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Hive Learning

Customer Success Manager (U.S.)

  • Austin, TX, United States
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Job details

Education
Bachelor’s degree
Experience
Experience: 3–5 years in SaaS CS or Account Management
Posting language
English
Posted

Original job description

Degree: Bachelor’s degree required

Experience: 3–5 years in SaaS CS or Account Management

Responsibilities:

  • Lead onboarding for new U.S. clients
  • Conduct quarterly business reviews
  • Train sales teams on Hive Perform
  • Drive usage and ensure >90% retention
  • Identify expansion opportunities
  • Serve as senior contact for U.S. customers
  • Provide technical and strategic support
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More about this job

Skills

  • Sales
  • Apache Hive

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