Jobs in the United States

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Added 1 min ago
DA
Management Analyst
Deputy Assistant Secretary for Finance
Houston, TX · Austin, TX
- $109,428 to $159,575 USD / year
For a GS-13 position you must have served 52 weeks at the GS-12 · The grade may have been in any occupation, but must have been held in the Federal service
Added 1 min ago
VH
Peer Specialist
Veterans Health Administration
North Little Rock, AR
- $45,409 to $80,243 USD / year
For a GS-06 position you must have served 52 weeks at the GS-05 · For a GS-07 position you must have served 52 weeks at the GS-06
Added 1 min ago
UC
Training Instructor
U.S. Coast Guard
Yorktown, VA · Elizabeth City, NC
- $62,640 to $81,436 USD / year
Presents standardized instruction using a wide range of teaching methods, including lectures, demonstrations, and practical exercises, to effectively train students with diverse backgrounds…
Added 2 mins ago
Application Developer (26-21)
Centerra-SRS
Aiken, SC
Designs and builds system integrations that allow different platforms to communicate effectively. Creates reports and dashboards that translate data into actionable insights. Troubleshoots…
Added 15 mins ago
WI
(USA) Senior Manager, UX Design
Walmart Inc.
United States
- $110,000 to $220,000 USD / year
Role summary: Walmart seeks a Senior Manager, UX Design to lead user experience strategies that enhance customer engagement and satisfaction. This role involves directing user research,…
Added 17 mins ago
Program Manager
Harvard University
Boston, MA
The program manager will work with leading scientists and clinicians and creators themselves, to develop design, and implement creator-facing education, including toolkits, briefings,…
Added 25 mins ago
SC
Chief Schools Officer
Stronger Consulting
San Joaquin, CA
- $275,000 to $300,000 USD / year
Hold every manager to Aspire's "excellent management" standard: managers set the conditions for success and hold teammates accountable for results. This means documented check-ins at least…
Added 25 mins ago
SC
Chief Schools Officer
Stronger Consulting
Alameda, CA
- $275,000 to $300,000 USD / year
Hold every manager to Aspire's "excellent management" standard: managers set the conditions for success and hold teammates accountable for results. This means documented check-ins at least…
Added 25 mins ago
SC
Chief Schools Officer
Stronger Consulting
San Mateo, CA
- $275,000 to $300,000 USD / year
Hold every manager to Aspire's "excellent management" standard: managers set the conditions for success and hold teammates accountable for results. This means documented check-ins at least…
Added 25 mins ago
SC
Chief Schools Officer
Stronger Consulting
Contra Costa Centre, CA
- $275,000 to $300,000 USD / year
Hold every manager to Aspire's "excellent management" standard: managers set the conditions for success and hold teammates accountable for results. This means documented check-ins at least…
Added 25 mins ago
SC
Chief Schools Officer
Stronger Consulting
Sacramento, CA
- $275,000 to $300,000 USD / year
Hold every manager to Aspire's "excellent management" standard: managers set the conditions for success and hold teammates accountable for results. This means documented check-ins at least…
Added 39 mins ago
AM
Nurse Manager Labor and Delivery
All Med Search
Portsmouth, NH
- $100,000 to $148,000 USD / year
This is a full-time, permanent role on day shifts with rotating weekends · New Hampshire RN license or valid compact state RN license required
Added 39 mins ago
L
Store Manager: Dickies
Leap
Las Vegas, NV
- $60,000 to $70,000 USD / year
We are seeking an innovative and results-driven Store Manager to lead our boutique, powered by the Leap Platform. This opportunity is ideal for a hands-on retail leader who thrives on…
Added 39 mins ago
E
Operations Supervisor - Venetian
Encore
Las Vegas, NV
- $27 to $33 USD / hour
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure…
Added 48 mins ago
SC
TopStitch - Early Career Development Program
Stitch Consulting Services, Inc.
Indianapolis, IN
- $70,000 USD / year
The program begins with four weeks of intensive onboarding - deep, focused curriculum learning covering Stitch, the martech ecosystem, and our very own AI tooling, frameworks, and…
Added 48 mins ago
Senior Product Manager
SAIF
United States
From the spark of an idea to development to launch to retirement, the lifecycle of a product can take many complicated twists and turns. It takes a business savvy, technically proficient,…
Added 49 mins ago
W
Pharmacy Manager - $100,000 Sign-on Bonus Available
Walgreens
Boulder, CO
- $67.05 to $90.55 USD / hour
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services,…
Added 49 mins ago
U
Manager Clinic Operations - Primary Care
UCHealth
Fort Collins, CO
- $35.74 to $57.19 USD / hour
Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
Added 50 mins ago
Sr Strategy & Programs Manager: Hyperlocal Playbook Manager - Fiber
T-Mobile USA, Inc.
Denver, CO
…customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual…
Added 53 mins ago
Operations Manager
EōS Fitness
San Antonio, TX
CPR certification required within 30 days of hire
Added 53 mins ago
Member Experience Manager
EōS Fitness
San Antonio, TX
Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
Added 54 mins ago
Assistant Manager
Pizza Hut
Danville, WV
Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.
Added 54 mins ago
Assistant Manager
Pizza Hut
Logan, WV
Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.
Added 54 mins ago
Assistant Manager
Pizza Hut
WINFIELD, WV
Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.
Added 1 hour ago
QV
Forks Elementary School ECEAP Assistant Teacher
Quillayute Valley School District
Forks, WA
- $25.94 to $29.58 USD / hour
Assist Teacher in observation, assessment, and development of individual learning plans for children, including entering child observation data into assessment system.

The Home Depot

Operations Experience Manager

Mishawaka, IN, United States

Apply on careers.homedepot.com About employer

Applications open in a new tab.

Job details

Experience: 1 year of relevant work experience, including management of people and retail operations.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Purpose:

Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes - strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.

Key Responsibilities:

30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing & Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training & Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
25%- Shared Manager on Duty –Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.

Direct Manager/Direct Reports:

This Position typically Reports to Operation Assistant Manager
This position has 4 Direct Reports

Travel Requirements:

No travel required

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications:

Must be 18 years of age or older
Must be legally permitted to work in the United States
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
1 year of relevant work experience, including management of people and retail operations.

Preferred Qualifications:

At least 1 year prior merchandising and/or operational experience.
At least 1 year leadership experience, preferably big box retail.
Knowledge of the home improvement industry.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

2 + years of previous related work experience

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

1+ year of previous leadership Experience

Preferred Leadership Experience:

1+ year of previous leadership Experience

Certifications:

None

Competencies:

Action Oriented
Decision Quality
Collaborates
Self-Development
Situational Adaptability
Communicates Effectively
Customer Focus
Manages Conflict
Develops Talent
Manages Conflict

Apply on careers.homedepot.com About employer

More about this job

Skills

Customer service
Order picking
Opening and closing procedures
Leadership
Coaching
Sales
Auditing
Conflict resolution
Regulatory compliance
Performance management
Documentation
Product knowledge
Employee relations
Personal protective equipment
Assist customers
Inspection
Merchandising
Retail operations
Adaptability

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Work requirements

Jobs in the United States