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Added 1 min ago
Supply Chain Program Manager 1
Northrop Grumman
Redondo Beach, CA
…pioneering spirit to our collaborative teams. As a Supply Chain Program Manager – Level 1 located in Aurora, CO, Colorado Spring, CO, or Redondo Beach, CA, you’ll be a linchpin in missions…
Added 1 min ago
SUPERVISORY IT SPECIALIST (NETWORK)
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Added 1 min ago
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…3) oversees the section/department performance improvement program and participates in hospital interdisciplinary performance improvement initiatives, 4) is responsible for the technical…
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SUPERVISOR
Space and Naval Warfare Systems Command
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Associate Manager, F-35 Systems Administrator.
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UH
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UCLA Health
North Hollywood, CA
- $62.3 to $84.77 USD / hour
…medical centers in the UCLA Health system, prepared by the manager. Additionally, participation in rotating shifts is required, as…
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Operational Test Project Manager
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Leidos is seeking an Operational Test Project Manager (OTPM) to lead, plan, and execute operational test and evaluation (OT&E) of advanced weapon systems, technologies, or mission…
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Manager, IT Audits
Liberty Utilities
Apple Valley, CA · Tahoe Vista, CA · Sanger, CA · South Lake Tahoe, CA · Taft, CA · Downey, CA
…(e.g., SCADA, energy management, and distribution management…
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Senior Biomedical Engineer
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Develop, record, and perform various root-cause investigations on systems and components to determine failure mechanisms·
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Program Manager
UIC Government Services and the Bowhead Family of Companies
Corona, CA
- $140,000 to $165,000 USD / year
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UCLA Health
Santa Monica, CA
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Documentation of completing of a medical assistant program from a medical assistant school that is accredited by ASSCS, ACCET, CAAHEP or ABHES or
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Anaheim, CA
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The Network Site Investments Manager, Systems Analyst will act as the primary contact for Accounting & Finance, reporting, and providing financial forecasts while contracting for and…
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Northrop Grumman Aeronautics Systems has an opening for a Manager Supply Chain Programs 2 - Category Management to join our team of qualified, diverse individuals.
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Closed listing

Hiller Plumbing, Heating, Cooling & Electrical

Office Manager

Memphis, TN, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Our Mission Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

Our Family Owned & Care Culture
OUR VALUES
Healthy Work/Life Balance
Established Career Paths
Advancement Opportunities
Year-round work – NO LAYOFFS
401k Plan w/ Company Match
Employee Referral Program
Regular Performance Reviews
Paid Training in our state-of-the-art facility

Benefits

Medical, Dental & Vision insurance Long and Short-term disability Company paid $50,000 life insurance Company paid vacation Paid holidays Medical Flex Spending accounts – Family care

Responsibilities:

Create a care culture.

 Create a positive experience for customers and team members.

 Prioritize calls using Hiller’s call priority system according to operational needs

 Provide oversight of appointment requests received throughout the day to ensure each is

scheduled.

 Track and report call counts and revenue generated against daily, weekly, and monthly departmental goals.

 Maintain complete and accurate customer information in the database.

 Promptly report issues to the manager and safeguard customer satisfaction is maintained at 100%.

 Effectively manage conflict resolution with customers and provide clear communication to address

their concerns, questions, or problems expediently.

 Assist the General Manager and Shared Services division with administrative support that drives the

organization forward.

 Quickly and effectively control a conflict situation by providing a compromised solution by using

clear communication to address concerns, questions, and or stated issues.

 Manage office staff and schedule training classes and coaching sessions to discuss and review goals,

expectations, and performance metrics.

 Manage Call Center tasks assigned in Service Titan; delegate tasks to office staff and provide

oversight to ensure each is completed on time.

 Submit, file, and track warranty claims from submission to the payment credit applied to the job.

 Serve as the point of contact for technician and project manager to receive payments collected from

customers; prepare bank deposits for the General Manager.

 Forward vendor invoices to accounts payable to process vendor payments.

 Provide standard administrative support

 Manage the General Manager’s calendar and organize his / her meetings

 Perform other administrative duties as necessary to ensure departmental operations maintain

efficiency.

Physical Requirements:

 Regularly spend long hours sitting and using office equipment and computers (80% of the time).

 Regularly communicate verbal and written messages with others.

 Frequently bend to file and maintain files.

 Occasionally lift 5-10 pounds.

 Have good visual acuity.

Position Specific Standards:

 Maintain confidentiality on all private, sensitive, and proprietary Company issues and concerns.

 Always maintain a professional image by wearing company approved apparel.

 Always maintain a professional and courteous demeanor with customers and associates.

 Abide by all Company standards of performance, ethics, and integrity.

 Follow all safety protocols, policies, and procedures to protect the technicians and support

personnel.

 Proactively address and resolve business issues and concerns with personnel and or the Customer.

 Stay abreast of new and existing Company services, systems, policies, procedures, and processes.

 Willing to continue training for personal growth.

 Ability to work extended hours and rotational weekends.

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer. Applicants will be required to undergo pre-employment drug screens and background checks.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

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