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Senior Process Engineer
Actalent
San Diego, CA
Analyze production data, identify trends, and recommend process improvements based on quantitative findings.
Added just now
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Operations Quality Partner II
Actalent
Indianapolis, IN
- $40 USD / hour
Bachelors or Masters degree in Life Science, Data Science, or a related discipline, or equivalent experience.
Added 2 mins ago
SCADA Commissioning Engineer
GE Vernova
Boston, MA
…testing, and maintenance activities for Supervisory Control and Data Acquisition (SCADA), Substation Automation Systems (SAS), and Energy Management Systems (EMS). This role ensures safe…
Added 3 mins ago
Data Reporting and Analytics Consultant III, Programming
Kaiser Permanente
Fontana, CA
Develops, implements, and automates business and reporting solutions by working with stakeholders in their design, planning, and implementation while ensuring consistency and coherency;…
Added 4 mins ago
Substation SCADA Engineer
Rosendin
Coppell, TX
Design, develop, and implement SCADA (Supervisory Control and Data Acquisition) systems for EPC projects, including solar PV, battery energy storage systems, high-voltage substations, and…
Added 4 mins ago
Systems Engineer II
Rosendin
Sterling, VA
Want to be part of the team that design and develop complex power distribution systems for a hyper-scale data center campus?
Added 4 mins ago
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Mass Spectrometry Scientist / Postdoctoral Researcher – Zhou Lab
Buck Institute
Novato, CA
- $75,920 to $85,500 USD / year
The successful candidate will take substantial ownership of instrument operation, method development, data quality, and biological interpretation. The role offers opportunities to develop…
Added 12 mins ago
Executive Director, Global Commercial Analytics- Decision Science
Vertex Pharmaceuticals Inc (US)
Boston, MA
Lead experimentation and measurement capabilities, including test-and-learn design, causal measurement, promotional effectiveness, and assessment of whether recommendations improve outcomes.
Added 14 mins ago
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Deputy Director - Construction and Facilities Management Office
State of Washington
Camp Murray, WA
- $125,000 to $135,000 USD / year
…administrative specialties such as budgeting, contracting, data processing, and real…
Added 14 mins ago
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Enterprise Architect
State of Washington
Olympia, WA
- $9,478 to $12,437 USD / month
Ten (10) years of progressively responsible experience working in the development and design of complex information systems, IT Design, Enterprise strategies and service management, and use…
Added 14 mins ago
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Eligibility Policy Program Manager (HCPM/AHEA)
State of Washington
Remote, United States
- $6,708 to $9,019 USD / month
…negotiator who builds trust with partners, uses human-centered design, and applies an equity lens to policy…
Added 14 mins ago
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Environmental Database Coordinator (Environmental Specialist 3) INTERNAL ONLY
State of Washington
Union Gap, WA
- $4,980 to $6,707 USD / month
…(TCP), you'll serve as a critical hub connecting environmental data, site records, public information, and regulatory processes that support our cleanup mission. In this highly visible…
Added 15 mins ago
Sr. Civil Design Engineer, DCDE AMER Civil East
Amazon Data Services, Inc.
Austin, TX · Columbus, OH · Herndon, VA
AWS is seeking a Data Center Civil Engineer to join the East Design team.
Added 17 mins ago
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Traffic Tech (Engineer Technician Senior) - Mason City
State of Iowa
Mason City, IA
- $29.69 to $45.21 USD / hour
Collect and analyze traffic history, crash data, and other safety-related data.
Added 17 mins ago
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Disctrict Construction Engineer (TBC) - Mason City
State of Iowa
Mason City, IA
- $55.41 to $78.8 USD / hour
…staff, Resident Construction Engineers and their staff, District Design Engineers and their staff, County and City Engineers and their staff, contractors, and materials…
Added 19 mins ago
Infrastructure Engineer, Enterprise AI
Wonder Group, INC
Remote, United States
…across enterprise technology, platform engineering, security, data, and business teams to turn employee-built prototypes into secure, reliable, supported…
Added 20 mins ago
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Senior Director, Enterprise Business Development - Mount Sinai Solutions
Mount Sinai Health Systems
New York, NY
- $204,605 to $306,907 USD / year
Demonstrated success in leading and executing transactions, partnerships, strategy design, opportunity assessments, competitive analysis, and business case development in healthcare.
Added 20 mins ago
Senior Director FCO
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Indianapolis, IN
Identify, prioritize and lead process improvement, standardization, data analytics and control automation initiatives that improve risk coverage and program efficiency.
Added 20 mins ago
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Software Engineer (Systems Programmer/Developer III) - 61161323
State of South Carolina
West Columbia, SC
- $67,728 to $121,890 USD / year
The South Carolina Department of Education is seeking a skilled Software Engineer to design, build, and support the applications and integrations that serve students, educators, and…
Added 20 mins ago
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Business Systems Analyst, Senior
State of South Carolina
Richland County, SC
- $84,032 USD / year
Collaborates with architects, developers, data professionals, security personnel, infrastructure teams, vendors, and other technical resources during solution evaluation and design.
Added 20 mins ago
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Professional Learning Specialist (61081316)
State of South Carolina
Columbia, SC
- $53,142 to $71,706 USD / year
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Added 21 mins ago
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Business Process Analyst
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Added 21 mins ago
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Crisis Clinician I
Pacific Clinics
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- $79,525 to $97,523 USD / year
…enhance the efforts of youth and their families/caregivers in the design and implementation of evidence-based treatment. This position works directly with children and…
Added 21 mins ago
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Crisis Clinician I
Pacific Clinics
Grass Valley, CA
- $79,525 to $97,523 USD / year
…enhance the efforts of youth and their families/caregivers in the design and implementation of evidence-based treatment. This position works directly with children and…
Added 21 mins ago
The North Face: Senior Technical Designer, Apparel
VF Outdoor, LLC
United States
…grading, and construction-related issues. You will partner with Design, Standards, Product Development, Sourcing, and vendors to translate fit intent into 3D and physical prototype samples,…

