Jobs in the United States

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Added 1 min ago
Sr. R&D IT Manager
4D Molecular Therapeutics
Emeryville, CA
…the Sr. Director, IT Business Partner, R&D, the Sr. R&D IT Manager, provides hands-on technology leadership and serves as the IT System Owner for assigned GxP and business-critical…
Added 1 min ago
Data & AI Product Manager
Hyatt
Chicago, IL
Hyatt seeks a motivated and results-driven Data and AI Product Manager who is passionate about data and AI to help us build and scale the next generation of enterprise data, analytics and…
Added 1 min ago
Medical Science Liaison, Rheumatology - Mid-Atlantic & Foothills
Janssen Scientific Affairs, LLC Legal Entity
Charlotte, NC · KY · NC · TN · SC · Louisville, KY · IN · Indianapolis, IN
Develop and implement a scientific engagement plan for the territory that aligns with Medical Affairs strategy, prioritized medical objectives, and approved core medical assets.
Added 2 mins ago
AB
Senior Manager, NAM, ECommerce
Avis Budget Group
Parsippany, NJ
- $130,000 to $150,000 USD / year
The Senior Manager, NAM eCommerce Business Lead owns the day-to-day operation and performance of the eCommerce business across the NAM region. This role sits at the center of a…
Added 3 mins ago
Deal Services Consulting Principal - Deal Advisory M&A Integration and Separation Advisory (Los Angeles)
RSM US LLP
United States
Develop and lead director and manager level engagement leaders in integration and separation engagements with the ability to create value using management consulting thought patterns and…
Added 4 mins ago
Data Strategy Operations Manager
Abnormal
Remote, United States
As the Data Strategy and Operations Manager at Abnormal AI, you will own our go-to-market data quality strategy and serve as the steward of data across Salesforce and the systems around it.…
Added 4 mins ago
Senior Manager, Frameworks and Procedures, U.S. Issuing Financial Crimes Center of Excellence
American Express
New York, NY · NY
The Senior Manager for the Frameworks and Procedures team within Financial Crimes Transformation Strategy supports initiatives that enhance the enterprise’s ability to prevent, detect, and…
Added 4 mins ago
Senior Portfolio Analytics & Strategy Analyst
PNC
Pittsburgh, PA · New York, NY · Cleveland, OH · Philadelphia, PA
As a Senior Portfolio Analytics & Strategy Analyst within PNC's Balance Sheet Analytics and Modeling organization, you can be based in Pittsburgh, PA; Cleveland, OH; Philadelphia, PA; or…
Added 5 mins ago
AC
Cost Analyst
Aston Carter
Alexandria, VA
- $40.87 to $48.08 USD / hour
Support the development and maintenance of Acquisition Strategy, schedule, and other program management artifacts for the Program Control (PC) Integrated Product Team.
Added 5 mins ago
AC
Cost Analyst
Aston Carter
Alexandria, VA
- $40.87 to $48.08 USD / hour
Support the development and maintenance of Acquisition Strategy, schedule, and other program management artifacts for the Program Control (PC) Integrated Product Team.
Added 5 mins ago
Senior Engineering Manager, Consumer / New Verticals
Flex
Remote, United States
We are looking for an experienced Senior Engineering Manager to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the…
Added 6 mins ago
Deputy Program Manager / Defense Supply Chain Operations Manager [P1ACBRNP011]
ProSidian Consulting, LLC
Jefferson County, AR
Deputy Program Manager And Supply Chain Lead. Procurement, supplier performance, long lead risk, and delivery recovery. Commercial sourcing, supplier qualification, purchase execution, and…
Added 7 mins ago
GL
Supply Chain Product Lifecycle Project Manager, Therapeutic Dermatology
Galderma Laboratories, LP
United States
- $115,000 to $145,000 USD / year
Acting as the single point of accountability between Brand, Omnichannel, Field, Data, IT, and external implementation partners, this leader translates commercial strategy and use cases into…
Added 7 mins ago
Senior Financial Analyst
Medtronic
Fridley, MN
The Senior Financial Analyst role is a hands-on, solutions-oriented professional who thrives on turning complex data into clear, actionable insights for executive decision-making. This role…
Added 7 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Minnetonka, MN
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 7 mins ago
Designer I CAD
Abbott
Plymouth, MN
· Maintain CAD files and corresponding documents in all existing data management systems.
Added 7 mins ago
Product Manager II - Adjacent Markets
Donaldson Company, Inc.
Bloomington, MN
Donaldson Mobile Solutions is pursuing growth beyond its established product lines, customers and markets. The Product Manager II - Global Adjacent Markets owns the product strategy and…
Added 7 mins ago
Electrical Engineer - Power System Protection (Transmission) Job Details | Black & Veatch Family of Companies
Black & Veatch
Bloomington, MN
Independently applies knowledge and complies with B&V quality program relative to assigned tasks. May be responsible for ensuring compliance with B&V quality program. Provides related…
Added 7 mins ago
Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Bloomington, MN
Translate subsurface data (well performance, reservoir behavior) into actionable surface system inputs.
Added 7 mins ago
SA
Channel Partner Manager III - Northern California & Pacific Northwest
Sinch America Inc.
Saint Paul, MN
- $92,000 to $115,000 USD / year
Strategic Feedback: Provide partner insights to influence sales strategy, product roadmap, and channel program design.
Added 8 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Saint Paul, MN
…Chief Actuary, and Vice President, on project status including program strategy, performance, timelines, risks, and…
Added 8 mins ago
Principal Portfolio Manager, Infrastructure Development
Meta
Saint Paul, MN
Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta's Infrastructure team is seeking an…
Added 8 mins ago
C
Test Analyst - QNXT
Cognizant
Saint Paul, MN
- $70,000 to $92,000 USD / year
Manager testing across QNXT Provider and Claims modules, validating claims adjudication, provider data integrity, and billing workflows.
Added 8 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Saint Paul, MN
…training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program…
Added 8 mins ago
AC
Cost Manager
Aston Carter
Minneapolis, MN
- $67 to $86.53 USD / hour
Develop and deliver lifecycle cost models and integrate benchmarking data to support informed, data-driven decision-making for project teams and stakeholders.

