Supervisor Spa

Cibola Vista Resort and Spa in Peoria, AZ is hiring a Spa Supervisor. The Supervisor Spa is responsible for the members of the spa, to include personal care services, fitness areas and outdoor recreation facilities and programs. Primary duties are supervisory or organizational-goal related. Managing membership related responsibilities, collecting membership fees and signing up new members.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What Will I be Doing? The Supervisor Spa is responsible for the members of the spa, to include personal care services, fitness areas and outdoor recreation facilities and programs. Primary duties are supervisory or organizational-goal related. Managing membership related responsibilities, collecting membership fees and signing up new members. Exercises judgement within defined procedures and policies to determine appropriate action; develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives. You are responsible for driving company success through performing the following tasks to the highest standards:

• Oversees member and guest relation functions.
• Promotes and sells memberships and spa services.
• Monitors member accounts and billing processes.
• Performs the duties of subordinate staff as needed.
• Completes all required training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Manages objectives and goals for the team; plans, organizes and manages work flow.
• Assigns, monitors, and reviews work.
• Orient and train direct reports
• In the absence of the Spa Manager, approves time off requests.

What Are We Looking For:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you possess the following minimum qualifications and experience:

• At least one year of previous supervisory experience preferred.
• Customer service experience required, at least two years of experience preferred.
• Knowledge of Spa, Salon and fitness industry preferred.
• Able to work in a fast-paced environment.
• Excellent verbal and written communication a must.
• Knowledge of computer software including Microsoft Office Word, Excel, Outlook, and Internet necessary.
• Knowledge of spa software preferred but not necessary