Client Care Internet Sales Representative

Client Care Internet Sales Representative

Hinderer Motor Company -- Heath, OH

At Hinderer Motor Company, our Customer Experience team thrives on energy, integrity, and opportunity. This role is an entry-level position in our Client Care / Internet Sales department, designed to build a strong foundation in customer communication, lead management, and the vehicle purchasing process.

Whether you are just entering the workforce or looking to grow your career in automotive sales, we provide training, coaching, and the tools to succeed.

Why You'll Love It Here:

• Career Growth -- we promote from within
• Full Training & Coaching
• Flexible schedule, including evenings and weekends
• Employee Discounts
• Full Benefits: medical, dental, vision, 401(k) match, PTO, life insurance
• Commission and performance incentives

Job Summary:

The Client Care Internet Sales Representative is responsible for delivering a professional, high-touch experience to all internet and phone sales inquiries. This role supports the sales team by managing leads, building customer relationships, and scheduling appointments to drive showroom traffic and sales opportunities.

What You'll Do:

• Respond to internet leads, inbound calls, and digital inquiries promptly
• Engage customers through phone, text, email, and online platforms
• Answer questions regarding vehicle availability, pricing, features, and financing options
• Schedule showroom appointments and test drives
• Follow up consistently with prospects to nurture sales opportunities
• Maintain accurate and detailed customer records in the CRM system
• Re-engage unsold and inactive leads to generate new opportunities
• Partner with the sales team to ensure a seamless handoff and customer experience
• Stay current on inventory, promotions, and product knowledge

Who You Are:

• Energetic, driven, and motivated by results
• Strong communicator with excellent customer service skills
• Goal-oriented with a desire to grow in sales
• Organized and detail-oriented
• Comfortable with technology and CRM systems
• Professional, reliable, and team-focused

Qualifications:

• High school diploma or equivalent required; additional education a plus
• Customer service, call center, or sales experience preferred but not required
• Valid driver's license and reliable transportation
• Ability to pass background check and drug screening
• Legal authorization to work in the United States

Schedule & Compensation:

• Full-time or part-time opportunities available
• Evenings and weekend availability required
• Hourly + commission / performance-based incentives