Jobs in the United States

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Added 1 min ago
Director of Safety
Goodwill Industries of New Mexico
Albuquerque, NM
The Director of Safety provides leadership for Goodwill Industries of New Mexico's risk management, workplace safety, regulatory and operational compliance, and emergency preparedness. The…
Added 1 min ago
Senior Account Manager - Nuclear Services
GE Vernova
Unspecified, MA · Boston, MA
Interface with Product Management, Commercial Operations, Customer Service Managers (CSM), Parts Fulfillment Leaders Project Managers and other functional groups as required as part of an…
Added 1 min ago
Principal Legal Operations Specialist
Honeywell
Houston, TX · Charlotte, NC
Coach project leads, legal professionals, and senior stakeholders on project and change-management practices, strengthening execution capability across the Legal function
Added 1 min ago
NF
Director, Product Management
National Financial Services LLC
Boston, MA
- $110,000 to $222,000 USD / year
Want to shape a program that sits at the center of a network of clients, banks, vendors, and internal partners? As Director of Product Management on the Cash Solutions team, part of the…
Added 1 min ago
Foster Care Litigation (FCL) Program Specialist VII
TX-HHSC-DSHS-DFPS
AUSTIN, TX
The Project Management Program Specialist VII for the DFPS Foster Care Litigation and Compliance and Quality Assurance team reports to the Director of Foster Care Litigation and Compliance…
Added 3 mins ago
Deputy Digitization Lead
FM Talent Source
United States
The Deputy Digitization Lead will provide project management and operational leadership support for a team of Digitization Analysts engaged in a large federal modernization program. This…
Added 3 mins ago
T
Project Controls Manager
Techno
NY
- $150,000 to $190,000 USD / year
Techno is assembling seeking a Project Controls Manager to support a large-scale, multibillion-dollar capital construction program for the PANYNJ. This individual will play a critical role…
Added 3 mins ago
Senior Business Applications Developer
Premise Health
Brentwood, TN
This is a full-time, hybrid, Senior Business Applications Developer role located in Brentwood, TN.
Added 3 mins ago
Sr. R&D IT Manager
4D Molecular Therapeutics
Emeryville, CA
…Quality Control (QC), Regulatory Affairs, Pharmacovigilance, Program Management, Facilities, and Medical…
Added 4 mins ago
Development Director
ThisWay
Remote, United States
Partner with program, marketing, digital, relationship management, and finance teams to develop integrated proposals and meet deliverables.
Added 4 mins ago
Data & AI Product Manager
Hyatt
Chicago, IL
…AI-assisted coding tools, and collaborate with the broader End-to-End program to align user journeys, integrations, priorities, and outcomes. You will be part of a team that is passionate…
Added 5 mins ago
Branch Manager
Suncoast Credit Union
Holiday, FL
Monitor Performance Metrics: Track key performance indicators (KPIs) and prepare insightful reports for senior management
Added 5 mins ago
Deal Services Consulting Principal - Deal Advisory M&A Integration and Separation Advisory (Los Angeles)
RSM US LLP
United States
Strong understanding of complex program management and leadership
Added 5 mins ago
Management Consulting Senior Associate, Life Sciences Advisory
RSM US LLP
NY
As a Senior Associate within the Management Consulting, Life Sciences Industry practice, you will become an impactful contributor in one of the fastest growing and most entrepreneurial…
Added 5 mins ago
MC
Senior Specialist - Brewing
Molson Coors
Golden
- $39.7 USD / hour
…Maintenance activities. Provides knowledge and expertise to capital project planning and…
Added 6 mins ago
Sourcing Director: NPI Execution, M&A Integration & Supplier Transfers
Zimmer, Inc.
Warsaw, IN
Direct reports: Integration Program leaders, supplier-transfer leaders, NPI project managers, supplier development personnel
Added 6 mins ago
G
Mechanical Project Manager
GPAC
Madison, TN
- $90,000 to $130,000 USD / year
5+ years of commercial mechanical project management experience
Added 6 mins ago
G
Mechanical Project Manager
GPAC
Nashville, TN
- $90,000 to $130,000 USD / year
5+ years of commercial mechanical project management experience
Added 6 mins ago
G
Mechanical Project Manager
GPAC
Franklin, TN
- $90,000 to $130,000 USD / year
5+ years of commercial mechanical project management experience
Added 6 mins ago
G
Mechanical Project Manager
GPAC
Brentwood, TN
- $90,000 to $130,000 USD / year
5+ years of commercial mechanical project management experience
Added 6 mins ago
C
Senior Project Manager, Supply Chain
CONMED
Remote, United States
- $110,300 to $160,000 USD / year
The Senior Project Manager, Supply Chain is responsible for leading complex, cross-functional strategic initiatives that improve supply chain performance, operational efficiency, risk…
Added 6 mins ago
G
Mechanical Project Manager
GPAC
Smyrna, TN
- $90,000 to $130,000 USD / year
5+ years of commercial mechanical project management experience
Added 7 mins ago
A
Environmental Technician
AECOM
Billings, MT
- $26 to $44 USD / hour
The successful candidate will serve as a senior field resource, leading and performing environmental sampling, vapor intrusion mitigation system inspections, installation support,…
Added 8 mins ago
AC
Contract Manager
Aston Carter
Chantilly, VA
- $57.69 to $67.3 USD / hour
Job Title: Contract ManagerJob DescriptionThe Contract Manager oversees complex contract administration and management activities, ensuring that all agreements with customers, suppliers,…
Added 8 mins ago
Microsoft Dynamics 365 Quality Assurance Analyst
Default - MMO
Cleveland, OH
Defect Management: Identify, document, track, prioritize, and validate software defects. Conduct root cause analysis and collaborate with development teams on remediation. Ensure defect…

