Jobs in the United States

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Added 5 mins ago
Software Engineer (IBM Cognos)
Highmark Health
Bismarck, ND
Mentor other associate software engineers as needed.
Added 5 mins ago
Customer Success Team Agent II
Coinbase
Bismarck, ND
As a *Customer Success Associate *you will serve as a primary subject matter expert for Coinbase’s products, providing world-class service and support to our most valued customers. You’ll…
Added 5 mins ago
Customer Success Team Agent II
Coinbase
Bismarck, ND
As a *Customer Success Associate *you will serve as a primary subject matter expert for Coinbase’s products, providing world-class service and support to our most valued customers. You’ll…
Added 5 mins ago
Senior Identity System Engineer
Sanford Health
Bismarck, ND · Fargo, ND
Shift: 8 Hours - Day Shifts
Added 12 mins ago
CH
Flight for Life RN
CommonSpirit Health
Fort Morgan, CO
- $35.53 to $58.63 USD / hour
…agencies, offering specialized services such as aerial search support and our Avalanche Deployment Program. Our reputation for rigorous training, comprehensive coverage, and proven…
Added 12 mins ago
CT/XRay Weekend Nights
AdventHealth
Louisville, CO
Ability to learn and grow with new technology [Required]
Added 12 mins ago
HH
PACU Nurse
HCA Healthcare
Lone Tree, CO
- $34.67 to $49.59 USD / hour
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
Added 12 mins ago
Personal Banker Loveland CO
Wells Fargo
LOVELAND, CO
SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date
Added 13 mins ago
Fulfillment Center Warehouse Associate
Amazon
Aurora, CO
Inclusive workplace. We offer a variety of employee support programs and resource groups. Join us in making a positive impact through local community engagement initiatives and outreach…
Added 13 mins ago
CRTEC Program Coordinator
University of Colorado Denver
Aurora, CO
Work Location: Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings
Added 13 mins ago
W
(USA) Freight Flow Associate
Walmart
Aurora, CO
- $23 to $31 USD / hour
…member and identifying member needs providing guidance and support to members regarding selfservice technology assisting members with purchasing decisions locating merchandise resolving…
Added 13 mins ago
Executive Assistant - Tax
RSM US LLP
Denver, CO
Added 13 mins ago
Associate Project Manager
Jones Lang LaSalle
Denver, CO
Added 13 mins ago
Executive Assistant - Tax
RSM US LLP
Denver, CO
Added 13 mins ago
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(USA) Freight Flow Associate
Walmart
DENVER, CO
- $23 to $31 USD / hour
…member and identifying member needs providing guidance and support to members regarding selfservice technology assisting members with purchasing decisions locating merchandise resolving…
Added 45 mins ago
Associate Dentist- up to $10,000 Sign on/Relocation Bonus
Imagen Dental Partners
Sunnyside, WA
…patient-focused practice that combines clinical excellence, advanced technology, and a supportive team culture. Whether you're an experienced dentist seeking greater autonomy or a recent…
Added 51 mins ago
Interoperability Engineer I / II / SR (Workday/UKG)
Jobgether
Remote, United States
Bachelor's degree in Computer Science, Systems Analysis, Information Technology, or a related discipline. Equivalent experience may be considered for certain levels, including an associate…
Added 51 mins ago
J
Associate Director, Growth Marketing
Jobgether
Remote, United States
- $160,000 to $175,000 USD / year
…applications and next steps. Our partner is looking for an Associate Director, Growth Marketing based in the United…
Added 53 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Willow Grove Park
Macy's
Willow Grove, PA
1-2 years of related experience required
Added 53 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Santa Ana Mainplace
Macy's
Santa Ana, CA
1-2 years of related experience required
Added 53 mins ago
M
At Your Service Center Associate, Downey Stonewood Center - Full Time
Macy's
Downey, CA
- Full-time
…delivering a seamless and personalized shopping experience. You’ll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups,…
Added 53 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Sherman Oaks Fashion Square
Macy's
Sherman Oaks, CA
1-2 years of related experience required
Added 53 mins ago
Retail Fulfillment and Receiving Support Associate, White Marsh - Flex
Macy's
Nottingham, MD
This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling,…
Added 54 mins ago
Seasonal Fulfillment and Receiving Support Associate, Spokane Valley
Macy's
Spokane Valley, WA
This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling,…
Added 54 mins ago
M
Retail Support Associate - Shoe Expeditor, Riverside Galleria at Tyler - Part Time
Macy's
Riverside, CA
- Part-time
Collaboration is key to this role. You’ll work closely with colleagues across departments to meet shared goals, support sales, and contribute to a culture of hospitality, positivity and…

