Genesis Service Advisor
- West Simsbury, CT, United States
$55,000 to $90,000 USD / year
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Job details
- Pay
- $55,000 to $90,000 USD / year
- Posting language
- English
- Posted
Original job description
Role Purpose
Handle customers throughout the entire service experience with their satisfaction as the number one priority
Leadership
This position does not lead others
Core Accountabilities
- Remain at or above manufacturer CSI standard.
- Meet all production metrics as prescribed by Management.
- Process all documentation to state and/or manufacturer standard.
- Complete all required training for Certification as prescribed by Management.
Qualifications
Competencies and Qualifications
- High School Diploma
- 1-2 years’ experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
More about this job
Skills
- Documentation
- Customer service
- Communication skills