field service environment.
Experience with knowledge management or technical documentation.
Experience working in a call center or technical support center environment.
Experience mentoring or providing technical guidance to less experienced team members.
Bachelor's degree in HVAC, Electronics, Mechanical Engineering, Computer Science, or a technology-related discipline.
Experience supporting customers across multiple regions or countries.
Experience working with multilingual customer populations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: November 4, 2026

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/ (https://buildings.honeywell.com/)

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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More about this job

Skills

Technical support
Troubleshoot
Customer service
Mechanical engineering
Building automation
Troubleshooting
Energy performance of buildings
HVAC
Documentation
Coaching
Computer science

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