Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Maintenance Technician (3PM - 12:30AM)
CRH
Hurst, TX
…markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast…
Added just now
Machine Operator (3PM-12:30AM)
CRH
Hurst, TX
…markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast…
Added just now
W
Assistant Store Manager - Sales & Service, Full Time, Fairfax - Williams Sonoma
Williams-Sonoma
Fairfax, VA
- $21 to $26 USD / hour
- Full-time
Overview of the Assistant Manager of Sales and Service role
Added just now
Engineering Manager
LTFCORP Life Time, Inc.
United States
The Engineering Manager is the technical backbone of the Development Team who is responsible for growing our network of luxury health and fitness destinations. You’ll set the engineering…
Added just now
Design Engineering Manager
The businesses of Merck KGaA, Darmstadt, Germany
Breinigsville, PA
The Mechanical Design Engineering Manager leads the CAD design and mechanical engineering team supporting EMD Electronics equipment and delivery-system products. This role is accountable…
Added 1 min ago
Senior Manager, Software Engineer
ICF
Reston, VA
ICF is seeking a Senior Manager, Software Engineer to lead the engineering team responsible for Sightline ADAPT, a client-facing analytics and decision-support platform serving the utility…
Added 1 min ago
On-Call Digital Project Manager
ICF
Reston, VA
…specialists, content strategists, and accessibility experts. We partner closely with state and federal stakeholders to deliver, enhance, and continuously improve public-facing websites and…
Added 1 min ago
Retail Store Manager
Michaels Stores, Inc.
United States
…advancement; utilize the leadership competencies for continued…
Added 1 min ago
Framing Manager
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure…
Added 1 min ago
PATIENT FLOW MANAGER, HEALTHCARE
Compass Group
BROOKFIELD, WI
As a Patient Flow Manager, you will provide operational leadership for patient observation and flow services across multiple hospital locations. This role oversees staffing, scheduling, and…
Added 1 min ago
WELLNESS MANAGER / RD
Compass Group
BRADENTON, FL
We are hiring immediately for a Wellness Manager/ RD position.
Added 1 min ago
Executive Sous Chef
Compass Group
Santa Clara, CA
Partner with the Executive Chef and Culinary Director to support menu development, recipe implementation, seasonal programming, and culinary innovation while maintaining operational…
Added 2 mins ago
J
WB Games Design Co-op: Needham, MA - January-May 2027
United States
- $23 USD / hour
Warner Bros. Games Boston is a Warner Bros. Games development studio focused on creating free-to-play games for mobile platforms. The studio is utilizing its extensive expertise in creating…
Added 2 mins ago
A
HR Recruiter Sr
adecco
Tysons, VA
- $42.46 to $57.55 USD / hour
The HR Recruiter Sr will partner with hiring managers and business , group or organization leads, and key stakeholders to understand unique talent needs - communicating with Sr. manager or…
Added 2 mins ago
MEP Precon Manager
DPR GP
Raleigh-Durham, NC
…electrical, plumbing, and fire protection systems. Oversees development of accurate and efficient cost strategies that align with project scope, schedule, and performance objectives.…
Added 2 mins ago
Senior Manager Design and Engineering
Verra Mobility
Mesa, AZ
Build and maintain strategic relationships with consultants, municipalities, development communities, regulators and industry groups, representing the organization on complex or high-impact…
Added 3 mins ago
Head Coach (Store Manager)
Rally House
United States
The Head Coach acts as the Store Manager and is responsible for leading the overall performance and culture of the store. This role builds and develops a strong team, ensures consistent…
Added 3 mins ago
W
Design Consultant
Waterworks
United States
- $55,000 to $65,000 USD / year
Provide monthly/weekly updates to your manager: pipeline and project status, marketing activities using CRM.
Added 3 mins ago
Project Sales Representative-Infrastructure
Sika AG
Remote, United States
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential…
Added 3 mins ago
Global Tax Planning Manager
(USA) Ecolab USA Inc.
MN
The Global Tax Planning Manager, based in St. Paul, MN, will mainly be responsible for supporting Ecolab’s international tax planning initiatives and transfer pricing operating model…
Added 3 mins ago
Seasonal Stock Associate - UGG
Deckers Retail, LLC
Elizabeth, NJ
…organize inventory and create safe and efficient stock areas. You partner closely with the Stock Lead to receive and merchandise items to ensure that our customers have the product they…
Added 3 mins ago
Manager, Physical Therapy
City of Hope
Duarte, CA
In collaboration with the Director of Rehabilitation Services, the Physical Therapy Manager provides leadership, guidance, and support to physical therapy staff, fosters professional…
Added 4 mins ago
UN
VP, Investment Management
United Nations Federal Credit Union
Long Island City, NY
- $275,000 to $295,000 USD / year
…functions, including the optimal use of all systems and resources. Partner with the Chief Investment Officer in the management of UNFCU’s fixed income and equity investment security assets,…
Added 4 mins ago
Tool Coordinator
Loenbro
Centennial, CO
Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical…
Added 4 mins ago
Office Administrator (San Francisco)
Fenwick & West LLP
United States
Training and development: Partner with the firm’s technical training department and/or trainer to provide direct reports with the technical and substantive training they need to succeed in…

The Home Depot

Operations Experience Manager

Grand Island, NE, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 1 year of relevant work experience, including management of people and retail operations.
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Purpose:

Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes - strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.

Key Responsibilities:

30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing & Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training & Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
25%- Shared Manager on Duty –Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.

Direct Manager/Direct Reports:

This Position typically Reports to Operation Assistant Manager
This position has 4 Direct Reports

Travel Requirements:

No travel required

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications:

Must be 18 years of age or older
Must be legally permitted to work in the United States
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
1 year of relevant work experience, including management of people and retail operations.

Preferred Qualifications:

At least 1 year prior merchandising and/or operational experience.
At least 1 year leadership experience, preferably big box retail.
Knowledge of the home improvement industry.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

2 + years of previous related work experience

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

1+ year of previous leadership Experience

Preferred Leadership Experience:

1+ year of previous leadership Experience

Certifications:

None

Competencies:

Action Oriented
Decision Quality
Collaborates
Self-Development
Situational Adaptability
Communicates Effectively
Customer Focus
Manages Conflict
Develops Talent
Manages Conflict

Apply About employer

Report this job