Human Resources Manager

Summary:

The Human Resources Manager advises and supports department leaders across Hignell Incorporated, including Property Management, Experts In Your Home, and Corporate, on all people matters. This role manages the company’s HR compliance, benefits administration, leave administration, workers’ compensation claims, and employee records. The HR Manager partners with department leaders on recruiting, employee relations, corrective action, and separations, ensuring people decisions are well informed, consistent across the company, and compliant with California and federal employment law. This position requires sound judgment, a steady hand on policy and law, and the ability to deliver difficult messages with professionalism and care, while ensuring every employee is treated fairly and with respect.

Essential Functions:

Employee Relations & Advising

• Serves as the first point of contact for department leaders on employee relations, corrective action, separations, and leaves of absence
• Advises leaders on employment decisions, identifying legal and consistency risks and presenting options
• Receives and responds to employee concerns promptly and through proper channels
• Conducts or coordinates workplace investigations, documents findings, and recommends corrective action to leadership
• Ensures complaints of harassment, discrimination, or retaliation are handled in accordance with law and company policy

Recruiting & Onboarding

• Posts positions, coordinates screening and interview logistics, prepares offer letters, and manages background checks
• Trains department leaders on hiring standards and documentation practices
• Ensures postings include required pay scales and hiring practices comply with the California Fair Chance Act
• Manages onboarding, including new-hire paperwork, I-9 verification, ADP setup, orientation, and policy acknowledgments

Benefits, Leave & Workers’ Compensation

• Manages, promotes, and facilitates the company’s benefits program, including open enrollment and vendor relationships
• Educates employees on their benefits and resolves enrollment and claims issues
• Administers leaves of absence (CFRA, FMLA, PDL, paid sick leave) in coordination with payroll
• Manages workers’ compensation claims from first report through closure, including return-to-work coordination
• Maintains Cal/OSHA injury and illness records

Compliance, Policy & Records

• Maintains the employee handbook and HR policies and recommends updates as laws change
• Maintains personnel files and required documentation; responds to records requests within statutory deadlines
• Leads responses to agency inquiries, audits, unemployment claims, and employment-related complaints in coordination with the CAO and legal counsel
• Tracks changes in California and federal employment law and briefs leadership on what affects the company
• Coordinates legally required training, including harassment prevention

Separations, Systems & Reporting

• Manages separation logistics, final pay timing, exit interviews, and required notices
• Maintains the accuracy of employee data in ADP Workforce Now
• Reports headcount, turnover, open positions, open claims, and exit-interview themes to leadership

Other Duties:

• Represents the company professionally with employees, candidates, vendors, and agencies
• Supports leadership on organizational changes and company-wide initiatives as needed
• Performs other duties as assigned to support business needs and company goals

Mental and Physical Demands:

• Primarily office-based with occasional travel to properties and job sites in the region
• Requires sound judgment, discretion, and strict confidentiality
• Requires sustained focus across multiple concurrent priorities and statutory deadlines
• Prolonged periods of sitting and computer use

Supervisory Responsibilities:

• Supervises Human Resources department staff, providing task-level training and day-to-day guidance in alignment with operational needs.

Required Qualifications:

• 5+ years of progressively responsible HR experience, including at least 3 years supporting California employees
• Demonstrated experience advising managers on employee relations, corrective action, and separations
• Working knowledge of California employment law, including wage and hour, leaves of absence, final pay, pay transparency, and harassment prevention
• Experience conducting workplace investigations
• Experience administering benefits and workers’ compensation claims
• Demonstrates the Hungry, Humble, and Smart qualities that define how Hignell works
• Proficiency in Microsoft Office and HRIS platforms

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Experience with ADP Workforce Now
• Experience in construction, skilled trades, or property management
• Experience supporting a field-based or multi-site workforce
• Familiarity with prevailing wage and public works employment requirements

Benefits & Perks

• Professional Benefits: Health, dental, and vision insurance; 401(k) or retirement plan; Paid time off and holidays; Career development programs. Available to full-time employees.
• Culture & Perks: Fun traditions like quarterly team breakfasts, Donut Day every payday, and monthly birthday celebrations with a spin-the-wheel gift card giveaway.

Why Join Us:

Hignell Incorporated is built on the values of Generosity, Respect, Integrity, and Trust. As the Human Resources Manager, you will be the trusted advisor to leaders across property management, construction, and corporate operations, shaping how the company hires, supports, and protects its people. This role offers real influence, direct access to the executive team, and the opportunity to build HR practices that last. You won’t just process paperwork; you’ll help leaders make sound people decisions within a stable, value-driven company.