HOLT Group

Solutions Delivery Analyst 3

San Antonio, TX, United States

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Job details

Posting language: English

Original job description

Job Summary:

The Solution Delivery Analyst serves as a vital business representative for various initiatives, ensuring that stakeholder satisfaction and business value are realized through the delivery of technology solutions. This role requires a deep sense of curiosity to understand the current state and work objectively to develop clear solution requirements through influence, facilitation, and communication. The individual is expected to map process flows, capture requirements, create user stories, document findings in a format understandable to both stakeholders and technology teams, and thoroughly test the developed application to ensure a high-quality product is released to production. Adaptability in messaging to suit the audience and bridging the communication gap between different stakeholder groups is essential. This role involves working closely with stakeholders such as Project Managers, Scrum Masters, Product Managers, and Development Teams to support risk management activities related to project or effort scope. Driving consensus toward a solution and facilitating communication among all parties is critical. Establishing a close relationship built on trust, transparency, and collaboration with both business partners and IT teams is paramount to ensuring alignment and success. The Solution Delivery Analyst will take an emissary approach in fostering change management between our IT and business partners, ensuring a smooth transition and adoption of new solutions.

The incumbent in this position is expected to model the following practices daily:

Demonstrate alignment with the company's mission and core business values.
Collaborate with key internal/external resources.
Participate in ongoing self-development.
Influences change management between IT and business partners, acting as an emissary.

Essential Functions

Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
Captures business processes, requirements, capabilities, features, and data requirements for new and existing software product solutions.
Gathers data, creates process flow diagrams/ process maps/ functional design documents, captures design interfaces, identifies root cause, provides solid solutions, analyzes inputs and outputs to arrive at logical conclusions.
Translates business requirements into user stories for technical teams, ensures test cases are written and executed to meet the business needs.
Creates readable and functional documentation which may include Joint Application Development (JAD,) screen designs, report layouts, features, stories, use cases, and data models mapping inputs, outputs, interfaces, etc.
Drives continuous improvements for standards and processes.
Recommends method and procedural changes; defines and documents improvements.
Synthesizes information gathered from multiple sources, assisting in the identification of symptoms and root causes; Works with IT and business leadership to develop alternative solutions and address the organizational pain within resource and schedule constraints.
Facilitates face-to-face encounters with our business partners regularly with, to gather requirements and understand the business ask; also conducts sessions to align on the priority, discuss requirements, demo completed work, and solicit and embrace feedback from others.
Drives, influences, and leads team-member peers in designing and defining solutions which may include the ideation, discovery, initiation, and business requirements phases of an initiative.
Leads change management in a delicate manner to ensure business and IT partners are comforted through transformation and delivery.
Partners with the Project Managers, Scrum Masters, and Product Managers through the entire software development life cycle to ensure clear objectives are defined and documented. Defines a clear definition of done, ensure the execution of deliverables meet requirements and business need, and user stories are closed out appropriately based on specified documented requirements.
Leverages data-driven problem-solving techniques and analytical rigor to complete, document, speaks to risk analysis, and influences solutions to help stake holders make informed decisions.
Identifies risks associated with business activities to ensure they are effectively measured and monitored.
Partners with IT teams to ensure clear understanding of business requirements.
Works with training team to document system scenarios and identify roles impacted to help develop a change management/training plan.
Leads business process modeling and generates applicable functional testing scenarios for the technical teams.
Leads the quality assurance process to ensure features and functions have been enabled and optimized.
Creates and maintains documentation and standard-operating procedures (SOPs) related to usage of software products. Supports IT Change Control & Prioritization meetings and helps in the discovery and estimating of impact of change on end user experiences.
Researches, identifies, and influences industry best practices and trends to increase effectiveness of products and systems.
Provides training and guidance, as needed, to business users and IT teams on supported applications.
Reviews and identifies system specifications and user requirements to develop test cases.
Creates detailed test cases covering various scenarios and edge cases.
Manually or automatically executes test cases and records results.
Creates automated test cases and plans as needed.
Identifies and reports bugs with clear descriptions and necessary details to the development team.
Verifies that bug fixes do not introduce new issues.
Ensures code releases do not introduce production issues or breaking changes.
Conducts testing after software deployment to ensure quality in the live environment.
Develops and maintains clear and comprehensive test documentation, including test plans, test cases, and defect reports.
Always works safely and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
Performs other duties as assigned.

