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Added 4 mins ago
Electrical Engineer - Power System Protection (Transmission) Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
Prepares a variety of complex engineering deliverables for larger or multiple projects. Performs complex research and develops recommendations for equipment and/or materials selection. May…
Added 4 mins ago
Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
…Geothermal Senior Consultant serves as a hands-on technical lead supporting engineering design, technical evaluations, and multidisciplinary integration of utility-scale geothermal surface…
Added 4 mins ago
Senior Telecom Engineer
Maximus
Salem, OR
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 5 mins ago
Manager, GQO – Business Process Continuous Improvement
Otsuka America Pharmaceutical Inc.
Salem, OR
…business performance, compliance, and operational effectiveness. Lead process improvement, automation, and operational excellence initiatives identified through business performance…
Added 6 mins ago
Senior AI Engineer
Cornell University
Ithaca, NY
The Senior AI Engineer serves as the technical lead for the AI Engineering team, providing expert‑level guidance, architectural leadership, and hands‑on development in support of Cornell’s…
Added 9 mins ago
IG
Manufacturing Process Engineer
Insight Global
Brownwood, TX
- $70,000 to $90,000 USD / year
Degree may include Mechanical, Chemical, Electrical, Process, Industrial & Systems, Manufacturing Engineering, or Engineering Technology.
Added 23 mins ago
Sr Manager, Business Transformation
United States
Lead structured problem solving to define complex business issues, analyze data, test assumptions, evaluate options, and develop practical recommendations
Added 23 mins ago
DC
Manager, Business Planning
DENSO Connection
United States
- $123,000 to $153,000 USD / year
…requires close collaboration across finance, manufacturing, sales, engineering, and corporate functions, and plays a central role in aligning operational execution with financial…
Added 25 mins ago
Senior Project Manager (DHS, FEMA)
SHR Consulting Group, LLC
Alexandria, VA
…portfolio of offerings includes high-end solutions in systems engineering and integration, enterprise IT, including cloud services: cyber, software, advanced analytics, and AI. With an…
Added 28 mins ago
Product Engineer
EnPro Associates LLC
PALMYRA, NY
…thrives in cross-functional environments, enjoys solving complex engineering challenges, and wants to make a direct impact on innovative product development. Essential Functions: New…
Added 30 mins ago
C
Staff Engineer – Heat Transfer
Carrier
East Syracuse, NY
- $96,000 to $192,000 USD / year
…team. The candidate will be a key member of the team providing advanced heat exchanger solutions to Carrier’s global HVAC&R portfolio. The candidate’s primary responsibility will be to lead…
Added 30 mins ago
Process Engineer, III New College Grad (Doctorate) Albany, NY
Applied Materials
Albany, NY
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 31 mins ago
Senior Supply Chain Manager, S&OP, R2L Supply Chain
Amazon
New York, NY
Drive process improvements that impact long-term organizational goals across programs and potentially multiple countries
Added 31 mins ago
M
Director, Support Planning, Bus Service Planning
MTA
New York, NY
- From $101,379 USD / year
…development, data collection, planning, community outreach, approval process, implementation and follow-up monitoring for all changes in bus route paths, bus stops, service patterns, and…
Added 32 mins ago
Manager, Finance
NBC Universal
New York, NY
Technical Operations, Engineering, and Cyber Security within NBCU Operations and Technology division is an $800M+ operating cash flow ($1.1B FCF). The group functions as a global shared…
Added 32 mins ago
Automation Controls Engineer II
Default Brand
St. Paul, MN
Act as an advocate of the integrated packaging line for functionality and project management
Added 37 mins ago
Director, Electronic Warfare Engineering
L3Harris Technologies
Clifton, NJ
L3Harris is currently seeking an Engineering Director to lead engineering for the Electronic Warfare (EW) Division within our Spectrum Superiority Sector. The Engineering Director will lead…
Added 38 mins ago
A
Traveling Superintendent
Actalent
Essex Junction, VT
- $50 to $65 USD / hour
Leverage advanced technology and semiconductor project experience to ensure compliance with cleanroom and specialized process requirements.
Added 44 mins ago
TA
Mission Engineering Specialist / Senior Mission Engineering Specialist
The Aerospace Corpor
Colorado Springs, CO
- $117,300 to $226,900 USD / year
Lead project teamscomprisingAerospace, customer, and contractor personnel on multiple concurrent projects to elicit andidentifyneeds, requirements, and constraints for studies and marshal…
Added 44 mins ago
TA
2027 Trajectory Optimization Graduate Intern
The Aerospace Corpor
Colorado Springs, CO
- $32 to $38 USD / hour
Working on business or engineering full-life-cycle projects from project inception through launch
Added 44 mins ago
TA
SPACE NORTH Theater Support Lead
The Aerospace Corpor
Colorado Springs, CO
- $151,300 to $226,900 USD / year
Coordinating technical and analytical efforts across program/project lines, utilizing technical expertise from Aerospace's Engineering and Technology Group (ETG).
Added 44 mins ago
TA
Space Vehicle and Electronic Component Structural Engineer
The Aerospace Corpor
Colorado Springs, CO
- $117,300 to $226,900 USD / year
…and development; technical evaluations during the acquisition process; conceptual and detailed design; assembly, integration, test; and operational support. Comprised primarily of…
Added 44 mins ago
TA
Project Leader - Operational Prototype Integration
The Aerospace Corpor
Colorado Springs, CO
- $120,800 to $181,100 USD / year
…Space Component Field Commands (C-FLDCOMs). We are seeking a Project Leader - Operational Prototype Integration (Project Leader - Technical Project Management) to develop, field, and…
Added 47 mins ago
Engineer I
Victaulic Company
Easton, PA
Victaulic, headquartered in Easton, Pennsylvania, is the global leader in mechanical pipe joining solutions, delivering advanced technologies and engineering services to address complex…
Added 1 hour ago
C
Project Lead
CRH
Littleton, CO
- $75,000 to $85,000 USD / year
The Project Lead is the “voice of the customer” and responsible for the customer experience from the estimate to on-site delivery. To achieve Oldcastle's goal to enhance “ease of doing…

