SUNSET SHELTER ASSISTANT

For over 60 years, Hocking Athens Perry Community Action (HAPCAP) has worked to empower Southeast Ohioans through transformative programs that address the causes and conditions of poverty. HAPCAP is expanding its commitment to addressing homelessness through the development of the Sunset Shelter, a new emergency shelter located in Athens, Ohio that is designed to provide safe, accessible, and supportive housing for individuals and families experiencing homelessness. The Sunset Shelter will provide more than a place to stay---it will serve as a connection point to housing, supportive services, and community resources that help people move toward greater stability and permanent housing. HAPCAP is seeking multiple dependable, compassionate, and service-oriented individuals to join our team as Shelter Assistants at the Sunset Shelter. The Shelter Assistant plays an important role in maintaining a safe, clean, and welcoming environment for shelter guests. This position provides direct guest support, monitors facility operations, assists with daily activities, responds to emergencies, and helps connect individuals with available resources and services. The ideal candidate is dependable, communicates effectively, demonstrates patience and understanding, and is comfortable working with individuals who may be experiencing challenging circumstances. These positions are generally 24 hours a week and may include evening, overnight, weekend, and holiday shifts to ensure consistent shelter coverage and guest support. The starting hourly rate for this part time position is $15.39. Positions will also qualify for sick, vacation and holiday pay, retirement, and training opportunities. Essential Job Functions: ? Provide nonjudgmental direct support to shelter guests and ensure safety for all. ? Follow and enforce shelter guidelines consistently and respectfully, addressing violations with deescalation and restorative approaches when possible. ? Provide support for on-site programming and services as assigned. ? Perform other clerical duties on shift, including but not limited to answering telephone, maintaining files, routine office tasks, etc. ? Monitor security cameras and conduct routine safety and housekeeping inspections. ? Perform housekeeping and other facility/grounds maintenance tasks such as laundry, cleaning, snow removal, clearing clogged drains, and addressing other unit needs. ? Support guests in using the Shelter facility and resources including guidance for guest use of kitchen, laundry, etc. Respond promptly to emergencies including medical incidents, fire, weather events, or behavioral crises by following protocols and working with emergency responders. ? Responsible to provide direct information and referral services to shelter guests and walk-in/callin community members. ? Monitor and log all facility visitors and guests at all times. ? Perform other related duties as assigned by supervisor. Qualifications and Requirements ? Minimum of high school diploma or equivalency. ? Ability to establish and maintain professional boundaries while working with clients. ? Experience with crisis intervention, de-escalation, and problem solving. ? Basic familiarity with computer programs, email, and the internet is required. ? Must possess good communication and organizational skills. ? Must be able to communicate effectively with the guests. ? Must be able to work in a high-pressure atmosphere and deal with crisis situations. ? Must have reliable transportation and a valid Ohio Driver's License. ? Must be able to successfully undergo a criminal background check. ? Must be an individual of good character and responsibility; high level of confidentiality and <