Jobs in the United States

25+ jobs

Save this search

Added 14 mins ago
CH
Warehouse Associate, Part Time Week Nights
Cardinal Health
Dixon, CA
- Part-time
Works on routine assignments that require some problem resolution
Added 15 mins ago
Supervisory Diagnostic Radiologic Technologist
Veterans Affairs, Veterans Health Administration
Redding, CA
Added 15 mins ago
Executive Associate Athletics Director for Sports Administration
Stanford University
Stanford, CA
Executive Associate Athletics Director for Sport Administration
Added 15 mins ago
Office of Student Affairs Operations Coordinator - SOM
Kaiser Permanente
Pasadena, CA
…administrative, project coordination, and reporting support to the Senior Associate Dean, OSA leadership, and staff at the Kaiser Permanente Bernard J. Tyson School of Medicine (KPSOM). The…
Added 15 mins ago
TA
Onsite Supervisor - Adecco Staffing - Fremont, CA
The Adecco Group
Fremont, CA
- $70,304 to $80,928 USD / year
Capable of problem resolution and task prioritization.
Added 16 mins ago
Sr Robotics Technical Support Engineer
J&J Family of Companies
Santa Clara, CA
…determines appropriate courses of action to drive effective resolution. Responsibilities also include collaborating with cross-functional partners to resolve complex and advanced technical…
Added 16 mins ago
Robotics Technical Support Engineer II
J&J Family of Companies
Santa Clara, CA
Associate’s Degree or Technical Certification in Robotics, Software, Electronics, Mechanical Engineering or related field.
Added 16 mins ago
SBA Loan Administrator
EverBank
Sacramento, CA · Irvine, CA
Proven ability to provide a high level of customer service while taking a proactive approach to problem-solving and issue resolution.
Added 17 mins ago
Associate Director, R&D - New Product Development
BD (Becton, Dickinson and Company)
San Diego, CA
Will drive and lead innovative problem resolution at an accelerated pace.
Added 31 mins ago
C&
Inside Sales Specialist
Core & Main
Glenwood Springs, CO
- $40,123 USD / year
…level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not…
Added 32 mins ago
C&
Inside Sales Specialist
Core & Main
Glenwood Springs, CO
- $40,123 USD / year
…level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not…
Added 53 mins ago
Relationship Banker I - Congress Parkway Branch
Regions Bank
Athens, TN
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 53 mins ago
Relationship Banker I - Brentwood Way
Regions Bank
Brentwood, TN
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 54 mins ago
Relationship Banker I - Abbott Martin Branch
Regions Bank
Nashville, TN
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 54 mins ago
Relationship Banker I - Fifty First Branch
Regions Bank
Nashville, TN
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 54 mins ago
Registered Nurse - Cancer Care Navigator
Veterans Affairs, Veterans Health Administration
Nashville, TN
Added 1 hour ago
Pharmacy Technician Medication History Advocate
AdventHealth
Glendale Heights, IL
…cabinet maintenance, user access, formulary updates, issue resolution, and system optimization projects. Leads ADC-related training for pharmacy and clinical staff and supports cross-campus…
Added 1 hour ago
Equipment Specialist Supervisor
Panasonic North America
De Soto, KS
Provide leadership during equipment-related escalations and support resolution of critical operational issues
Added 1 hour ago
Grant Manager
University of Kansas
Lawrence, KS
This position reports to the Associate Director, Award Management. It is the Grant Manager’s duty to work with the Associate Director and Director, Research Administration to implement…
Added 1 hour ago
Supervisor, Manufacturing Assembly (1st Shift) (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
…them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the…
Added 1 hour ago
Manufacturing Supervisor, Assembly (2nd Shift) (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
…them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the…
Added 2 hours ago
GH
Field Service Engineer 1
GE HealthCare
Remote, United States
- $66,560 to $99,840 USD / year
Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Added 2 hours ago
Part - Time Café Ambassador - New York City Area
Capital One
The Bronx, NY
Advocate & Problem-Solve: You’ll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or…
Added 2 hours ago
Supervisor Non Operations, Warehousing
National Grid USA Service Company, Inc.
PATCHOGUE, NY
…shortages, damaged shipments, and service delays. * Support the resolution of invoice discrepancies, over-shipments, and other transactional issues with suppliers and internal stakeholders.…
Added 2 hours ago
IT Support Specialist
Hill & Markes, LLC (BradyPLUS)
AUBURN, NY
…volume, prioritize requests, and ensure timely response and resolution within established SLAs. * Provide on-site and remote technical support for desktops, laptops, mobile devices,…

