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Added 2 mins ago
3DX Product Manager
Stefanini Group
Dearborn, MI
We are looking for a 3DX Product Manager who will be responsible for developing and managing software products, web applications, mobile apps, online platforms, and connected devices…
Added 7 mins ago
3DX Product Manager
Stefanini Group
Dearborn, MI
We are looking for a 3DX Product Manager who will be responsible for developing and managing software products, web applications, mobile apps, online platforms, and connected devices…
Added 9 mins ago
3DX Product Manager
Stefanini Group
Dearborn, MI
We are looking for a 3DX Product Manager who will be responsible for developing and managing software products, web applications, mobile apps, online platforms, and connected devices…
Added 10 mins ago
Total Rewards Coordinator
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Review and process employee lease applications and perform the annual Employee Lease Audit
Added 17 mins ago
Accounting Manager
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Added 42 mins ago
Software Development Manager
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…We provide software for the Leo Customer Terminal platform, applications and underlying Linux system. We work hand in hand with hardware engineering, product, and operations teams to…
Added 50 mins ago
Senior Manager, Acquisition Planning and Contract Compliance
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Establishes and maintains communications regarding program and project execution with senior management across all WMATA departments. Acts as the first level of escalation for program…
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Sr. Critical Facilities Manager
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- $120,100 to $251,600 USD / year
…with strong people's leadership, operational judgment, and program and project management capabilities. As a manager of managers, you will build capable leadership teams, establish clear…
Added 1 hour ago
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Senior Critical Facilities Manager (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
…with strong people's leadership, operational judgment, and program and project management capabilities. As a manager of managers, you will build capable leadership teams, establish clear…
Added 1 hour ago
Risk Analyst
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…safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health…
Added 1 hour ago
Engineer Systems III
IGT, a Nevada Corporation
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Work with internal teams to troubleshoot and tune in-house applications, enhance system and network uptime, and provide engineering-level support.
Added 1 hour ago
Supply Chain Manager
TTP
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…highest quality across a wide range of industrial and mobile…
Added 1 hour ago
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Commercial Contract Manager – Power Generation
Tallgrass
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- $136,800 to $171,000 USD / year
Tallgrass Integrated Logistics Solutions -Power, is seeking an experienced and highly skilled Contracts Manager to lead and drive the success of major contracts for a multi-billion-dollar…
Added 1 hour ago
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Principal Program Manager, OCI Event Content & Customer Engagement
Oracle
Nashville, TN
- $91,000 to $209,500 USD / year
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovatio
Added 1 hour ago
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Senior Program Manager, OCI Event Operations & Scale
Oracle
Nashville, TN
- $70,500 to $166,100 USD / year
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products…
Added 1 hour ago
Sr. Manager - Projects and Engineering 4D
Genpact LLC
United States
Change Management, Data Quality, Decision Trees, Negotiation, Oracle Database, People Leadership, Procurement, Program Management, Project Portfolio Management (PPM), Risk Management, SAP…
Added 1 hour ago
Associate Director of HR
New York Shakespeare Festival
New York, NY
…populations. Supervise and support the functional Managers (Payroll Manager; Manager, Benefits & Safety; Senior Manager, Workforce Development and Organizational Talent) in the department…
Added 1 hour ago
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Sales & Customer Service - Client Partner
Renovation Brands
Remote, United States
- $18 to $19.5 USD / hour
This position reports to the Inside Sales & Service Manager for our Baseboarders brand.
Added 2 hours ago
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Human Resources/Staffing Manager
Skilled Nursing of North Shore
Peabody, MA
- $23 to $30 USD / hour
Full-time Human Resources/Staffing Manager opportunity in the North Shore Area! Apply today!
Added 2 hours ago
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Mid-Level Business Intelligence Developer
Fusion Technology
Washington, DC
- $81,000 to $86,000 USD / year
Strong proficiency with the Power Platform, SharePoint, and Infopath tool suite required. Familiarity with Oracle, SQL Server, Cognos & Tableau and data science and business intelligence…
Added 2 hours ago
Manager, Data Center Support Services - Catalyst Military Program
Oracle
Abilene, TX
Oracle’s Catalyst Military talent program creates a pathway for transitioning and recently separated service members, veterans, National Guard members, and Reservists to build careers…
Added 2 hours ago
Sr. Manager, Operations
Highspring
McLean, VA
The Senior Manager, Operations is responsible for leading operational strategy and execution for assigned large client account team(s), including sales support, workforce planning,…
Added 2 hours ago
Engineer, Software Engineer (Post Issue Optimization) - Java, Angular, and AWS - Entry Level
Nationwide Life and Annuity Insurance Co
OH
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Added 2 hours ago
Assoc. Manager, Application Management, Global EPM Cloud Systems COE
Henry Schein, Inc.
Remote, United States
· Sophisticated understanding of Oracle EPM functionality in an administrator-like capacity. Competent in grasping the technical data flow and integrations through Oracle Data Exchange,…
Added 3 hours ago
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Inventory Control Analyst
Galderma Laboratories, LP
United States
- $71,000 to $89,000 USD / year
…warehouse and distribution operations. Reporting to the Sr. Manager, Logistics, this role analyzes inventory transactions, investigates discrepancies, improves processes, and ensures…

