Archived listing. The details below describe a past opening.
Hogan is now part of the Enterprise Mobility portfolio of brands. As part of the Enterprise Mobility portfolio of brands, Hogan is excited to provide our employees with access to enhanced benefits, resources, and career opportunities. Hogan Transportation is a 100-year-old full-service transportation and logistics company operating throughout North America. Through its transportation, logistics, truck leasing and fleet maintenance operations, Hogan provides customized solutions backed by a tradition of unparalleled service, first-class equipment, and advanced technology. From the relationship-driven service we deliver every day to the communities we support through our giving efforts, team members like you are what make our business thrive.
Job Summary
Initiates services between Hogan and outside parts providers. Manages inventory levels and ensures equipment can be maintained at Hogan's standard of compliance. Communicates all pertinent details with team members regarding daily operations and organizes day-to-day functions.
Essential Duties and Responsibilities
- Purchases and receives materials to maintain appropriate inventory levels as utilization dictates.
- Prioritizes items to obtain as dictated by Shop Supervisor per unit in accordance with customer needs.
- Provides customer with accurate estimate.
- Creates, reviews, and processes all parts related purchase orders to insure consistency and accuracy.
- Evaluates vendor qualifications and compliance standards.
- Sustains Parts Department environment and safety compliance.
- Mitigates customer complaints and resolves in a professional manner.
- Monitors and maintains correspondence via phone or e-mail.
- Other duties as assigned.
Requirements
- High school diploma or GED required
- 2+ years parts experience
- Strong organizational skills with great attention to detail
- Strong customer service and phone etiquette skills
- Strong communication skills, both verbal and written
- Experience in all Microsoft applications.