CUSTOMER SERVICE ASSOCIATE

Job DescriptionSpecial Services Associates are responsible for ensuring that customer transactions are processed quickly and accurately. Special Services Associates will interact with Customers and Associates in the store, to ensure that excellent customer service is achieved. They will work at the Special Service desk answering customer questions (via telephone or in person), setting expectations, facilitating will call pick -ups and resolving any issues that arise. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.