Highspring

Sr. Manager, Operations

McLean, VA, United States

$110,000 - $150,000 USD

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Job details

Pay: $110,000 - $150,000 USD
Posting language: English
Posted: Nov 6, 2026

Original job description

The Senior Manager, Operations is responsible for leading operational strategy and execution for assigned large client account team(s), including sales support, workforce planning, onboarding, contracting, compliance, forecasting, and reporting. As a senior operational partner to client-facing project teams, this position ensures scalable processes, accurate data, effective communication, and timely deliverables that support business objectives.

The Senior Manager will provide operational oversight, drive accountability across workstreams, identify and lead process improvement opportunities. This position partners closely with recruiting, resourcing, marketing, finance, legal, compliance, and shared services to improve operational effectiveness, strengthen account performance, and support efficient and compliant service delivery.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

Lead daily operations for assigned client account team(s), ensuring operational, compliance, financial, staffing, and reporting objectives are met.
Drive workforce planning and recruiting prioritization, including maintaining role requirements, tracking resourcing needs, anticipating future demand, partnering with recruiting and resourcing leaders to address critical needs.
Execute regular team succession planning to evaluate the long-term team structure, assess developmental needs of resources and propose changes to enhance team and/or individual success.
Drive compliance activities related to client Vendor Management Systems (VMS), onboarding requirements, contracting workflows, and internal company standards.
Lead forecasting and reporting activities, including revenue projections, utilization, headcount planning, staffing pipeline visibility, and profitability-related analysis.
Develop, maintain, and enhance operational, staffing, financial, and compliance reporting to support leadership decision-making.
Analyze business performance metrics, staffing funnel data, onboarding progress, and operational KPIs to identify trends, risks, and opportunities and recommend appropriate actions.
Support sales enablement activities such as preparing account planning documents, coordinating account planning workshops, assisting with marketing activities, etc.
Maintain account qualification portfolio, including documentation of executed workstreams.
Identify operational gaps and lead cross-functional corrective actions to improve efficiency, quality, scalability, and compliance.
Serve as a subject matter expert for operational processes, systems, and client requirements, acting as a liaison across business functions to achieve desired results.
Develop and maintain standard operating procedures, process documentation, operational controls, and governance routines.
Lead or influence special projects and cross-functional initiatives that improve account operations, reporting accuracy, process consistency, or service delivery outcomes.

Desired Competencies:

Strategic Thinking – Using data and insights to identify trends and drive appropriate action
Detail Oriented – Executing all tasks with precision and ensuring data accuracy
Active Leadership – Balances team leadership with hands-on execution of account responsibilities
Accountability – Holding self and others accountable to meet commitments
Action Oriented – Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Communicates Effectively – Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
Customer Focused – Builds strong relationships and delivers customer-centric solutions
Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement while driving needed change
Project Management - Managing scope, timelines, resources, risks, dependencies, and stakeholder expectations to achieve desired business outcomes.
Resourcefulness – Identifying, securing and deploying resources effectively and efficiently
Results Oriented – Consistently achieves results, even under tough circumstances
Multitasking – Ability to balance multiple projects simultaneously in a fast-paced environment while meeting deadlines

Education and Experience:

Minimum Qualifications:

Bachelor's degree or equivalent professional experience
7-10 years of experience in operations management, program management, staffing operations, workforce management, business operations, or a related field, preferably within a professional services environment
Experience managing enterprise clients, large accounts, or large-scale staffing programs
Strong analytical and reporting skills with the ability to translate data into actionable business recommendations
Demonstrates ability to effectively managing multiple priorities, projects, deadlines, and stakeholders in a fast-paced environment
Advanced proficiency with Microsoft Excel and Microsoft Office applications.

Preferred Qualifications:

Experience with one or more of the following: NetSuite, Salesforce, PowerBI, Tableau, IntelAgree, or similar business applications
Experience with VMS platforms and enterprise business systems
Demonstrated experience leading projects, processes, or cross-functional initiatives
Experience developing executive-level reporting and operational dashboards

Travel Requirements:

Less than 5% (almost no travel)

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.

Base Compensation Range

$110,000 - $150,000 USD

EEO Notice

Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@highspring.com.

Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Privacy Notice

Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers.

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More about this job

Skills

Sales
Regulatory compliance
Forecasting
Reporting
Process improvement
Recruitment
Prioritization
Vendor management
Onboarding
Leadership
Decision making
Documentation
Team leadership
Meet commitments
Communication skills
Project management
Multitasking
Operations management
Program management
Microsoft Excel
Microsoft Office
Oracle NetSuite
Salesforce
Microsoft Power BI
Tableau

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