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Added 1 min ago
Senior Customer Success Manager, Hybrid, Technology and Digital, FT, 08A-4:30P
Baptist Health South Florida
Coral Gables, FL
4+ years of experience in Customer Success, Business Relationship Management, Healthcare Operations, Technology Management, or Program Management.
Added 1 min ago
Operations Supervisor
David's Bridal
Buford, GA
Looking for a role that fits your lifestyle while helping you grow professionally? As an Operations Supervisor, you'll enjoy a flexible schedule, gain hands-on leadership experience, and…
Added 1 min ago
Operations Supervisor
David's Bridal
Buford, GA
Looking for a role that fits your lifestyle while helping you grow professionally? As an Operations Supervisor, you'll enjoy a flexible schedule, gain hands-on leadership experience, and…
Added 5 mins ago
VC
Facilities Manager (70689)
VOA Chesapeake and Carolinas
Lanham, MD
- $63,000 to $74,000 USD / year
Collaborate with Program Leadership, Compliance, and Property Management to address regulatory requirements and emerging facility risks.
Added 9 mins ago
KI
Alaska Native Market Gift Shop Associate
Ketchikan Indian Community
Ketchikan, AK
- $20 to $30 USD / hour
Gift Shop Associate will support the Supervisor by ensuring daily operations of greeting all visitors, restocking inventory, assisting artists with staging, executing point of sales,…
Added 10 mins ago
Hotel Sales Manager
DRIFTWOOD HOSPITALITY MANAGEMENT
Park City, UT
Displays leadership in guest hospitality and ensures consistent, high level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or…
Added 11 mins ago
Registered Nurse II - Surgery/FT/Days (Recovery Room)
Memorial Hospital of Gardena
Gardena, CA
…outcomes, participates in patient and family teaching and provides leadership by delegating and working cooperatively and collaboratively with ancillary, nursing and other patient team…
Added 14 mins ago
Accounting Business Specialist
Legal Services of North Florida Inc
TALLAHASSEE, FL
As an Accounting Business Specialist, you will support the financial operations that allow us to deliver meaningful legal services to the communities we serve. Working closely with the…
Added 14 mins ago
General Manager – Full-Service Hotel | Hotel Indigo Baton Rouge Downtown (IHG)
A&R Hospitality LLC
BATON ROUGE, LA
Serve as the senior on-property executive with full accountability for hotel performance, operations and culture
Added 14 mins ago
Marketing Manager - Strategy, Planning and Operations
Cisco Systems, Inc.
Remote, United States
…transformative technology solutions. Within Strategy, Planning & Operations (SPO), our team serves as the strategic growth and execution engine for Cisco Marketing leadership. We act as…
Added 17 mins ago
Middle School Head Cheerleading Coach
Northwestern Local School District
West Salem, OH
…build the skills and participation numbers for the high school…
Added 18 mins ago
VU
Part Time Certified Pharmacy Technician - Inpatient
Vanderbilt University Medical Center
Nashville, TN
- Part-time
Must complete all required training and maintain competency while in a certified technician role as determined by area leadership
Added 18 mins ago
Director of Development & Strategic Engagement
IMPACT Inc
Milwaukee, WI
Reporting directly to the Chief Executive Officer, the Director provides strategic leadership for fund development and works across the organization to connect mission, programs, data,…
Added 19 mins ago
J
Retail Sales Specialist (part-time)
CA
- Part-time
Analyze daily sales results, partner with leadership on behavioral expectations, and develop monthly proficiency plans using company sales reporting tools.
Added 21 mins ago
Principal Network Developer
Oracle
Nashville, TN
…coordinating effort of two or three engineers. Advises project/program manager and coordinates with immediate and skip-level leadership. Collaborates across teams within same org (same VP).…
Added 22 mins ago
J
Senior Site Acquisition Specialist
Jobgether
Remote, United States
- $82,163 to $105,638 USD / year
…projects. Working closely with multidisciplinary teams and program managers, you will ensure that site-specific activities are delivered efficiently, accurately, and within established…
Added 22 mins ago
J
Senior Project Manager
Jobgether
Remote, United States
- $96,000 to $135,000 USD / year
Working closely with senior leadership, you will guide resource allocation, project planning, financial performance, and service delivery.
Added 22 mins ago
J
Program Analyst III
Jobgether
Remote, United States
- $100,000 to $120,000 USD / year
In this role, you will support day-to-day financial and administrative operations, strengthen program oversight, and provide analytical resources to help leadership manage evolving…
Added 26 mins ago
Manager, Regulatory Advisory & Practices
American Express
New York, NY · NY
Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business…
Added 29 mins ago
Registered Nurse II-ICU/FT/Days
East Los Angeles Doctors Hospital
Los Angeles, CA
…outcomes, participates in patient and family teaching and provides leadership by delegating and working cooperatively and collaboratively with ancillary, nursing and other patient team…
Added 30 mins ago
Restaurant Manager
Shake Shack Enterprises, LLC
Fairfax, VA
Manage daily restaurant operations to ensure superior service and guest satisfaction
Added 30 mins ago
Restaurant Manager
Shake Shack Enterprises, LLC
Vienna, VA
Manage daily restaurant operations to ensure superior service and guest satisfaction
Added 30 mins ago
Restaurant Manager
Shake Shack Enterprises, LLC
Yonkers, NY
Manage daily restaurant operations to ensure superior service and guest satisfaction
Added 33 mins ago
Assistant Construction Superintendent (Levels II-III)
Blue Origin Personnel, LLC
Space Coast, FL
This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply…
Added 34 mins ago
Security Solutions Supervisor
GSV UPS General Services
United States
…mission‑driven environment focused on protecting people, assets, and operations. At UPS, we value individuals who combine skill, judgment, and purpose to deliver results in complex and…

