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Added 27 mins ago
TV
Registrar, Patient Access Center Diagnostic Imaging, Full Time, Evening
THE VALLEY HOSPITAL INC
Ridgewood, NJ
- $20.86 to $26.07 USD / hour
- Full-time
High school diploma or equivalent. Associate's degree preferred. Completion of formal business/medical training preferred. Completion of Registration training program required. Certified…
Added 27 mins ago
Associate Director, Project Management
Merck
Rahway, NJ
Associate Director - Project Manager, Manufacturing Network Strategy
Added 34 mins ago
CP
Counter Associate
Crosstown Plumbing
East Orange, NJ
- $23 to $28 USD / hour
…Orange, NJ. We are hiring a dependable, friendly counter sales associate to join our expanding team! This role is responsible for assisting customers and clients with the sales process by…
Added 51 mins ago
Dental Hygienist
JCHCC DBA Inclusivcare
Marrero, LA
Associate’s degree or Bachelor’s Degree in Dental Hygiene from an accredited program.
Added 54 mins ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Added 58 mins ago
Purchasing Specialist
Honda Dev. and Mfg. of Am.,LLC
Troy, OH
…responsibility (Delivery and/or Special projects) to ensure associate success. Support company vision through Business Plan, Marutoku, and other Business Unit initiatives in areas of…
Added 58 mins ago
Oncology Data Specialist I (Cancer Registrar)
University Hospitals Career Section
Cleveland, OH
Associate's Degree preferably in allied health (Required)
Added 1 hour ago
Payroll Administrator
OG&E
Oklahoma City, OK
Associate's Degree , And 4 years of experience in accounting, auditing, or processing in-house payroll; Or
Added 1 hour ago
Associate Configuration Analyst/Configuration Analyst
Northrop Grumman
Melbourne
Northrop Grumman Aeronautics Systems has an opening for an Associate Configuration Analyst / Configuration Analyst to join our team of qualified, diverse individuals within our Systems…
Added 2 hours ago
Senior Corporate Security Field Investigator
Regions
Gainesville, GA
Participates in financial crimes task forces, professional development programs, and industry training to remain current on emerging threats and investigative best practices
Added 2 hours ago
Retail Contingent
Tapestry, Inc.
Canutillo, TX
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and…
Added 2 hours ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Eau Claire, WI
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 2 hours ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Eau Claire, WI
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 2 hours ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Andorra, PA
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 2 hours ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Amherst, NH
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 2 hours ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Chandler, AZ
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 2 hours ago
Customer Service Representative
Circle K
Pinellas Park, FL
Added 2 hours ago
Customer Service Representative
Circle K
Hudson, FL
Added 2 hours ago
GO
Store Team Leader - Shenandoah Dr.
Goodwill of Central and Southern Indiana, Inc.
Lafayette, IN
- $16 USD / hour
Participates in the hourly associate recruitment process including pre-screening and interviewing candidates, as needed.
Added 2 hours ago
CI
Front Desk Agent
Comfort Inn & Suites - Beaverton, Portland West
Beaverton, OR
- $17 USD / hour
This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed…
Added 3 hours ago
- Host/Hostess - Terra Tempe Restaurant - Westin Tempe
Crescent Hotels
Tempe, AZ
A Host/Hostess takes part in servicing our guests in our Restaurant and around our beautiful hotel. This task is to be handled in a friendly, courteous, timely, and professional manner…
Added 3 hours ago
Seasonal Fulfillment and Receiving Support Associate, Chapel Hills
Macy's
Colorado Springs, CO
…organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong…
Added 3 hours ago
Seasonal Fulfillment and Receiving Support Associate, Galleria at Crystal Run
Macy's
Middletown, NY
…organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong…
Added 3 hours ago
Seasonal Fulfillment and Receiving Support Associate, Louis Joliet
Macy's
Joliet, IL
…organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong…
Added 3 hours ago
Seasonal Fulfillment and Receiving Support Associate, Roseville Galleria
Macy's
Roseville, CA
…organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong…

The Home Depot

District Installation Manager

Lombard, IL, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Position Purpose:

The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale. This includes ensuring the effective execution of the Pre-Installation Inspection and Job Site Inspection processes, managing completing of job movement activities, and driving service and warranty programs. The DIM will oversee associates to effectively manage job flow processes including scheduling, completing job movement tasks, opening and closing services, and communicating with customers. Managing the PII and JSI processes includes performing audits of contracts and measures and conducting site visits with the team to improve overall effectiveness. The DIM will address escalations or questions pertaining to contract scope adjustments, customer escalations, and job expense approvals such as customer concessions and Service Provider add-labor charges.

Key Responsibilities:

40% - Customer Experience - Drives a positive customer experience through rigorous adherence to installation process standards while maintaining a highly trained and qualified associate team, making timely decisions on concessions, job movement, and customer communication, managing customer care ticket responses, and closing open services in a timely manner; Conducts Job Site Inspections to maintain adherence to Home Depot installation standards and address customer escalations. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.
20% - Leadership - The DIM leads the field install team to include hiring, goal setting, and performance management, and ensures teams are operating effectively across their job duties to drive an excellent customer installation experience; Conducts training sessions with direct reports to ensure continual education and improvement; Ensures field install teams are engaged and interacting with business partners to improve the overall customer experience and maintain positive working relationships; In partnership with the Sales Manager, ensures the install team is regularly reviewing with the sales team differences on measures, product, and job changes to ensure the overall customer experience improves through shared learning and process improvement.
40% - Operations - Utilizes data, reporting, and related systems to identify trends and responds to ensure cycle time goals, customer satisfaction targets, reorder rates, and gross margin targets are met or exceeded; Ensures PIIs (Pre-installation Inspections) are occurring timely and conducts measure audits and Job Site Inspections (JSIs) to improve the team's skill and knowledge across the install life cycle; The DIM maintains store and Core Services team relationships through store events, efficient Care Ticket resolutions, and professional communications; Manages associates to ensure timely job starts, professional customer interactions, efficient completion of job flow tasks, task completions, service order completions and service provider invoice processing.

Direct Manager/Direct Reports:

This position reports to the Branch Install Manager
This position has 2-5 direct reports

Travel Requirements:

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:

Must be 18 years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

Construction/home improvement industry experience
Prior experience managing residential home improvement install projects

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

Preferred Years of Work Experience:

Minimum Leadership Experience:

No previous leadership experience

Preferred Leadership Experience:

No previous leadership experience

Certifications:

None

Competencies:

Action Oriented
Directs Work
Manages Ambiguity
Builds Effective Teams
Collaborates
Communicates Effectively
Customer Focus
Strong time management and organizational skills
Strong negotiating skills
Strong business acumen
Problem solving and multi-tasking skills
Collaborative leadership skills where strong value is placed on partnerships

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