Advisor

Job Description: Advisor Department: Advising & Success Center Reports To: Director of Advising & Success Pay Classification: 130 FLSA Status: Non-Exempt Job Summary: The Advisor provides comprehensive academic and career advising support to students, guiding them from entry through completion of their educational goals. This position delivers student-centered advising services, career exploration, and success interventions while connecting students to institutional and community resources. The Advisor I plays a critical role in student retention, progression, and success through proactive guidance, coordination, and advocacy. Minimum Required Education: Bachelor’s degree in education or a related field Preferred: Master’s degree

Minimum Required Experience: Two (2) years of experience working in secondary or higher education Two (2) years of experience in career coaching, advising, counseling, or guidance services Core Duties and Required Knowledge: Provide academic and career advising to students, assisting with major selection, degree pathways, educational planning, and career exploration. Guide students in understanding advising plans, registration processes, MyHC student portal navigation, billing, transcripts, and advisor communication. Maintain and provide referrals to internal and external resources, including scholarships, financial assistance, tutoring, and career services. Coordinate transfer support services, including articulation guidance and collaboration with colleges and universities. Support students with special or designated needs by coordinating accommodations, tutoring services, and developmental support. Identify students at academic risk and implement early intervention strategies to support persistence and success. Assist students with registration activities including add/drops, change of major, resignations, testing requirements, and TSI compliance. Maintain working knowledge of admissions, advising policies, retention strategies, and institutional procedures. Utilize student information systems including Jenzabar, Texas Success Initiative systems, and related advising tools. Uphold the Hill College mission, vision, values, and standards of conduct while complying with institutional policies and procedures.

Strategic Vision and Program Development: Support institutional retention and completion goals through proactive advising, career coaching, and student success strategies. Contribute to the development, implementation, and evaluation of advising initiatives, workshops, and student success programs. Assist in identifying trends, barriers, and opportunities impacting student success and recommend improvements to advising practices. Collaborate with faculty and administrative partners to ensure advising services align with academic pathways, workforce needs, and institutional priorities.

Collaboration: Work collaboratively with faculty, administrators, and staff across the institution to promote student success. Serve as a liaison between students and campus departments to facilitate access to services and resources. Participate in institutional workgroups, committees, and professional development activities as directed. Demonstrates a commitment to maintaining a welcoming and safe environment that provides a sense of belonging for all.

Demonstrated Attributes: Strong written and verbal communication skills with the ability to engage diverse student populations High attention to detail with excellent organizational and documentation skills Effective time-management and multitasking abilities in a student-centered environment Strong problem-solving and critical-thinking skills Ability to de-escalate conflict and respond professionally to challenging situations Commitment to confidentiality, ethical standards, and student advocacy Initiative and dedication to continuous learning and professional growth Customer service–oriented approach with a collaborative mindset

Other Information: Security-sensitive position Weekend and evening work required during designated times Travel to other Hill College locations as needed Must possess a valid Texas driver’s license Assists with campus activities and testing services as assigned

Physical Requirements: Light work: exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. The use of arm and/or leg controls requires exertion of force greater than that for sedentary work.