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Director of Social Services
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Warehouse Associate (Mon-Fri)
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Chief Accounting Officer
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ServiceNow Dashboard Developer / Data Analyst
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Ho-Chunk, Inc.

Ale Haus - Host

Omaha, NE, United States

$16 USD / hour

Apply About employer

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Job details

Pay: $16 USD / hour
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Summary

Ale House Host PT

WarHorse Gaming, a division of Ho-Chunk, Inc.Location: Omaha, NEJob Type: Part-time| Varying schedule based on business needs

Compensation & Benefits

Salary Range: $16.00/hr + Tips
Comprehensive benefits package:
Federal Employees Medical Coverage • Full Insurance Coverage offerings • 401K with Day 1 Vesting & Company Match • Quarterly Incentive Program • Vacation, Holiday & Sick Days • Discounted Meal Program

About Ho-Chunk, Inc. & WarHorse Gaming

Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members.

WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
Accountable – To always do what's right.
Team-Focused – For inclusive progress.
Innovative – In creating solutions.
Visionary – In our purpose and direction.
Excellence – Through learning and performance.

Position Summary

The Host is responsible for providing prompt, friendly guest greetings and ensuring efficient and accurate seating of all restaurant guests. This role supports the smooth flow of front-of-house operations by managing reservations, coordinating seating arrangements, and maintaining a welcoming and organized dining environment. The Host serves as the first point of contact for guests and plays a key role in shaping the overall guest experience.

Key Responsibilities

Provides information on all aspects of available services and facilities for guests
Greets guests and arranges seating while monitoring overall room atmosphere
Quotes accurate wait times and manages guest waitlists or reservations according to established procedures
Answers incoming phone calls following established phone etiquette standards
Returns calls to guests after reviewing daily phone messages
Reconfirms reservations prior to peak service periods
Assists guests with reservations both in person and via phone
Supports guests with special requests as needed
Communicates with coworkers and supervisors to ensure quality guest service
Maintains seating logs for the restaurant, including bar and lounge areas
Directs the flow of work for wait staff and bussers
Updates floor charts throughout each shift to reflect seating changes
Cleans menus regularly during shift operations
Maintains a clean and organized host stand
Performs light cleaning and upkeep of the host area
Assists wait staff with takeout orders and other service needs
Provides prompt and friendly greetings to all guests upon arrival
Ensures smooth front-of-house restaurant operations
Complies with all departmental and company rules, regulations, policies, procedures, and internal controls
Attends required meetings and training sessions
Maintains a neat and professional appearance at all times
Performs other duties as assigned

Qualifications & Experience

Must be 19 years or older
High school diploma or equivalent required
Previous customer service experience preferred
Ability to operate mobile devices and touchscreen technology
Experience using smartphones and/or tablet-based applications strongly preferred
Demonstrated commitment to guest service excellence and ethical conduct

Work Environment & Physical Requirements

Ability to stand and walk for extended periods throughout assigned shifts
Frequent interaction with guests in a fast-paced restaurant environment
Ability to move throughout dining and host areas as needed to manage seating flow
May require light lifting, bending, and carrying of menus or service materials
Exposure to busy hospitality environment with varying noise levels

Schedule

Travel is not required for this position
Due to the unpredictable nature of the hospitality and entertainment industry, team members must be able to work varying schedules based on business needs of the property

Why Join This Team?

A mission-driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal-owned purpose
Career stability and opportunities across diverse industries
A collaborative work environment that encourages innovation and professional growth

Our Commitment to Diversity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.