Highspring

Sr. Manager, Operations

McLean, VA, United States

$110,000 - $150,000 USD

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Job details

Pay: $110,000 - $150,000 USD
Posting language: English
Posted: Nov 6, 2026

Original job description

The Senior Manager, Operations is responsible for leading operational strategy and execution for assigned large client account team(s), including sales support, workforce planning, onboarding, contracting, compliance, forecasting, and reporting. As a senior operational partner to client-facing project teams, this position ensures scalable processes, accurate data, effective communication, and timely deliverables that support business objectives.

The Senior Manager will provide operational oversight, drive accountability across workstreams, identify and lead process improvement opportunities. This position partners closely with recruiting, resourcing, marketing, finance, legal, compliance, and shared services to improve operational effectiveness, strengthen account performance, and support efficient and compliant service delivery.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

Lead daily operations for assigned client account team(s), ensuring operational, compliance, financial, staffing, and reporting objectives are met.
Drive workforce planning and recruiting prioritization, including maintaining role requirements, tracking resourcing needs, anticipating future demand, partnering with recruiting and resourcing leaders to address critical needs.
Execute regular team succession planning to evaluate the long-term team structure, assess developmental needs of resources and propose changes to enhance team and/or individual success.
Drive compliance activities related to client Vendor Management Systems (VMS), onboarding requirements, contracting workflows, and internal company standards.
Lead forecasting and reporting activities, including revenue projections, utilization, headcount planning, staffing pipeline visibility, and profitability-related analysis.
Develop, maintain, and enhance operational, staffing, financial, and compliance reporting to support leadership decision-making.
Analyze business performance metrics, staffing funnel data, onboarding progress, and operational KPIs to identify trends, risks, and opportunities and recommend appropriate actions.
Support sales enablement activities such as preparing account planning documents, coordinating account planning workshops, assisting with marketing activities, etc.
Maintain account qualification portfolio, including documentation of executed workstreams.
Identify operational gaps and lead cross-functional corrective actions to improve efficiency, quality, scalability, and compliance.
Serve as a subject matter expert for operational processes, systems, and client requirements, acting as a liaison across business functions to achieve desired results.
Develop and maintain standard operating procedures, process documentation, operational controls, and governance routines.
Lead or influence special projects and cross-functional initiatives that improve account operations, reporting accuracy, process consistency, or service delivery outcomes.

Desired Competencies:

Strategic Thinking – Using data and insights to identify trends and drive appropriate action
Detail Oriented – Executing all tasks with precision and ensuring data accuracy
Active Leadership – Balances team leadership with hands-on execution of account responsibilities
Accountability – Holding self and others accountable to meet commitments
Action Oriented – Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Communicates Effectively – Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
Customer Focused – Builds strong relationships and delivers customer-centric solutions
Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement while driving needed change
Project Management - Managing scope, timelines, resources, risks, dependencies, and stakeholder expectations to achieve desired business outcomes.
Resourcefulness – Identifying, securing and deploying resources effectively and efficiently
Results Oriented – Consistently achieves results, even under tough circumstances
Multitasking – Ability to balance multiple projects simultaneously in a fast-paced environment while meeting deadlines

Education and Experience:

Minimum Qualifications:

Bachelor's degree or equivalent professional experience
7-10 years of experience in operations management, program management, staffing operations, workforce management, business operations, or a related field, preferably within a professional services environment
Experience managing enterprise clients, large accounts, or large-scale staffing programs
Strong analytical and reporting skills with the ability to translate data into actionable business recommendations
Demonstrates ability to effectively managing multiple priorities, projects, deadlines, and stakeholders in a fast-paced environment
Advanced proficiency with Microsoft Excel and Microsoft Office applications.

Preferred Qualifications:

Experience with one or more of the following: NetSuite, Salesforce, PowerBI, Tableau, IntelAgree, or similar business applications
Experience with VMS platforms and enterprise business systems
Demonstrated experience leading projects, processes, or cross-functional initiatives
Experience developing executive-level reporting and operational dashboards

Travel Requirements:

Less than 5% (almost no travel)

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.

Base Compensation Range

$110,000 - $150,000 USD

EEO Notice

Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@highspring.com.

Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Privacy Notice

Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers.

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More about this job

Skills

Sales
Regulatory compliance
Forecasting
Reporting
Process improvement
Recruitment
Prioritization
Vendor management
Onboarding
Leadership
Decision making
Documentation
Team leadership
Meet commitments
Communication skills
Project management
Multitasking
Operations management
Program management
Microsoft Excel
Microsoft Office
Oracle NetSuite
Salesforce
Microsoft Power BI
Tableau

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