Guest Services Concierge
- Tampa, FL, United States
$60,000 USD / year
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Job details
- Pay
- $60,000 USD / year
- Experience
- Must have 5+ years of professional experience in office management, corp office administration
- Posting language
- English
- Posted
Original job description
#IND123 Job ID 23744 - Specialist, Guest Experience & Office Operations
Location: Tampa, 33607 – This position is onsite
Pay: A$60,000 yearly DOE
Type: Direct hire Schedule: Monday–Friday, 8:30 AM–5:00 PM
Summary: Seeking white-glove office management. Will report to the Chief of staff
Job description:
- Provide exceptional, professional front-desk hospitality to staff, executives, Trustees, donors, volunteers, and visitors while managing calls, inquiries, deliveries, and confidential information.
- Oversee daily office operations, including facilities, supplies, vendor relationships, maintenance, technology troubleshooting, and workplace improvements.
- Coordinate employee onboarding, orientation, offboarding, staff recognition, internal communications, and engagement initiatives to support a positive workplace culture.
- Manage executive meetings, board meetings, events, and volunteer activities, including scheduling, catering, conference room setup, Zoom/Teams technology, and event logistics.
- Independently manage office procedures, operational projects, vendor coordination, and administrative priorities while maintaining a polished, organized, and professional workplace environment.
Nice to have:
- Associate’s Degree
- Bilingual: Spanish/English
- Professional services industry experience such as financial services
- Onboarding and employee engagement
Requirements:
- Must have 5+ years of professional experience in office management, corp office administration
- strong HR, employee onboarding, event coordination, administrative, and high-touch service experience suited to an organization serving wealthy donors and board members.
- Professional polished presentation and communications skills: Will interface with executives, board members, stakeholders (white-glove office management)
- Must be MS Office proficient including: Excel, PowerPoint
- Must have experience with hybrid meetings (both online and onsite at the same time)
- Minimal travel may be required for local meetings and activities
- High school diploma or equivalent
- Background check required
- Drug screening required