Knowledge, Skills, and Abilities

Excellent communication skills with the ability to translate complex concepts into simplified solutions and present them in a straightforward and understandable manner to multiple stakeholders.
Ability to clearly identify, document and breakdown requirements from an epic down to story level in an organized and understandable format.
Outstanding meeting facilitation and leadership skills with the ability to maximize meeting time to reach objectives while minimizing distractions and interruptions.
Ability to work effectively with assigned stakeholders in a team environment where flexibility, collaboration, and adaptability are required.
Strongly skilled in process elicitation, internal customer research, and requirements discovery to create meaningful documentation including: process flows and flow charts, data flow diagrams, use cases, user stories, and functional design thinking artifacts.
Ability to learn new tools quickly, dive right in, roll up their sleeves and “get things done”.
Self-driven individual who can quickly make correct decisions and “think on their feet”.
A strong understanding of both waterfall and agile frameworks and an ability to transition and adapt seamlessly between the two.
A strong understanding of Agile methodology and an ability to advocate and educate others.
Ability to deliver business value results and solutions.
Ability to influence scope change process and issue identification/resolution.
Ability to execute in a fast pace, rapid iteration environment while balancing multiple priorities.
Ability to mentor peers in document processes to capture requirements.
Ability to execute medium to high priority initiatives with little to no guidance.
Strong understanding of different testing types (functional, regression, performance, etc.) and ability to design appropriate test cases.
Other traits/characteristics: Curiosity, humility, logic, creativity, clarity, empathy, coachability, self-starting, leadership, influence.

Requirements

Data SDA

Salesforce, Microsoft Dynamics 365, Snowflake, Power Platforms Specific Knowledge, Skill, and Ability.
Analyze, diagnose and resolve incidents related to Microsoft Dynamics 365 Finance and Operations.
Analyze, diagnose and resolve incidents related to Salesforce Sales & Service and Marketing Cloud.
Provide support for Microsoft Dynamics 365 Finance and Operations enhancements, upgrades, and migrations.
Provide support for Salesforce Sales & Service and Marketing Cloud enhancements, upgrades, and migrations.
Proficiency in SQL to query and manipulate data from databases.
Exposure with enterprise data integration services such as: Mulesoft, Informatica, Azure Integration Services.
Understanding of data models (relational, dimensional) and data normalization concepts.
Expertise in Data Mapping.
Familiarity with Data Governance and Cataloging.
Understand the relevance and organization of the data as well as the structure and statistical significance of the data (e.g., trend analysis).

Salesforce SDA

Salesforce Specific Knowledge, Skill, and Ability.
Analyze, diagnose and resolve incidents related to Salesforce Sales & Service and Marketing Cloud.
Provide support for Salesforce Sales & Service and Marketing Cloud enhancements, upgrades, and migrations.

Microsoft Dynamics 365 SDA

Microsoft Dynamics 365 Specific Knowledge, Skill, and Ability.
Analyze, diagnose and resolve incidents related to Microsoft Dynamics 365 Finance and Operations.
Provide support for Microsoft Dynamics 365 Finance and Operations enhancements, upgrades, and migrations.

Education and Experience:

Bachelor’s or Associate’s degree in Information Technology or related field, or equivalent work experience required
6 or more years of experience preferred
Relevant Certifications Preferred such as:
PMP or CBAP
SAFe Certification or experience working with SAFe/Agile Methodology
MB-300: Microsoft Dynamics 365: Core Finance and Operations
MB-901: Microsoft Dynamics 365 Fundamentals
Salesforce Administrator
Salesforce Business Analyst
Salesforce CPQ Specialist
Salesforce Marketing Cloud Administrator

Supervisory Responsibilities:

None

Travel:

Up to 15% and overnight travel may be expected
Valid driver’s license

Physical Requirements:

This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc

Work Environment:

Works primarily in a professional office environment
This role constantly uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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More about this job

Skills

Communication skills
Adaptability
Scrum
Risk management
Collaboration
Change management
Business processes
Documentation
Data models
Software development
Problem solving
Quality assurance
Prioritization
Estimating
Leadership
Research
Salesforce
Dynamics 365
Snowflake
Sales
Salesforce Marketing Cloud
SQL
MuleSoft
Informatica
Microsoft Azure
Cataloging
Computer technology
PMP
Agile
Valid driver's licence
Office equipment

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