FT Housekeeping Supervisor

Scope of Position:

The Housekeeping Supervisor will be responsible for the assisting with the overall supervision of the department and Housekeeping staff for the hotel. This includes supervision of laundry activities and ensure adequate supply of linen, inspection of guest rooms, public areas, and other. Will assist guests in a courteous manner, resolve guest and staff inquires or concerns.

This position is designed for an individual with strong leadership potential who is interested in advancing their career in hospitality management. The selected candidate will receive hands-on training, mentorship, and development in all aspects of housekeeping operations, with the goal of preparing them for future advancement into a Housekeeping Manager position. We are seeking someone who is motivated to learn, take ownership, develop their leadership skills, and grow with our organization.

Position Responsibilities and Qualifications:

Education & Experience:

· High School Diploma or GED certification and equivalent work experience required.

· Certification preferred: Certification as required by franchise.

· Minimum 3 years of hotel housekeeping or similar experience required.

· Previous Supervisory experience in a hotel desired

· Proven financial knowledge and working experience with computer systems and Microsoft products.

· Bilingual English/Spanish required

Physical Demands:

· Long hours sometimes required, including nights and weekends.

· Light work-Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

· Ability to stand for long hours at a time, sometimes for entire shift.

Required Competencies:

· Must be able to convey information and ideas clearly, both oral and written.

· Must work well in stressful, high-pressure situations, particular with upset guests or staff members.

· Must be able to evaluate and select among alternative courses of action quickly and accurately.

· Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

· Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.

· Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.

· Must be able to prioritize departmental functions to meet due dates and deadlines.

· Must be able to work with and understand financial information and data, and basic arithmetic function.