Exceptional Hospitality Starts with You This role is based at our corporate office in McLean, VA This is your chance to be part of an award-winning in-house Communications Team! As Director, Executive Communications – Commercial, you will work in close partnership with Hilton's Commercial Services organization – comprising over 4,000 Team Members driving our sales, revenue management, call center, and analytics functions – to shape internal and external storytelling that drives growth across a global business. You will support the Chief Commercial Officer in internal and external communications focused on Hilton's commercial performance, strategic agenda, and Team Member engagement worldwide. You will be a member of the Hilton Corporate Affairs Team, reporting to the Sr. Director of Executive Communications, and working in close partnership with the Global Commercial Leadership Team. You will take complex and disparate information and translate it into a clear and compelling narratives, creating messaging that reflects both the strength Hilton's commercial engine and the strategic direction of our business globally. You will bring a strong global perspective, exceptional executive voice, and proven ability to develop high-impact speeches and internal and external thought leadership stages/opportunities in a complex, matrixed environment.
What you'll do during a typical day:
- Serve as a primary communicator for the Chief Commercial Officer, developing remarks, scripts, and narratives for internal and external engagements that are clear, authentic, and aligned to Hilton's enterprise strategy.
- Craft impactful communications materials, including leadership updates, presentations, talking points, and executive briefings.
- Source and synthesize information and data to develop clear, cohesive messaging, partnering across the organization to distill insights into compelling storylines that resonate globally.
- Build and elevate an external thought leadership platform for the Chief Commercial Officer, in partnership with the broader Corporate Affairs team
- Build an internal leadership platform that connects the Chief Commercial Officer with Team Members worldwide, in close coordination with Commercial Services Planning & Business Operations and HR.
- Support the Chief Commercial Officer's global speaking engagements, ensuring consistency, relevance, and clarity across diverse audiences and markets.
How you'll collaborate with others:
- Partner across a global, matrixed organization to ensure aligned and effective communications planning and execution.
- Be a connector across teams, bringing together inputs from multiple stakeholders to create unified, enterprise-aligned messaging.
- Lead others formally and informally to ensure communications activities are connected and aligned across the Commercial Services organization globally.
What It Takes to Make the Stay
You have these minimum qualifications:
- Seven (7) years of experience in Communications, Public Relations, or a related field
- Experience working in a global, corporate, matrixed environment
- Experience supporting executive communications, including preparing materials for senior leaders
- Experience developing written communications for internal and/or external audiences
- Travel up to 30%
It would be useful if you have:
- Two (2) years of Supervisory, Project Management, and/or hospitality experience
- Multimedia communications experience including copywriting, graphic design, MS PowerPoint presentations, and video production
- Communications consulting/coaching experience in a communications agency or consulting environment
How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $120,000 – $160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay - we’re a great place to work.
