Volunteer Coordinator

We Are Hiring: Volunteer Coordinator! Full-Time | Overland Park, KS Thrift Store Turn your people skills into community impact! Love meeting new people, making connections, and helping others find their purpose? Bring that energy to #TeamHillcrest! We’re looking for an enthusiastic, organized Volunteer Coordinator who can inspire people to get involved - and help them feel welcomed, prepared, and excited to return. Based at our Overland Park thrift store, you’ll recruit volunteers, build community partnerships, and lead onboarding and training. From hosting a recruitment table in the store to connecting with a local college or welcoming a volunteer group for its first shift, you’ll help turn interest into meaningful service. Your work supports Hillcrest’s mission of helping individuals, youth, and families move from homelessness to self-sufficiency. What You’ll Do

• Make connections! Host volunteer recruitment tables inside the store and at community events, schools, career fairs, and other local outreach opportunities.
• Grow our volunteer team. Follow up with interested individuals and groups, share opportunities, and guide them from their first inquiry to their first shift.
• Build lasting partnerships. Develop relationships with local schools, colleges, vocational programs, workforce development offices, businesses, churches, and community organizations.
• Create a welcoming start. Coordinate applications, required screening, background checks, orientation, and onboarding.
• Help volunteers succeed. Provide hands-on training, explain expectations, and match volunteers with assignments that fit their skills and the store’s needs.
• Keep everyone connected. Coordinate schedules, prepare for group projects, answer questions, and recognize volunteer contributions.
• Track the difference we make. Maintain accurate records of recruitment, training, attendance, service hours, and volunteer engagement.
• Support workforce partnerships. Help approved return-to-work participants get started and stay connected with their referral partners.

What You’ll Bring You enjoy starting conversations, following through, and helping people feel comfortable trying something new. You can bring enthusiasm to a recruitment event and the organization needed to keep applications, training, and schedules moving.

We’re looking for:

• A high school diploma or equivalent. A college degree is not required; relevant experience, education, and training are valued.
• Strong communication and relationship-building skills, including comfort speaking with individuals and groups.
• Documented experience with volunteer and event coordination.
• Organization, initiative, attention to detail, and dependable follow-through.
• Experience in volunteer coordination, recruitment, community outreach, training, workforce development, retail, or human services preferred.
• Familiarity with Microsoft Office and willingness to learn new digital tools.
• Respect for diverse backgrounds, good judgment, and the ability to protect confidential information.
• Reliable transportation for local outreach and a valid driver’s license when driving for work.

Experience with volunteer management software, trauma-informed practices, or bilingual skills - especially Spanish - is a plus! Where You’ll Work This full-time, 40-hour-per-week onsite position is based solely at our Overland Park, KS Thrift Store, with local travel for recruitment and community partnerships. Occasional evenings and weekends may be needed for events and volunteer activities. The role reports to the Volunteer Manager, Melody Juan with a dotted line to Barb Fitzgerald, Co-Executive Director. Work includes time on your feet, computer use, setting up recruitment materials, and occasionally moving supplies weighing up to 25 pounds. Ensuring the volunteers are fully complaint and trained to assist in the Hillcrest mission. Reasonable accommodations are available for essential job functions. Bring Your HEART to Hillcrest Our values guide how we serve and work together: Hope, Excellence, Accountability, Respect, and Teamwork. If you’re ready to turn conversations into connections and connections into community impact, we’d love to hear from you. Apply today and join #TeamHillcrest! Hillcrest Ministries of MidAmerica, Inc. is an Equal Opportunity Employer and a drug-free workplace. We welcome applicants of all backgrounds and provide reasonable accommodations in accordance with applicable law.