Hinge Health

Lead Creative Program Manager

San Francisco, CA, United States

$150,000 to $206,800 USD / year

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Job details

Pay: $150,000 to $206,800 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

ABOUT THE ROLE

Hinge Health recognizes the importance of brand and creative as a strategic lever. As a Lead Creative Program Manager on the Brand, Creative & Content (BCC) team, you’ll architect and run the systems that power how Hinge Health shows up across the web and key creative channels. The role sits at the intersection of creative, content, marketing and development teams translating business priorities into scalable programs, with a particular focus on AI-driven creative operations and our website ecosystem.

This role is designed for an advanced program leader who can own complex, multi-workstream initiatives end to end, balancing strategic thinking with hands-on execution and change management across a broad cross-functional landscape.

WHAT YOU’LL ACCOMPLISH

Optimize how pods and creative teams operate Analyze utilization, throughput, and quality across creative teams to spot bottlenecks, then evolve processes, tools, and ways of working so teams operate efficiently and ‘at the top of their license.

Improve quality, consistency, and scalability of web operations Introduce and refine QA standards, publishing workflows, documentation, and governance to streamline repeatable work (e.g., templates, campaigns, localization) while balancing impact, feasibility, and team capacity.

Act as the central connector between strategy and execution Bridge high-level brand and marketing objectives with creative and content by proactively surfacing risks and dependencies and driving clear, timely decisions.

Lead creative tooling and vendor ecosystems Own and optimize the creative tooling stack and manage agencies and vendors defining scopes, SLAs, performance standards, and budgets to maximize value and reliability.

Scale creative operations with AI and automation Define and execute the AI and automation strategy across the Brand, Creative & Content team, using utilization, efficiency, quality metrics, and ROI insights to continuously improve how creative work gets done.

WHO YOU ARE

A systems thinker who loves turning ambiguity into clear programs, frameworks, and roadmaps that multiple teams can execute against.
Equally comfortable in strategy and operations - you can zoom out to align on priorities and zoom in to troubleshoot a broken workflow or mis-scoped brief.
Deeply collaborative and empathetic, able to build trust with marketers, designers, content writers, engineers, operations, and external partners, and lead by influence with a solution oriented approach.
AI- and data-forward in your approach: you use automation, dashboards, experiments, and metrics to inform decisions and continuously improve how teams work.
Grounded yet flexible, you appreciate governance, but know when to adapt processes to meet the moment in a fast-moving, high-growth environment.
A culture carrier who enjoys building strong team rituals, empowering others, and elevating the creative bar while maintaining healthy, sustainable ways of working.

BASIC QUALIFICATIONS

8+ years in creative operations, program management, or similar operational roles within marketing, creative, or agency environments, with a track record of owning and scaling complex, cross-functional programs end to end.
Proven experience leading complex web or digital programs from intake and prioritization through launch and measurement, working across multiple stakeholders and functions.
Hands-on experience applying AI and automation in creative or marketing contexts (e.g., content generation, workflow automation, performance tracking), including defining success metrics and measuring ROI.
Strong background in web operations and governance: processes, QA, publishing workflows, documentation, and cross-functional decision-making.
Demonstrated ability to create operational clarity, designing and implementing processes, ownership models, and decision frameworks that work across Marketing, Creative, Content, and Development.
Experience managing creative tooling ecosystems (e.g., project management platforms, DAMs, design and video tools, AI tools) and leading successful adoption across teams.
Experience managing agencies and external vendors, including performance management and budget oversight.
Strong data fluency, comfortable building and interpreting dashboards, tracking utilization and efficiency metrics, and using data to recommend operational changes.
Excellent communication and stakeholder management skills, with proven success aligning senior leadership, marketing, creative, and engineering partners around shared plans and tradeoffs.
Ability to thrive in a high-growth, dynamic environment with shifting priorities, exercising sound judgment and proactively surfacing risks and options.

PREFERRED QUALIFICATIONS

Experience in B2B2C SaaS, healthcare, or digital health environments, especially in high-growth or scaling phases.
Direct experience as a website or digital experience program lead working with modern CMS / headless stacks (e.g., Contentful, Webflow, custom React/Next.js frontends) and dev partners.
Proven success designing or evolving AI governance and guidelines for creative and marketing teams (e.g., prompts, approval workflows, quality and compliance standards).
Familiarity with project/program management methodologies (e.g., Agile, Scrum, Kanban), with a track record of tailoring them to creative and marketing environments; formal certification (PMP, CSM, etc.) is a plus.
Experience working with distributed or hybrid teams and coordinating across multiple time zones and external agency partners.

ABOUT HINGE HEALTH

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care - from acute injury, to chronic pain, to post-surgical rehabilitation - and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at http://www.hingehealth.com

CULTURE AND ENGAGEMENT

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#.

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