On Site Supervisor

Homeward Bound On-Site Supervisors are responsible for safely and professionally providing exceptional programming and life enrichment services to the people we serve. On-Site Supervisors are also responsible for leading others through training, coaching and mentoring other Direct Care Staff.

Essential Job Functions

• Life Enrichment: Provide person-centered support that promotes each individual’s independence, rights, choices, community involvement, and quality of life.
• Program Implementation: Implement individualized service and healthcare plans, support daily living skills and personal goals, protect individual rights, and accurately document services and progress.
• Promote Choice and Personal Interests: Support individuals in directing their care, pursuing interests, building relationships, participating in community outings, and observing personal religious beliefs and practices.
• Daily Living: Assist with personal care, mobility, meals, and daily activities while encouraging participation and independence; safeguard funds and belongings, complete required documentation, and maintain a safe, clean, welcoming home.
• Health Services: Support individuals’ health and well-being through medications, treatments, health monitoring, appointments, timely communication, and accurate documentation.
• Medications and Treatments: Administer medications and treatments as ordered and trained, monitor health and complete body checks each shift, maintain supplies, respond to health emergencies, and complete documentation before the end of the shift while protecting confidentiality.
• Appointments: Prepare appointment paperwork, transport and accompany individuals, ensure appointments are attended, and promptly reschedule when cancellation is necessary.
• Professionalism: Demonstrate respectful communication, dependable teamwork, ongoing learning, and safe work practices while following organizational and regulatory requirements.
• Communication: Communicate respectfully with individuals, families, coworkers, and providers; accept feedback, respond promptly to calls, check work email each shift, follow written directions, and maintain confidentiality.
• Training and Education: Complete required training and attend mandatory meetings by established deadlines, demonstrate learning, and perform duties according to HBI training, policies, and procedures.
• Teamwork: Cooperate with others, follow supervisory direction, maintain dependable attendance, adapt to staffing needs - including mandated extended shifts when necessary - and take initiative to solve problems and complete assigned responsibilities.
• Safety: Follow safety procedures, use equipment and vehicles safely, address and report hazards and incidents promptly, use required protective equipment, and participate in drills, training, inspections, and investigations.
• Leadership: Support coworkers through training, coaching, coordination, and professional role modeling to maintain consistent, high-quality services.
• Training and Support: Provide assigned employee orientation and ongoing training, and guide individuals served in developing skills through their individualized plans.
• Coaching: Provide timely, positive and constructive feedback, monitor and train assigned employees, document training, and communicate follow-up needs to supervisors.
• Leading: Coordinate and direct work as needed, maintain communication among staff and service partners, use resources responsibly, and assume additional duties to maintain program quality and continuity.

Requirements

• Basic Requirements

• Experience supporting vulnerable populations in a residential setting is preferred.

• High school diploma or equivalent preferred.

• Must be at least 18 years old.

• Maintain current CPR and First Aid certifications; successfully complete the Medication Administration class and meet ongoing medication administration standards.

• Hold a valid Minnesota driver’s license with an acceptable driving record and safely drive HBI vehicles throughout the Twin Cities metro area.

• Successfully pass a Minnesota Department of Human Services background study and meet applicable state, county, licensing, and contractual requirements.

• Meet the physical demands of the position, including occasionally lifting and transferring at least 60 pounds, with or without reasonable accommodation.

• Knowledge, Skills, and Abilities Required

• Demonstrate the communication, judgment, organization, teamwork, and leadership skills needed to provide safe, person-centered services.

• Knowledge of developmental and physical disabilities is preferred; learn and demonstrate assigned duties following orientation.

• Comprehend and communicate effectively in English, verbally and in writing; accurately read, record, and share service information.

• Type timely, accurate documentation into electronic systems.

• Recognize and resolve problems, organize work to meet deadlines, and navigate the community surrounding the service site.

• Work independently and cooperatively; supervise, train, coach, motivate, and lead assigned staff.

• Protect information about individuals served and their families according to organizational policies and applicable requirements.

• Work Conditions: Work in residential and office environments with frequent interruptions, variable hours, physical activity, and potential exposure to care-related hazards.

• Scheduling: Work flexible hours, including mornings, weekends, and overnights as needed; may be mandated to remain beyond the scheduled shift to ensure adequate resident supervision.

• Movement and Hand Use: Frequently sit, walk, stand, bend, stoop, push, pull, grasp, manipulate objects, and keyboard; occasionally reach, crawl, kneel, squat, twist, turn, and perform repetitive hand and wrist movements.

• Sensory Functions: Use vision, color vision, hearing, speech, smell, and touch to perform assigned duties, with or without reasonable accommodation.

• Lifting and Carrying: Occasionally lift and carry up to 60 pounds from floor to knee, knee to waist, and waist to shoulder; rarely lift up to 60 pounds above shoulder level.

• Potential Exposures: May encounter physical aggression, mechanical hazards, bodily fluids, bloodborne pathogens, infectious diseases, gases, household chemicals, cleaning fumes, odors, and dust.