Jobs in the United States

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Technical Program Manager - AI/ML & Software Delivery
Hatch IT
Shirlington, VA
- $190,000 to $210,000 USD / year
hatch I.T. is partnering with Expression to find an Technical Program Manager. See details below:
Added 1 min ago
Reposted: FY27: IT Technology Architect, Department of Cybersecurity & Technology Infrastructure, 8hrs/12mo, Ad closes 11/20/26)
Montgomery County Public Schools
MD
Added 1 min ago
Sr. Client Relationship Manager
Open Text Inc.
Broomfield, CO
Proven experience in renewal management, business planning, strategic program management, and large-scale enterprise transformation programs, with familiarity in business analysis and…
Added 2 mins ago
Substation Engineering Manager / Section Manager - Power Delivery
HDR
Phoenix, AZ
Responsible for Program and/or Project Management and oversight of substation projects of all sizes and complexity,
Added 2 mins ago
Substation Engineering Manager / Section Manager - Power Delivery
HDR
Phoenix, AZ
Responsible for Program and/or Project Management and oversight of substation projects of all sizes and complexity,
Added 3 mins ago
Management Analyst - Philadelphia, PA
Military Spouse Jobs & VetJobs
United States
…Naval Surface Warfare Center Philadelphia Division (NSWCPD) program. Working directly with the Program Manager and technical project leads, you will ensure that all required non-technical…
Added 4 mins ago
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Service & Sales Support Specialist
Hawkins Inc
Loves Park, IL
- $26 to $30 USD / hour
…Specialist communicates regularly with clients, engineers, project managers, service technicians, rental personnel, production staff, sales representatives, vendors, and company leadership…
Added 4 mins ago
Project Coordinator
Express Employment Professionals
Knoxville, TN
Express is seeking a highly organized and dependable Administrative Project Coordinator to support our Project Managers and Program Manager with administrative and project coordination…
Added 4 mins ago
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Resident Coordinator
CCSWW
Olympia, WA
- $23.87 to $27.45 USD / hour
Must have reliable transportation, valid driver’s license, and automobile insurance
Added 4 mins ago
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Case Manager I
CCSWW
Olympia, WA
- $25.46 to $31.83 USD / hour
Must have reliable transportation, valid driver’s license, and automobile insurance · Must have an acceptable driving record per CCS’ driving policy
Added 5 mins ago
Senior Wholesale Propane Sales Representative
CHS, Inc.
Inver Grove Heights, MN
This role supports a territory spanning Washington to Montana, and the successful candidate must reside within the territory
Added 5 mins ago
Interior Designer
Ghafari Associates, LLC
Dearborn, MI
With some supervision from the Manager of Architecture, Director of Design and/or Senior Designers, takes responsibility for executing a variety of design and technical tasks on projects of…
Added 5 mins ago
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Senior Engineering Project Manager
Revamp Engineering
United States
- $133,300 to $168,900 USD / year
Revamp is seeking a Senior Project Manager to lead engineering delivery for EPC clients building utility-scale renewable energy infrastructure. You will oversee a portfolio of complex…
Added 5 mins ago
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Senior Technical Project Manager
Markon
Herndon, VA
- $200,000 to $215,000 USD / year
Markon is seeking an experienced Senior Technical Program Manager to support an Intelligence Community customer. This role will work directly with the Technical Director, architects, and…
Added 5 mins ago
Project Management Administrator
Kent Companies
Lewisville, TX
Must have reliable transportation to the workplace(s)/ job location(s)
Added 6 mins ago
Zone Manager, West
Select Division Career Page
Remote, United States
Lactalis American Group, part of the Lactalis family of companies, is currently hiring a Zone Manager.
Added 6 mins ago
Project Lead - Security
IES Communications
Abilene, TX
Job Summary: The Project Lead - Security Systems will act as the on-site coordinator and crew lead supervisor for program and installation of Security Systems (Card Access, CCTV, CATV and…
Added 6 mins ago
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Shelter Care Manager
Seattle Humane
Bellevue, WA
- $31 USD / hour
Must have excellent oral communication skills · Must possess the organizational and plannin
Added 7 mins ago
Project Coordinator- Bakersfield 1.1
Universal Healthcare MSO LLC
Bakersfield, CA
The Project Coordinator provides administrative and organizational support to the Project Manager and project teams across various internal initiatives. This role is responsible for…
Added 7 mins ago
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Director, Talent Development
ACCEL ENTERTAINMENT
Burr Ridge, IL
- $160,000 to $180,000 USD / year
Develop leaders: Lead the design and delivery of leadership and manager development programs that strengthen accountability, coaching, decision-making, collaboration, and people leadership…
Added 7 mins ago
Campus Recruiting Manager
Clark Construction Group - California, LP
Costa Mesa, CA · Los Angeles, CA
The Campus Recruiting Manager is a key strategic and operational talent leader at Clark Construction responsible for driving the strategy, execution, and continuous evolution of our…
Added 7 mins ago
Lighting Consultant Intern
The Kendall Group, Inc.
Fort Wayne, IN
The Kendall Group offers a 10–12-week paid internship program where you are provided with the experience and knowledge essential for a career within Lighting Sales. This is a project-based…
Added 8 mins ago
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HVAC Office Administrator
HomeServe
Woburn, MA
- $20.19 to $26.92 USD / hour
…operations running efficiently. Reporting directly to the General Manager, this role manages the end-to-end scheduling of HVAC installation jobs, maintains technician schedules and…
Added 8 mins ago
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Systems Analyst
TEKsystems
Nashville, TN
- $27 USD / hour
Remote Troubleshooting, Root Cause Analysis, HW/Device Troubleshooting, Retail/QSR Industry Experience, Data Analysis, Project Coordination
Added 8 mins ago
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Data Quality Analyst
TEKsystems
Fairfield, CA
- $30 to $32 USD / hour
BACKGROUND ON THE ROLE ***THIS IS A REMOTE ROLE BUT THE CANDIDATE MUST RESIDE IN CA

