Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
Project Specialist
Parexel
Bismarck, ND
Parexel is a leading global clinical development partner delivering insights‑driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we…
Added 1 min ago
Account Executive - SMB
FranklinCovey
Bismarck, ND
Experience in subscription, SaaS, professional services, or learning and development
Added 1 min ago
Production Network Manager, Backbone Engineering
Meta
Bismarck, ND
Meta's global network, comprised of cutting-edge platforms, is looking for a Network Engineering Manager to join the Backbone and Edge Engineering team focused on our Software Defined…
Added 2 mins ago
Product Marketing Manager, Real-World Data (RWD)
Norstella
Bismarck, ND
Our teams combine data, advisory expertise, and technology, including real-world data, machine learning, and predictive analytics. We have teams in the USA, UK, The Netherlands, Japan,…
Added 2 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Bismarck, ND
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 4 mins ago
DD
Purchasing & Supply chain Intern
Detroit Diesel Corporation
Detroit, MI
- $21 to $29 USD / hour
Interns will gain knowledge and experience through exciting and real-life learning opportunities. Interns must work in accordance with DTNA’s core values of passion, respect, integrity and…
Added 4 mins ago
DD
Project support Block Machining
Detroit Diesel Corporation
Detroit, MI
- $21 to $29 USD / hour
Hybrid (4 days per week in-office / 1 day remote)
Added 4 mins ago
DD
Heavy Duty Engine Assembly Industrial Engineer Intern
Detroit Diesel Corporation
Detroit, MI
- $21 to $29 USD / hour
Interns will gain knowledge and experience through exciting and real-life learning opportunities. Interns must work in accordance with DTNA’s core values of passion, respect, integrity and…
Added 4 mins ago
DD
Cybersecurity Intern: Governance, Risk, and Compliance (GRC) Analyst
Detroit Diesel Corporation
Detroit, MI
- $21 to $29 USD / hour
Hybrid (4 days per week in-office / 1 day remote)
Added 6 mins ago
W
Auto Care Center Service Manager
Walmart
NORFOLK, NE
- $21 to $34 USD / hour
…with opportunities for advanced associate training, business development, and application of…
Added 6 mins ago
PATH Program Associate
BD (Becton, Dickinson and Company)
Columbus, NE
The PATH Program Associate will act as the Cost Accounting Manager, reporting to the Plant Controller, serves as a key decision support partner for the manufacturing organization and is…
Added 6 mins ago
Supervisor Clinical Nursing / BH Inpatient
Omaha Children's Hospital
Omaha, NE
…kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for…
Added 6 mins ago
Pilot Plant Controls & Automation Engineer
Conagra Brands
Omaha, NE
Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
Added 6 mins ago
Senior Procurement Specialist - CoManufacturing
Conagra Brands
Omaha, NE
Number of Days in Office: 3
Added 6 mins ago
Account Executive - SMB
FranklinCovey
Lincoln, NE
Experience in subscription, SaaS, professional services, or learning and development
Added 6 mins ago
Production Network Manager, Backbone Engineering
Meta
Lincoln, NE
Meta's global network, comprised of cutting-edge platforms, is looking for a Network Engineering Manager to join the Backbone and Edge Engineering team focused on our Software Defined…
Added 6 mins ago
Product Marketing Manager, Real-World Data (RWD)
Norstella
Lincoln, NE
Our teams combine data, advisory expertise, and technology, including real-world data, machine learning, and predictive analytics. We have teams in the USA, UK, The Netherlands, Japan,…
Added 6 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Lincoln, NE
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 7 mins ago
S
Assistant Store Manager, Northpark
Sephora
Dallas, TX
- $72,700 to $89,050 USD / year
Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and…
Added 16 mins ago
Product Marketing Manager, Real-World Data (RWD)
Norstella
Carson City, NV
Our teams combine data, advisory expertise, and technology, including real-world data, machine learning, and predictive analytics. We have teams in the USA, UK, The Netherlands, Japan,…
Added 16 mins ago
AI Productivity & Adoption Lead
PwC
Las Vegas, NV
What You Must Have
Added 16 mins ago
Merrill Advisor Development Program - Financial Advisor: Nevada Market
Bank of America
Las Vegas, NV · Henderson, NV · Incline Village, NV · Reno, NV
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 16 mins ago
HH
Nurse Educator Adult and Peds Emergency Department
HCA Healthcare
Las Vegas, NV
- $98,862.4 to $148,304 USD / year
…through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that…
Added 16 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Carson City, NV
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 19 mins ago
Warehouse Supervisor Nights Outbound
Southern Glazer’s Wine and Spirits, LLC
Bolingbrook, IL
…people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As North America's largest total beverage distributor, Southern…

The Home Depot

Pro Experience Manager

Kyle, TX, United States

Apply on careers.homedepot.com About employer

Applications open in a new tab.

Job details

Experience: 1 year of relevant work experience, including management of people and retail operations.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Purpose:

Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers.

Key Responsibilities:

30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls & Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing & Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
25%- Shared Manager on Duty – Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.

Direct Manager/Direct Reports:

This Position typically Reports to Specialty ASM or Pro ASM
This position has 4 Direct Reports

Travel Requirements:

No travel required

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors

Minimum Qualifications:

Must be 18 years of age or older
Must be legally permitted to work in the United States
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
1 year of relevant work experience, including management of people and retail operations.

Preferred Qualifications:

At least 1 year prior merchandising and/or operational experience.
At least 1 year leadership experience, preferably big box retail.
Knowledge of the home improvement industry.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

2 + years of previous related work experience

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

1+ year of previous leadership Experience

Preferred Leadership Experience:

1+ year of previous leadership Experience

Certifications:

None

Competencies:

Decision Quality
Self-Development
Situational Adaptability
Customer Focus
Manages Conflict
Develops Talent
Manages Conflict

Apply on careers.homedepot.com About employer

More about this job

Skills

Customer service
Opening and closing procedures
Leadership
Coaching
Regulatory compliance
Performance management
Documentation
Sales
Product knowledge
Employee relations
Personal protective equipment
Assist customers
Inspection
Merchandising
Retail operations
Adaptability

Report this job

Work requirements

Jobs in the United States