Archived listing. The details below describe a past opening.
Position Summary The Claims Specialist & General Administration manages claims for the whole company from start to finish, including vehicle, equipment, property damage, and general liability claims, and provides general administrative support across all departments. This position keeps accurate records, works closely with insurance carriers, adjusters, management. Duties & Responsibilities
- Claims Management
- Open, track, and manage vehicle, equipment, property damage, and general liability claims.
- Gather accident reports, photos, police reports, driver statements, repair estimates, and other supporting documents.
- Submit claims to insurance carriers and third parties, and follow up until each claim is closed with the direction from Danny Duke.
- Communicate with insurance adjusters, repair shops, vendors, and employees involved in claims.
- Maintain an accurate claims log showing status, costs, deadlines, and outcomes.
- Track deductibles, recovery payments, and invoices related to claims.
- Incident Reporting and Records
- Make sure accidents and incidents are reported and documented promptly according to company procedures.
- Work with Safety and Human Resources on injury-related incidents and workers' compensation paperwork.
- Keep company insurance documents, certificates of insurance, vehicle registrations, and permits up to date.
- Track renewal and expiration dates for registrations, inspections, and insurance documents.
- Process traffic citations, toll violations, and parking tickets, and identify the responsible driver.
- Communication and Coordination
- Work with employees, supervisors, and managers in every department to collect information needed for claims and records.
- Give regular claim status updates to HR / Danny Duke and management.
- Handle sensitive and confidential information with discretion.
- General Responsibilities
- Follow company policies, safety rules, and procedures.
- Meet deadlines for claim filings, renewals, and reports.
- Assist with other tasks and assignments as needed.
- Perform other duties as assigned by HR / Danny Duke.
Qualifications
- Experience in insurance claims, risk management, or office administration preferred.
- Strong organization, attention to detail, and follow-up skills.
- Clear written and verbal communication skills.
- Working knowledge of Microsoft Office (Word, Excel, Outlook) and email. Physical Requirements & Work Environment This position is performed mainly in an office setting and requires extended periods of sitting, computer work, and phone use. The employee may occasionally need to visit job sites, the shop, yard, or warehouse to inspect or photograph vehicles, equipment, or damage.