Highspring

Sr. Manager, Operations

McLean, VA, United States

$110,000 - $150,000 USD

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Job details

Pay: $110,000 - $150,000 USD
Posting language: English
Posted: Nov 6, 2026

Original job description

The Senior Manager, Operations is responsible for leading operational strategy and execution for assigned large client account team(s), including sales support, workforce planning, onboarding, contracting, compliance, forecasting, and reporting. As a senior operational partner to client-facing project teams, this position ensures scalable processes, accurate data, effective communication, and timely deliverables that support business objectives.

The Senior Manager will provide operational oversight, drive accountability across workstreams, identify and lead process improvement opportunities. This position partners closely with recruiting, resourcing, marketing, finance, legal, compliance, and shared services to improve operational effectiveness, strengthen account performance, and support efficient and compliant service delivery.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

Lead daily operations for assigned client account team(s), ensuring operational, compliance, financial, staffing, and reporting objectives are met.
Drive workforce planning and recruiting prioritization, including maintaining role requirements, tracking resourcing needs, anticipating future demand, partnering with recruiting and resourcing leaders to address critical needs.
Execute regular team succession planning to evaluate the long-term team structure, assess developmental needs of resources and propose changes to enhance team and/or individual success.
Drive compliance activities related to client Vendor Management Systems (VMS), onboarding requirements, contracting workflows, and internal company standards.
Lead forecasting and reporting activities, including revenue projections, utilization, headcount planning, staffing pipeline visibility, and profitability-related analysis.
Develop, maintain, and enhance operational, staffing, financial, and compliance reporting to support leadership decision-making.
Analyze business performance metrics, staffing funnel data, onboarding progress, and operational KPIs to identify trends, risks, and opportunities and recommend appropriate actions.
Support sales enablement activities such as preparing account planning documents, coordinating account planning workshops, assisting with marketing activities, etc.
Maintain account qualification portfolio, including documentation of executed workstreams.
Identify operational gaps and lead cross-functional corrective actions to improve efficiency, quality, scalability, and compliance.
Serve as a subject matter expert for operational processes, systems, and client requirements, acting as a liaison across business functions to achieve desired results.
Develop and maintain standard operating procedures, process documentation, operational controls, and governance routines.
Lead or influence special projects and cross-functional initiatives that improve account operations, reporting accuracy, process consistency, or service delivery outcomes.

Desired Competencies:

Strategic Thinking – Using data and insights to identify trends and drive appropriate action
Detail Oriented – Executing all tasks with precision and ensuring data accuracy
Active Leadership – Balances team leadership with hands-on execution of account responsibilities
Accountability – Holding self and others accountable to meet commitments
Action Oriented – Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Communicates Effectively – Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
Customer Focused – Builds strong relationships and delivers customer-centric solutions
Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement while driving needed change
Project Management - Managing scope, timelines, resources, risks, dependencies, and stakeholder expectations to achieve desired business outcomes.
Resourcefulness – Identifying, securing and deploying resources effectively and efficiently
Results Oriented – Consistently achieves results, even under tough circumstances
Multitasking – Ability to balance multiple projects simultaneously in a fast-paced environment while meeting deadlines

Education and Experience:

Minimum Qualifications:

Bachelor's degree or equivalent professional experience
7-10 years of experience in operations management, program management, staffing operations, workforce management, business operations, or a related field, preferably within a professional services environment
Experience managing enterprise clients, large accounts, or large-scale staffing programs
Strong analytical and reporting skills with the ability to translate data into actionable business recommendations
Demonstrates ability to effectively managing multiple priorities, projects, deadlines, and stakeholders in a fast-paced environment
Advanced proficiency with Microsoft Excel and Microsoft Office applications.

Preferred Qualifications:

Experience with one or more of the following: NetSuite, Salesforce, PowerBI, Tableau, IntelAgree, or similar business applications
Experience with VMS platforms and enterprise business systems
Demonstrated experience leading projects, processes, or cross-functional initiatives
Experience developing executive-level reporting and operational dashboards

Travel Requirements:

Less than 5% (almost no travel)

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.

Base Compensation Range

$110,000 - $150,000 USD

EEO Notice

Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@highspring.com.

Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Privacy Notice

Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers.

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More about this job

Skills

Sales
Regulatory compliance
Forecasting
Reporting
Process improvement
Recruitment
Prioritization
Vendor management
Onboarding
Leadership
Decision making
Documentation
Team leadership
Meet commitments
Communication skills
Project management
Multitasking
Operations management
Program management
Microsoft Excel
Microsoft Office
Oracle NetSuite
Salesforce
Microsoft Power BI
Tableau

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