Jobs in the United States

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Added 4 mins ago
F
Store Leader - Textbooks - Central Campus Bkst - CPCC
Follett
Charlotte, NC
- $19.25 to $22.58 USD / hour
Demonstrates intermediate to strong knowledge of Follett systems and strategies (including Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape…
Added 5 mins ago
P3- Acquisition Professional
RTX
Remote, United States
…responsible for leading procurement efforts in support of multiple programs within the Product Support business…
Added 5 mins ago
Senior Business Development Manager - Battlefield Management Command and Control and Networking (BMC2N) (Remote)
RTX
Remote, United States
…Army communications equipment at a tactical, operational, and strategic level in order to create a cohesive strategy to develop and deliver superior communications capabilities for…
Added 6 mins ago
Director of Safety
Goodwill Industries of New Mexico
Albuquerque, NM
Provide executive leadership and strategic direction for GINM's organization-wide workplace safety program, ensuring compliance with applicable OSHA requirements and recognized safety…
Added 6 mins ago
Senior Account Manager - Nuclear Services
GE Vernova
Unspecified, MA · Boston, MA
…ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management…
Added 6 mins ago
Risk Mitigation Specialist-Entity Vetting
Information Systems & Networks Corporation
Quantico, VA
If you're passionate about leading people, delivering operational excellence, and driving strategic growth across federal programs, we'd love to hear from you.
Added 6 mins ago
Principal Legal Operations Specialist
Honeywell
Houston, TX · Charlotte, NC
As Principal Legal Operations Specialist, Legal Transformation Project Manager, you will lead complex, high-impact programs that transform how Honeywell's Corporate Legal function operates.…
Added 6 mins ago
Sr Manager of Curriculum and Instruction (Remote)
Cengage Learning Inc.
United States
The Manager of Curriculum and Instruction will lead the development of curriculum and educational resources for Milady, a division of Cengage Group specializing in the beauty and wellness…
Added 7 mins ago
Associate Marketing Manager Emerging Brands Experiential
Brown-Forman Corporation
IL · CA · NY · KY
Partner with brand teams to lead strategic briefing and program development for programming refreshes and new, smaller scale activations, in line with brand strategy and equity guidelines
Added 7 mins ago
Business Intelligence Analyst
Applied Materials
Santa Clara, CA · Santa Clara
Works with business intelligence manager and other staff to assess various reporting needs. Analyzes reporting needs and requirements, assesses current reporting in the context of strategic…
Added 10 mins ago
Branch Manager
Suncoast Credit Union
Holiday, FL
The Service Center Manager embodies the culture of Suncoast Credit Union, leading with passion and dedication. This individual fosters a collaborative environment by empowering team members…
Added 14 mins ago
Defense Logistics and Materiel Integration Program Manager [P1ACBRNP010]
ProSidian Consulting, LLC
Jefferson County, AR
ProSidian seeks a Program Manager/Coordinator | Chemically Protected Deployable Medical System Product Support Integrator and Materiel Integration Support for --- on a Exempt W2: No…
Added 14 mins ago
Deputy Program Manager / Defense Supply Chain Operations Manager [P1ACBRNP011]
ProSidian Consulting, LLC
Jefferson County, AR
Deputy Program Manager and Supply Chain Lead | P1ACBRNP011
Added 15 mins ago
GS
Assistant Store Manager - Chaska
Goodwill-Easter Seals of Minnesota
Chaska, MN
- $55,158 to $77,431 USD / year
…Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us…
Added 15 mins ago
SO
Medicaid Provider Investigations Manager – Community-Based /Human Services Manager 2
State of Minnesota
St. Paul, MN
- $44.8 to $64.46 USD / hour
Under general administrative direction of the Deputy Inspector General of the Program Integrity Oversight (PIO) Division, this position is responsible for executive leadership, operational…
Added 15 mins ago
SO
Director of Fiscal Analysis & Results Management / Human Services Manager 3
State of Minnesota
St. Paul, MN
- $48.21 to $69.21 USD / hour
Provide strategic leadership, direction, and oversight for ADSA functions related to research and impact analysis, lead agency quality, continuity of care analysis, provider integrity, and…
Added 15 mins ago
SO
Legal Operations Director - State Prog Admin Manager Sr
State of Minnesota
St. Paul, MN
- $44.8 to $64.46 USD / hour
Job Class: State Program Administrator, Manager Senior
Added 15 mins ago
SA
Channel Partner Manager III - Northern California & Pacific Northwest
Sinch America Inc.
Saint Paul, MN
- $92,000 to $115,000 USD / year
As a Channel Partner Manager III, you'll own and grow a portfolio of strategic channel partners and play a critical role in scaling our indirect sales business across our cloud…
Added 15 mins ago
Electrical Senior Project Manager - Milwaukee (Mission Critical)
Turner Construction Company
Minneapolis, MN
Reports to: Senior Project Manager or Project Executive
Added 15 mins ago
AB
Project Manager Senior
Associated Bank
Minneapolis, MN
- $11.41 USD / hour
The Project Manager Senior is responsible for leading and delivering strategic business initiatives that support organizational goals and drive successful outcomes. This role serves as a…
Added 16 mins ago
Director Manufacturing
Mondelez Intl Service
Chicago, IL
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Added 17 mins ago
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Communications and Social Media Manager
IL
- $63,673 to $84,897 USD / year
…of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride…
Added 17 mins ago
CH
Operations Manager
CVS Health
Norcross, GA
- $19 to $29 USD / hour
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 17 mins ago
CH
Operations Manager
CVS Health
Sellersburg, IN
- $19 to $29 USD / hour
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 17 mins ago
CH
Operations Manager
CVS Health
Louisville, KY
- $19 to $29 USD / hour
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Highspring

