Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
PF
QCC Maintenance Technician
PJ Food Service, Inc.
QCC, CO
- $26.88 to $40.32 USD / hour
Assist management with scheduling maintenance projects.
Added just now
2027 Future Talent Program - Global Site Agreements - Intern
Merck
North Wales, PA
Business administration, project management, stakeholder engagement, meeting facilitation, and operational support.
Added just now
Associate Director Digital Compliance
Merck
North Wales, PA · Rahway, NJ
…role will help shape the future of our company AI governance program, acting as a trusted advisor to business units, and fostering a culture of responsible technology use across the…
Added just now
NTX/OK/AR Resources Business Group Manager
HDR
Dallas, TX · Fort Worth, TX
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added just now
Case Manager
Urban Pathways, Inc.
New York, NY
…their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best…
Added just now
Store Manager - Valley Fair Mall
Joe & the Juice / United States
Santa Clara, CA
From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move…
Added just now
Operations Intern - Summer 2027 - West Sacramento, CA
MCK McKesson Corporation
CA
The Operations Intern will support various operational initiatives and projects within McKesson Corporation, gaining hands-on experience in healthcare supply chain management, process…
Added just now
Field Reimbursement Manager
RXC RxC Acquisition Company
Remote, United States
Must have Medicare and commercial insurance coverage experience · Must reside in territory
Added just now
Lead Project Manager
MCK McKesson Corporation
TX · GA · OH
The selected candidate will support complex projects as a program lead, coordinating work across multiple workstreams, cooperating with the business stakeholders to ensure alignment, and…
Added just now
Electrical Power Production Section Lead
Readiness Management Sup
United States
Must possess strong organizational skills with an attention to detail and follow up · Must have excellent verbal and writing skills; be skilled and proficient with Microsoft programs such as Excel, Word, and Power Point
Added 1 min ago
Admissions Specialist
Centerstone of Missouri
Kansas City, MO
…position offers the opportunity to build meaningful relationships, support life-changing services, develop expertise in behavioral health operations, work alongside dedicated professionals,…
Added 1 min ago
Safety Coordinator--Tracker Marine R271932
TRACKER MARINE LLC dba White River Marine
Lebanon, MO
Serves as back-up support for OSHA log management and regulatory inspection point of contact when management is unavailable
Added 1 min ago
Manufacturing Operations Supervisor - 2nd Shift
Howmet Aerospace
Fullerton, CA
…execution. The Production Supervisor is accountable for workforce management, operational performance, continuous improvement, and ensuring compliance with all company policies, quality…
Added 1 min ago
RK
Outside Sales Consultant (Illinois)
Rural King
Waterloo, IL
- $16 to $19.5 USD / hour
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
Added 1 min ago
Department Lead - Livestock/Ag
Rural King
Ocala, FL
…contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex…
Added 1 min ago
FT WORKFORCE DEVELOPMENT COORDINATOR
Halifax Community College
Weldon, NC
License or Certification Required by Statute or Regulation: NONE
Added 1 min ago
Principal, General Servicing
Lakeview Loan Servicing
Horsham, PA · Coral Gables, FL · Fort Lauderdale, FL · Los Angeles, CA · Flower Mound, TX · Charlotte, NC · New York, NY · Scottsdale, AZ
…product organization. This is not a line operations or people management role. Instead, this position is designed for a deeply experienced servicing subject matter expert who understands,…
Added 1 min ago
06197 Inside Sales
SBH
Medina, OH
· Ensure our customers are informed about and enrolled in our Loyalty program.
Added 1 min ago
LVN Licensed Vocational Nurse
MENTAL HEALTH SYSTEMS INC
Escondido, CA
Provide injections, medication support, diagnostic reviews, case consult, crisis intervention, and targeted case management services to assist clients with basic needs and symptom…
Added 1 min ago
Security Officer II- Smith Clinic
Harris Health
TX
Aggression Management certification or equivalent certification required within 30days
Added 1 min ago
IFR Pilot
PHI Health, LLC
Oklahoma City, OK
Must reside within a 1-hour or less commute of the base
Added 1 min ago
STAR IFR Pilot
PHI Health, LLC
Remote, United States
Support Safety Management System, Destination Zero, and other company safety campaigns.
Added 1 min ago
STAR VFR Pilot
PHI Health, LLC
Remote, United States
Support Safety Management System, Destination Zero, and other company safety campaigns.
Added 1 min ago
Director, Customer Advocacy - Continuous Improvement and Partnerships
Dexcom
CA
…decisions are data-driven, and organizational capabilities scale to support future…
Added 1 min ago
Sr Trade Compliance Analyst
Dexcom
Mesa, AZ · Mesa
**This position will be onsite in Mesa, Arizona 3 days per week**