Hill & Markes, LLC (BradyPLUS)

IT Support Specialist

AUBURN, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 31, 2026

Original job description

The IT Support Specialist is responsible for assisting the IT department in maintaining the company's computer systems, printers, computer hardware, and providing technical support to employees across BradyPLUS locations. This role assists with the daily administration of a network/server environment, installs upgrades, patches, and new applications and equipment, and supports disaster recovery, security, and backup and restore plans. The IT Support Specialist serves as a primary point of contact for end-user technical support, manages incidents and service requests through Freshservice while meeting established SLAs, and supports endpoint management, Microsoft 365 administration, user lifecycle management, phone system support, and compliance with BradyPLUS IT security policies. This position requires full-time onsite work. Essential Responsibilities: * Complete help desk tickets and document resolutions; monitor ticket volume, prioritize requests, and ensure timely response and resolution within established SLAs. * Provide on-site and remote technical support for desktops, laptops, mobile devices, printers, audio visual equipment, peripherals, software, and network access across BradyPLUS locations. * Maintain network operations and endpoint environment, including PC hardware and software, security tools, firewall/VPN access, printers, phone systems, building security devices, and related upgrades. * Set up, configure, provision, and maintain new and existing PCs and mobile devices through manual imaging and Microsoft Intune. * Support user onboarding and offboarding, including Active Directory and Microsoft Entra ID account administration, Microsoft 365 licensing, distribution and security groups, and access to network shares, ERP, and CRM systems. * Support Microsoft 365 applications and services, including Teams, Outlook, Exchange, SharePoint, and OneDrive. * Assist with 8x8 phone system administration, including user provisioning, voicemail setup, and call quality troubleshooting. * Monitor backups, review logs, support backup and restore procedures, and assist with incident response for phishing, malware, and other security events. * Manage IT asset inventory, equipment deployment, shipping, return processing, secure reimaging, and hardware/software audits. * Provide user training, develop knowledge base documentation, support regional IT initiatives and system upgrades, and collaborate with internal IT teams to resolve complex issues and improve service delivery. * Additional duties or special projects as assigned. The Ideal Candidate Will Have: * Minimum of 2 years of experience in an IT support or help desk role required; experience supporting a multi-site or distributed enterprise environment preferred. * High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. * Strong troubleshooting, problem-solving, organization, and documentation skills with excellent interpersonal and communication abilities and a customer-first approach; ability to manage multiple priorities in a fast-paced environment. * Strong knowledge of Windows 10/11 and macOS; familiarity with iOS and Android support; proficiency in Microsoft 365 and basic administration; experience with ticketing systems, Active Directory, Microsoft Entra ID, Intune, network troubleshooting, and endpoint/security tools. Industry certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft certifications are preferred. * Ability to provide user training and guidance on IT systems, tools, and best practices; prior experience developing knowledge base articles or procedural documentation preferred. * Physical Requirements: While performing the duties of this job, the employee is regularly required to sit at a desk for extended periods and operate a computer; ability to listen and speak clearly on the phone and in person; ability to lift, carry, push, or pull up to

Apply About employer

More about this job

Skills

Technical support
Microsoft 365
VPN
Microsoft Active Directory
ERP
Microsoft Teams
Microsoft Outlook
Microsoft Exchange
Microsoft SharePoint
System administration
Troubleshooting
Incident response
Documentation
Computer technology
Computer science
Communication skills
Microsoft Windows
Apple macOS
A+
Network+

Report this job