Hill & Markes, LLC (BradyPLUS)

IT Support Specialist

AUBURN, NY, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

The IT Support Specialist is responsible for assisting the IT department in maintaining the company's computer systems, printers, computer hardware, and providing technical support to employees across BradyPLUS locations. This role assists with the daily administration of a network/server environment, installs upgrades, patches, and new applications and equipment, and supports disaster recovery, security, and backup and restore plans. The IT Support Specialist serves as a primary point of contact for end-user technical support, manages incidents and service requests through Freshservice while meeting established SLAs, and supports endpoint management, Microsoft 365 administration, user lifecycle management, phone system support, and compliance with BradyPLUS IT security policies. This position requires full-time onsite work. Essential Responsibilities: * Complete help desk tickets and document resolutions; monitor ticket volume, prioritize requests, and ensure timely response and resolution within established SLAs. * Provide on-site and remote technical support for desktops, laptops, mobile devices, printers, audio visual equipment, peripherals, software, and network access across BradyPLUS locations. * Maintain network operations and endpoint environment, including PC hardware and software, security tools, firewall/VPN access, printers, phone systems, building security devices, and related upgrades. * Set up, configure, provision, and maintain new and existing PCs and mobile devices through manual imaging and Microsoft Intune. * Support user onboarding and offboarding, including Active Directory and Microsoft Entra ID account administration, Microsoft 365 licensing, distribution and security groups, and access to network shares, ERP, and CRM systems. * Support Microsoft 365 applications and services, including Teams, Outlook, Exchange, SharePoint, and OneDrive. * Assist with 8x8 phone system administration, including user provisioning, voicemail setup, and call quality troubleshooting. * Monitor backups, review logs, support backup and restore procedures, and assist with incident response for phishing, malware, and other security events. * Manage IT asset inventory, equipment deployment, shipping, return processing, secure reimaging, and hardware/software audits. * Provide user training, develop knowledge base documentation, support regional IT initiatives and system upgrades, and collaborate with internal IT teams to resolve complex issues and improve service delivery. * Additional duties or special projects as assigned. Experience, Education, & Physical Requirements: * Minimum of 2 years of experience in an IT support or help desk role required; experience supporting a multi-site or distributed enterprise environment preferred. * High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. * Strong troubleshooting, problem-solving, organization, and documentation skills with excellent interpersonal and communication abilities and a customer-first approach; ability to manage multiple priorities in a fast-paced environment. * Strong knowledge of Windows 10/11 and macOS; familiarity with iOS and Android support; proficiency in Microsoft 365 and basic administration; experience with ticketing systems, Active Directory, Microsoft Entra ID, Intune, network troubleshooting, and endpoint/security tools. Industry certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft certifications are preferred. * Ability to provide user training and guidance on IT systems, tools, and best practices; prior experience developing knowledge base articles or procedural documentation preferred. * Ability to physically sit at a desk for extended periods and operate a computer; ability to listen and speak clearly on the phone and in person; ability to lift, carry, push, or pull up to 25 pounds occasionally for equipment setup and moves; clos men

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Skills

Technical support
Microsoft 365
VPN
Microsoft Active Directory
ERP
Microsoft Teams
Microsoft Outlook
Microsoft Exchange
Microsoft SharePoint
System administration
Troubleshooting
Incident response
Documentation
Computer technology
Computer science
Communication skills
Microsoft Windows
Apple macOS
A+
Network+
CLOS

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Work requirements

Jobs in the United States