Honeywell Technologies

Senior Remote Services Engineer

Independence, OH, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

As a Senior Remote Services Engineer here at Honeywell, you will play a critical role in delivering expert remote technical support and services to our customers. You will leverage your engineering expertise to troubleshoot, resolve complex issues, and optimize system performance, ensuring customer satisfaction and operational excellence.

You will report directly to our Service Manager and you’ll work out of our Independence, OH location on an onsite work schedule.

This role is part of the Global Remote Buildings Operation Team who operate a 24/7 Engineering Response and Support to Honeywell Connected Sites around the world under a defined Service Level Agreement (SLA) and provide updated validation and analysis of Customer energy profiles and usage. You will be part of office-based teams working on various shifts who are the first point of contact for our contracted customer base.

It will be your responsibility to ensure our customers gets their issues resolved in the most expedient way possible and in accordance to their SLA agreements. You will achieve this by offering Remote Fixes and Escalations to Field Engineering Teams, and directly interfacing with customers.

KEY RESPONSIBILITIES

Providing remote technical assistance for Global Multibrand Contracted Customers
Coordinate with Team Lead when liaising with customers when interactions fall outside of defined contract requirements.
Manage Global customer requests who have varying levels of expertise.
To be adept at fault finding on building service plant equipment and systems
Liaise with third party providers on non BEMS related problems ensuring we deliver an enhance customer service
Represent technical issues form both Field Service and customers sites at the appropriate technical forums.
Driving energy savings through applying BEMS expertise.
Liaising with Field Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Execute assigned tasks per the procedures and instructions applicable to the team; within this framework the agent can determine how to proceed if the activities are stipulated in the contract.
Understand the customer requirements for the functional set-up of the customer site.
Verify the analytical results of the customer needs against the applicable internal guidelines.
Produce, validate and forward customer reports.
Update the customer’s system to meet required functionalities.
Notify parties involved in case of non-conformities
Document workflows for repetitive customer activities
Continuously improve product quality and performance
Make decisions based upon the authority and responsibilities defined in the job description.
Provide Remote technical assistance for Honeywell contracted customers & Connected Sites
Liaise with Service Account Handlers to resolve customer queries
Ensure the achievement of all team / individual targets and KPI’s
Work closely with Technical Support Team & Engineering Teams on Product Issues
Carrying out development project work to enhance Global Services Offering
Work to advance overall offering and train/mentor Level 1 operators
Work with senior leadership to refine and improve current offerings.

YOU MUST HAVE

Bachelor’s degree from an accredited institution in a technical discipline such as mechanical engineering, science, technology, mathematics.
Ability to work a 24/7 Shift Pattern, with good Time Keeping
2+ years of experience working with Building Energy Management Systems (BEMS), building automation systems, or automated building controls.
2+ years of experience troubleshooting, maintaining, repairing, installing, or operating BEMS, building automation systems, or related building controls.
2+ years of experience providing technical customer support in person or by phone.
2+ years of experience working in a technical support, engineering, field service, or building systems environment.

WE VALUE

Experience working with Tridium Niagara, Honeywell BEMS, or other building automation platforms.
Experience with energy analysis, energy optimization, or building energy performance.
Experience working in the building automation, controls, facilities, HVAC, or energy management industry.
Experience working in a field service environment.
Experience with knowledge management or technical documentation.
Experience working in a call center or technical support center environment.
Experience mentoring or providing technical guidance to less experienced team members.
Bachelor's degree in HVAC, Electronics, Mechanical Engineering, Computer Science, or a technology-related discipline.
Experience supporting customers across multiple regions or countries.
Experience working with multilingual customer populations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: November 4, 2026

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/ (https://buildings.honeywell.com/)

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Skills

Technical support
Troubleshoot
Customer service
Mechanical engineering
Building automation
Troubleshooting
Energy performance of buildings
HVAC
Documentation
Coaching
Computer science

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