HomeServe

HVAC Office Administrator

Woburn, MA, United States

$20.19 to $26.92 USD / hour

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Job details

Pay: $20.19 to $26.92 USD / hour
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Overview:

The HVAC Office Administrator serves as the operational backbone of the depot, responsible for executing and coordinating the core administrative functions that keep installation operations running efficiently. Reporting directly to the General Manager, this role manages the end-to-end scheduling of HVAC installation jobs, maintains technician schedules and workforce records, administers new hire onboarding, and ensures accurate job documentation across multiple systems. The HVAC Office Administrator communicates directly with customers, trade partners, HomeServe dispatch, technicians, field managers, and other internal stakeholders, and plays a critical role in bridging field operations with office administration within HomeServe’s Energy Services New England territory. This role requires the ability to remain professional and solution-oriented when managing time-sensitive customer requests, scheduling conflicts, and technician concerns in a fast-paced operational environment.

This role has a starting hourly pay range of: $20.19/hr - $26.92

Responsibilities:

Coordinate the scheduling of HVAC installation jobs with customers, trade partners, and HomeServe dispatch to ensure timely and accurate appointments.
Assemble install packets, collect deposits and past-due balances, submit refund requests, and administer the Advantage Program.
Create and maintain job records (Install/MC/FFS/Warranty), maintain the warranty tracker, submit warranty water heater claim forms, provide Certificates of Insurance (COI) when requested, and serve as back-up for issuing purchase orders.
Maintain the technician master schedule, including attendance records, overtime reports, weekly service call logs, and shift bids (vacation/weekly/single day).
Administer the new hire process, including badge setup and coordination of the uniform/shoe program.
Conduct initial follow-up on policy sales, documenting outreach and outcomes and escalating unresolved or complex cases to the Sr. Office Admin for second-effort follow-up.

Essential Functions:

To perform this job successfully, the employee must be able to perform each essential job function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Regular and predictable attendance in the office is an essential function of this role, as tasks such as coordinating installation jobs, managing technician schedules, processing job documentation, and liaising with on-site staff require on-site presence.

Essential Job Function

% of Time on Function

Coordinate scheduling of HVAC installation jobs; assemble install packets, collect deposits, and administer Advantage Program

30%

Create and maintain job records (Install/MC/FFS/Warranty), warranty tracker, COIs, and back-up PO issuance

25%

Maintain technician master schedule, attendance records, overtime reports, and shift bids

15%

Conduct initial follow-up on policy sales; document and escalate unresolved cases

10%

Administer new hire process including badge setup and uniform/shoe program

10%

Stakeholder communication and general coordination (customers, dispatch, trade partners, field managers)

10%

Total

100%

Job Requirements:

Associate's degree or equivalent experience
Minimum of 3-5 years of experience of administrative or customer service experience preferred
Ability to remain professional, composed, and solution-oriented when handling time-sensitive customer demands, scheduling pressures, and technician concerns; capable of de-escalating situations and finding workable solutions under tight timelines.
Proficient/advanced knowledge of MS Office (Excel/Word/PowerPoint)
Strong customer service skills; calling customers and communication skills are critical
Industry knowledge in HVAC or Natural Gas Appliances is preferred
Strong analytical, organizational, time management and project management skills
Excellent oral, written and interpersonal communication skills
Ability to analyze problem situations and present appropriate solutions
Demonstrated experience in multi-tasking and setting priorities
Self-driven and demonstrates the ability to thrive in a fast-paced environment
Proactive and displays initiative
Ability to learn, adapt quickly and commitment to teamwork
Ability to work independently
Ad-hoc responsibilities as assigned

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.

#HSES

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Jobs in the United States