The Home Depot

Manager ePro Ops Support

Atlanta, GA, United States

Apply on careers.homedepot.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Position Purpose:

The Manager eProcurement Ops Support plays a critical role in driving customer satisfaction, retention, and business growth for The Home Depot’s eProcurement platform. This leader oversees the Inside Sales Support team serving ePro customer accounts, delivering the hands-on support that automated processes cannot, including order processing issue resolution, invoicing, invoice reconciliation, and fulfillment support, to ensure customers receive accurate, on-time fulfillment and a consistently exceptional end to end service experience.

This role is responsible for transforming the support model into a scalable, account-centric model that aligns resources to key account customers. The Manager will build the foundational components needed to support significant growth and deliver excellent customer experience, including workflows, issue resolution processes, account ownership, and success measures.

The Manager also oversees day-to-day operations, develops talent and talent pipeline, ensures high service levels through data-driven decision-making and a proactive problem-solving mindset. The role identifies, analyzes, and delivers compelling customer insights that drive clear business actions and outcomes.

This role partners closely with cross-functional teams, including national sales and account management, sales operations and enablement, eProcurement platform and technology teams, HR, and the Pro Digital Experience Team, to deliver best in class inside sales and operations support aligned with Home Depot’s national accounts business goals. Strong leadership, change management, communication, and analytical skills are essential, as the position leads workstreams to meet business priorities and supports The Home Depot’s commitment to providing the highest level of service.

Key Responsibilities:

Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements.
Manage day to day processes related to their areas of responsibility. Create and maintain project work plans.
Manage issues and roadblocks that arise related to their area of responsibility.
Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.
Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes.
Maintain knowledge base regarding specific operations and processes within store operations
Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).

Direct Manager/Direct Reports:

Direct and indirect reports typically include 2-5 Business Analysts.
Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.
Typically procedures for analyzing situations and making conclusions are very diverse.
Typically considers among many different options or procedures when solving problems.
Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

Experience leading a support or operations team through significant change or transformation
Proven change management skills, including stakeholder alignment and driving adoption of new processes
Experience leading and developing teams in inside sales support, customer operations, or account management environments
Strong analytical skills, with the ability to turn data into customer insights and business actions
Experience supporting large enterprise or national B2B customers
Ability to collaborate with and influence cross-functional teams
Ability to manage escalations and resolve disputes with internal and external customers
Excellent written and verbal communication skills
Hands-on experience with CRM and case management tools
Working knowledge of Microsoft Office Suite, including PowerPoint

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Strong business, functional and/or store knowledge for their area of responsibility
Leadership and management experience preferred
Strong operations, retail and/or field experience required
Ability to partner/communicate well with the field/stores
High sense of urgency in responding to field needs
Strong big picture; strategic thinking skills
Strong quantitative skills such as statistics and data analysis.

Apply on careers.homedepot.com About employer

More about this job

Skills

Customer experience
Decision making
Sales
Analytical skills
Retail operations
Process improvement
Change management
Customer insight
Communication skills
Case management
Microsoft Office
Microsoft PowerPoint
Leadership
Statistics
Data analysis

Report this job

Work requirements

Jobs in the United States