Production Planner

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Production Planner Location: Conyers, GA

What we’re looking for:

The Production Planner owns the flow of customer demand into the factory: from order receipt through change management, shop order release, and clear to build, so that the right product is built at the right time and the plan stays executable.

What you’ll be responsible for in this role:

Order Management

• Review new and open customer orders for the assigned product lines and focus factories; confirm configuration, quantity, and requested dates are complete and buildable.
• Validate order promise dates against capacity, material availability, and lead times; communicate commit dates to Sales / Customer Service.
• Monitor order backlog and aging; escalate at-risk orders early with options and recovery plans.
• Maintain accurate order status in the ERP / planning system so customer-facing teams can rely on it.

Order Change Management

• Process customer and internal changes (quantity, date, configuration, cancellation) through a controlled change process.
• Assess each change for impact on material, capacity, cost, and delivery, and on work already released or in process.
• Coordinate with Engineering, Supply Chain, and Production to implement approved changes and update shop orders, BOMs, and routings.
• Document changes and decisions so the order history is auditable.

Production Control

• Build and maintain the production schedule for the assigned product lines or focus factories, balancing demand, capacity, and constraints.
• Track work-in-process against plan; identify and resolve schedule deviations, bottlenecks, and shortages.
• Run regular production meetings (daily / weekly) covering plan attainment, constraints, and priorities.
• Re-sequence and expedite work in response to shortages, quality holds, equipment downtime, or priority changes.

Shop Order Control

• Create, release, and maintain shop orders (work orders) in line with the approved plan.
• Ensure shop orders carry the correct quantities, BOM revision, routing, and due dates.
• Monitor shop order status, completions, and transactions; correct discrepancies, and close orders out in a timely way.
• Review open, past-due, and aged shop orders regularly and drive them to resolution.

Clear to Build

• Run clear-to-build checks before release: component and material availability, tooling and fixtures, documentation and engineering revision, capacity, and quality status.
• Publish clear-to-build status and shortage lists to Production, Purchasing, and Materials; drive shortage resolution with owners and due dates.
• Release work to the floor only when it is clear to build, or with a documented, approved exception.
• Track shortage trends and repeat causes and feed them back to Supply Chain and Engineering.

What are the basic qualifications?

• Bachelor’s degree in Supply Chain, Operations, Engineering, or Business, or equivalent experience.
• 2-5 years of production planning, scheduling, or production control experience in a manufacturing environment.
• Working knowledge of ERP / MRP systems (e.g. SAP, Oracle, Infor, Epicor) including shop order, BOM, and routing transactions.
• Strong analytical skills and advanced Excel; able to turn shortage and schedule data into clear decisions.
• Clear written and verbal communication; able to negotiate priorities across Sales, Production, Purchasing, and Engineering.
• Ability to manage competing priorities and make sound decisions under time pressure.

What are the preferred qualifications?

• Experience with configured, engineer-to-order, or high-mix products.
• Familiarity with finite capacity scheduling, lean, or theory of constraints.
• APICS / ASCM certification (CPIM or CSCP).
• Experience with BI tools (e.g. Power BI) or advanced planning systems.
• Knowledge of the specific product lines or processes in scope: [add details].

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

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