Guest Services

Guest Services. 6 temporary, full-time positions. 04/01/2027 to 11/01/2027. HIS-TC, INC DBA Baywatch & Beach Haus Resorts. 1529 US-31 and 1489 US-31 Traverse City, MI 49686. . Perform any combination of front desk services, including taking reservations on a computer, talking to guests, check-in/out, posting credit card and cash payments and charges to guest rooms, giving directions, light dusting of office area, folding towels during downtime, and communicating with housekeeping staff to ensure all rooms are cleaned. Assist with retail items in the sundry shop and maintain clean and tidy public spaces. Assist with continental breakfast, heat up food, restock food, and wipe surfaces. Assist with stocking supply rooms with amenities, counting inventory, and light exterior cleaning of the building and landscape, including weeds, trash, webs, and other debris. Other duties may include delivering items requested by guests. 35 hours per week. Days per week vary. Shifts include 30-minute unpaid break time. Hours and shift times may vary with occupancy. OT may be available and varies. Must be able to work a flexible 6-day schedule, including weekends and holidays as needed. Work may be performed on any day of the week from Monday through Sunday. No minimum education required. 3 months of related experience is required. Post-employment criminal background check and drug testing upon employer's reasonable suspicion of an employee's drug use. Work will be performed at two hotels located next to each other, within walking distance, in Grand Traverse County. Beach Haus Resort: 1489 US-31 Traverse City, MI 49686 Baywatch: 1529 US-31 Traverse City, MI 49686. Wage: $16.90/hour. OT Wage: $25.35/hour. Workers paid biweekly. Optional employee housing available for $200 every two weeks to be deducted from pay if elected. Housing deposit of $100 is due and can be paid either through payroll deduction or upon arrival. Fully refundable upon successful check-out of housing. In accordance with applicable Michigan state law, Earned Sick Time Act 338, employers are required to provide earned sick time to their employees. The amount of paid sick leave provided may vary depending on the size of the business. On the job training provided. Raises and/or bonuses may be offered to any worker in the specified occupation, at the company's sole discretion, based on individual factors including work performance, skill and tenure. Single workweek will be used to compute wages due. All deductions from the worker's paycheck required by law will be made. If the worker completes 50% of the work contract period, the employer will reimburse the worker for transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for workers' reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Daily subsistence provided at a rate of at least $16.78/day during travel to a maximum of $68/day with receipts/documentation of actual expenses. H2B Workers will be reimbursed in the first workweek for all visa, visa processing, border crossing and other related fees, including those mandated by the government (except passport fees). Employer will provide workers at no charge all tools, supplies, and equipment required to perform the job, and guarantees to offer work for hours equal to at least three-fourths of the workdays in each 12 week period of total employment period. Please inqui