Sr. Manager, Operations

McLean, VA, United States

$110,000 - $150,000 USD

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Job details

Pay: $110,000 - $150,000 USD
Posting language: English
Posted: Nov 6, 2026

Original job description

The Senior Manager, Operations is responsible for leading operational strategy and execution for assigned large client account team(s), including sales support, workforce planning, onboarding, contracting, compliance, forecasting, and reporting. As a senior operational partner to client-facing project teams, this position ensures scalable processes, accurate data, effective communication, and timely deliverables that support business objectives.

The Senior Manager will provide operational oversight, drive accountability across workstreams, identify and lead process improvement opportunities. This position partners closely with recruiting, resourcing, marketing, finance, legal, compliance, and shared services to improve operational effectiveness, strengthen account performance, and support efficient and compliant service delivery.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

Lead daily operations for assigned client account team(s), ensuring operational, compliance, financial, staffing, and reporting objectives are met.
Drive workforce planning and recruiting prioritization, including maintaining role requirements, tracking resourcing needs, anticipating future demand, partnering with recruiting and resourcing leaders to address critical needs.
Execute regular team succession planning to evaluate the long-term team structure, assess developmental needs of resources and propose changes to enhance team and/or individual success.
Drive compliance activities related to client Vendor Management Systems (VMS), onboarding requirements, contracting workflows, and internal company standards.
Lead forecasting and reporting activities, including revenue projections, utilization, headcount planning, staffing pipeline visibility, and profitability-related analysis.
Develop, maintain, and enhance operational, staffing, financial, and compliance reporting to support leadership decision-making.
Analyze business performance metrics, staffing funnel data, onboarding progress, and operational KPIs to identify trends, risks, and opportunities and recommend appropriate actions.
Support sales enablement activities such as preparing account planning documents, coordinating account planning workshops, assisting with marketing activities, etc.
Maintain account qualification portfolio, including documentation of executed workstreams.
Identify operational gaps and lead cross-functional corrective actions to improve efficiency, quality, scalability, and compliance.
Serve as a subject matter expert for operational processes, systems, and client requirements, acting as a liaison across business functions to achieve desired results.
Develop and maintain standard operating procedures, process documentation, operational controls, and governance routines.
Lead or influence special projects and cross-functional initiatives that improve account operations, reporting accuracy, process consistency, or service delivery outcomes.

Desired Competencies:

Strategic Thinking – Using data and insights to identify trends and drive appropriate action
Detail Oriented – Executing all tasks with precision and ensuring data accuracy
Active Leadership – Balances team leadership with hands-on execution of account responsibilities
Accountability – Holding self and others accountable to meet commitments
Action Oriented – Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Communicates Effectively – Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
Customer Focused – Builds strong relationships and delivers customer-centric solutions
Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement while driving needed change
Project Management - Managing scope, timelines, resources, risks, dependencies, and stakeholder expectations to achieve desired business outcomes.
Resourcefulness – Identifying, securing and deploying resources effectively and efficiently
Results Oriented – Consistently achieves results, even under tough circumstances
Multitasking – Ability to balance multiple projects simultaneously in a fast-paced environment while meeting deadlines

Education and Experience:

Minimum Qualifications:

Bachelor's degree or equivalent professional experience
7-10 years of experience in operations management, program management, staffing operations, workforce management, business operations, or a related field, preferably within a professional services environment
Experience managing enterprise clients, large accounts, or large-scale staffing programs
Strong analytical and reporting skills with the ability to translate data into actionable business recommendations
Demonstrates ability to effectively managing multiple priorities, projects, deadlines, and stakeholders in a fast-paced environment
Advanced proficiency with Microsoft Excel and Microsoft Office applications.

Preferred Qualifications:

Experience with one or more of the following: NetSuite, Salesforce, PowerBI, Tableau, IntelAgree, or similar business applications
Experience with VMS platforms and enterprise business systems
Demonstrated experience leading projects, processes, or cross-functional initiatives
Experience developing executive-level reporting and operational dashboards

Travel Requirements:

Less than 5% (almost no travel)

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.

Base Compensation Range

$110,000 - $150,000 USD

EEO Notice

Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@highspring.com.

Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Privacy Notice

Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers.

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More about this job

Skills

Sales
Regulatory compliance
Forecasting
Reporting
Process improvement
Recruitment
Prioritization
Vendor management
Onboarding
Leadership
Decision making
Documentation
Team leadership
Meet commitments
Communication skills
Project management
Multitasking
Operations management
Program management
Microsoft Excel
Microsoft Office
Oracle NetSuite
Salesforce
Microsoft Power BI
Tableau

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