Jobs in the United States

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MH
Program Manager, Health Plan Payment Integrity (MI)
Molina Healthcare
Detroit, MI
- $73,102 to $142,549 USD / year
Employee for this role must reside in Michigan
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Manager, Product Line Performance - Lincoln
Ford Motor Company
Detroit, MI
This position is hybrid with a requirement to be onsite four or more days per week
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Customer Success Manager
Generac Power Systems
Detroit, MI
3+ years of experience in customer success, account management, program management, project management, sales support, or a related partner-facing role.
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Technology Demand Admin-Staff or Senior
Intermountain Health
Lansing, MI
…This role ensures that the Digital Technology Services (DTS) project portfolio is aligned with the strategic objectives, priorities, and resources of the business. The role is responsible…
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Sr Project Manager- Strategic Implementations ACAS
CVS Health
Hartford, CT
Acts as a top-level specialist in project management for technical deployments on the ACAS platform, providing experience - based guidance and mentorship to support successful project…
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Project/Program Manager 10617MI
Io Datasphere, Inc.
Lansing, MI
Our client is looking for a Project Manager to lead multiple Information Technology (IT) programs and projects. Projects/programs are primarily complex enterprise initiatives related to IT…
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Program/ Project Manager
V2soft Inc.
Lansing, MI
Added just now
Project Manager 2
HTC Global Services Inc
Lansing, MI
Job Title: Senior IT Project Manager – Enterprise IT Initiatives Position Overview
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AT
Technical Program Manager II
Akamai Technologies, Inc.
Lansing, MI
- $100,700 to $181,300 USD / year
Have professional experience as a Project Manager, Program Manager, Business Analyst, or Consultant supporting IT projects or programs
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Sr. Field Marketing Manager, North America
Teradata
Lansing, MI
Teradata is looking for a Sr. Field Marketing Manager to drive pipeline creation and acceleration for a defined set of industry verticals within North America. This role sits within the…
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RN Trainer Auditor PRN
Intermountain Health
Lansing, MI
Work collaboratively with SelectHealth’s HEDIS Manager, Quality Consultants, and Data Analyst
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EHS Manager
Enprotech Corp
York, PA
The EHS Manager leads American Hydro’s environmental, health, safety, programs. The position develops, implements, and supports practical systems that prevent injuries and environmental…
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Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Lansing, MI
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’…
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Quality Manager (Mgr Quality 2) - 28646
HII
Alma, MI
What You Must Have · Candidate must have direct experience with commercial nuclear quality programs and manufacturing of structural steel components
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Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Lansing, MI
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 1 min ago
U
Senior Business Program Manager (2 year Fixed Term)
USP
Rockville, MD
- $100,042 to $142,430 USD / year
The Business Program Manager supports the planning, coordination, execution, and continuous improvement of cross-functional programs and strategic initiatives that advance organizational…
Added 2 mins ago
Associate Director - Cost Manager / Quantity Surveyor
Turner & Townsend
New Albany, OH
To be successful in this role, you must have excellent communication skills and be comfortable operating in a client-facing environment
Added 2 mins ago
Senior Cost Manager / Quantity Surveyor
Turner & Townsend
New Albany, OH
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 2 mins ago
Cost Manager / Quantity Surveyor
Turner & Townsend
New Albany, OH
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 2 mins ago
Manager, Strategy, Growth & Transformation
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Chicago, IL · Costa Mesa, CA · Detroit, MI · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · NY · Philadelphia, PA · Pittsburgh, PA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Tampa, FL · Tempe, AZ
As a Healthcare Payor Consulting Manager on the Industry Solutions team, you will be responsible for:
Added 2 mins ago
Senior Manager, Technical Portfolio Leader - Tax Transformation
Deloitte US
Houston, TX
Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 – 3 days per week
Added 2 mins ago
Engineering Delivery Senior Manager with DevOps, GitHub and Cloud Experience
Deloitte US
Charlotte, NC · Morristown, NJ · NY · Raleigh, NC · San Jose, CA
Delivery Management Technical Program/Project Manager/Associate Vice President - AI & Engineering
Added 2 mins ago
Program Manager – PCBA Assembly / Aerospace Programs
Rocket EMS
Carson City, NV
We are seeking an experienced Program Manager to lead customer programs in a high-reliability PCBA manufacturing environment. This role will manage complex electronics manufacturing…
Added 2 mins ago
Manager Tool Engineering 2 - CAM
CORP-Corporate Office
United States
Must have 2 years of leadership or management experience · Must have the ability to obtain a DoD Secret clearance and Special Program Access
Added 3 mins ago
Senior Business Process Analyst
Attain Talent
Adelphi, MD
Partner with Project and Program managers to foster a team culture of support and collaboration

HOME DEPOT U.S.A., INC.

Manager ePro Ops Support

United States

Apply on homedepot.wd5.myworkdayjobs.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Manager eProcurement Ops Support plays a critical role in driving customer satisfaction, retention, and business growth for The Home Depot’s eProcurement platform. This leader oversees the Inside Sales Support team serving ePro customer accounts, delivering the hands-on support that automated processes cannot, including order processing issue resolution, invoicing, invoice reconciliation, and fulfillment support, to ensure customers receive accurate, on-time fulfillment and a consistently exceptional end to end service experience.

This role is responsible for transforming the support model into a scalable, account-centric model that aligns resources to key account customers. The Manager will build the foundational components needed to support significant growth and deliver excellent customer experience, including workflows, issue resolution processes, account ownership, and success measures.

The Manager also oversees day-to-day operations, develops talent and talent pipeline, ensures high service levels through data-driven decision-making and a proactive problem-solving mindset. The role identifies, analyzes, and delivers compelling customer insights that drive clear business actions and outcomes.

This role partners closely with cross-functional teams, including national sales and account management, sales operations and enablement, eProcurement platform and technology teams, HR, and the Pro Digital Experience Team, to deliver best in class inside sales and operations support aligned with Home Depot’s national accounts business goals. Strong leadership, change management, communication, and analytical skills are essential, as the position leads workstreams to meet business priorities and supports The Home Depot’s commitment to providing the highest level of service.

Key Responsibilities:

Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements.
Manage day to day processes related to their areas of responsibility. Create and maintain project work plans.
Manage issues and roadblocks that arise related to their area of responsibility.
Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.
Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes.
Maintain knowledge base regarding specific operations and processes within store operations
Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).

Direct Manager/Direct Reports:

Direct and indirect reports typically include 2-5 Business Analysts.
Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.
Typically procedures for analyzing situations and making conclusions are very diverse.
Typically considers among many different options or procedures when solving problems.
Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

Experience leading a support or operations team through significant change or transformation
Proven change management skills, including stakeholder alignment and driving adoption of new processes
Experience leading and developing teams in inside sales support, customer operations, or account management environments
Strong analytical skills, with the ability to turn data into customer insights and business actions
Experience supporting large enterprise or national B2B customers
Ability to collaborate with and influence cross-functional teams
Ability to manage escalations and resolve disputes with internal and external customers
Excellent written and verbal communication skills
Hands-on experience with CRM and case management tools
Working knowledge of Microsoft Office Suite, including PowerPoint

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Strong business, functional and/or store knowledge for their area of responsibility
Leadership and management experience preferred
Strong operations, retail and/or field experience required
Ability to partner/communicate well with the field/stores
High sense of urgency in responding to field needs
Strong big picture; strategic thinking skills
Strong quantitative skills such as statistics and data analysis.

Apply on homedepot.wd5.myworkdayjobs.com About employer

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Jobs in the United States