Cocktail Server
- Tucson, AZ, United States
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Job details
- Posting language
- English
- Posted
Original job description
The Cocktail Server enhances the guest experience by delivering prompt, friendly, and professional beverage service across lounges, banquet functions, and restaurant settings. This role combines bartending expertise with attentive cocktail service to create a welcoming atmosphere, maintain efficient bar operations, and contribute to guest satisfaction, food and beverage revenue, and the establishment's reputation for exceptional hospitality. The ideal candidate is knowledgeable in beverage preparation, experienced in bartending, and committed to providing outstanding service.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
Greet and engage guests with a warm, friendly, and professional demeanor, creating a welcoming environment.
Prepare and serve cocktails, mixed drinks, shots, wine, bottled and draught beer, and non-alcoholic beverages according to recipes and guest requests.
Accurately take, enter, and fulfill guest beverage orders in a timely manner.
Provide beverage service in lounges, banquet functions, and occasionally restaurant settings.
Sell unopened alcoholic and non-alcoholic beverages for off-premises consumption when permitted.
Process guest payments, handle cash and credit transactions, provide accurate change, and reconcile sales as required.
Maintain an organized, clean, and visually appealing bar area, including stocking and replenishing liquor, beverages, mixers, glassware, garnishes, and supplies.
Prepare garnishes and bar accompaniments, including slicing fruit and assembling appropriate food items.
Clean and sanitize glassware, bar surfaces, and equipment while maintaining all health, safety, and sanitation standards.
Maintain knowledge of beverage offerings and promote products through recommendations, upselling, and suggestive selling.
Arrive for scheduled shifts on time, in proper uniform, and ready to work in accordance with company standards.
Comply with all company policies, procedures, and applicable federal, state, and local alcohol service regulations.
Assist with additional responsibilities as assigned by leadership.
Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
Strong bartending and mixology skills, with knowledge of a variety of alcoholic and non-alcoholic beverages.
Excellent communication and interpersonal skills with a genuine, guest-focused approach.
Ability to multitask and remain composed in a fast-paced, high-volume environment.
Strong attention to detail in beverage preparation, presentation, cash handling, and inventory management.
Commitment to cleanliness, safety, and responsible alcohol service.
Professional demeanor, dependability, and a proactive approach to hospitality.
Ability to work independently and collaboratively as part of a team.
Flexibility to support different food and beverage outlets and service environments.
PROFESSIONAL EXPERIENCE
Previous bartending experience in a hotel, bar, restaurant, or hospitality environment required.
Experience providing cocktail and beverage service in a guest-facing environment.
Proficiency in cash handling, POS systems, and bar setup and breakdown.
Knowledge of responsible alcohol service practices and beverage preparation standards.
Proven ability to deliver exceptional guest service while managing multiple priorities.
Experience with suggestive selling, upselling, and beverage recommendations preferred.
ACADEMIC BACKGROUND
High school diploma or equivalent required.
LICENSES / CERTIFICATIONS
Current TIPS certification or equivalent required.
Must meet all state and local age requirements for serving alcohol.
SCHEDULE REQUIREMENTS
Availability to work the AM shift required.
Must be punctual and maintain reliable attendance.
Flexibility to work weekends, holidays, and varying schedules based on business needs.